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Desktop Support Analyst Jobs in Utah (NOW HIRING)

Ampcus

Services Support Representative 2

Salt Lake City, UT · On-site

$16.50 - $21/hr

Provides onboarding support of new associates, including laptop and/or desktop configuration ... Utilizes problem solving and analytical skills to effectively resolve challenging incidents.

Young Living Essential Oils

Data Analyst

Lehi, UT · On-site

Support data quality efforts by flagging inconsistencies and helping document known issues ... The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and ...

Young Living Essential Oils

Data Analyst

Lehi, UT · On-site

$70 - $90/hr

Support data quality efforts by flagging inconsistencies and helping document known issues ... The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and ...

Techmate

Be Seen First

On Site IT Support - Weekly Recurring Visits

Salt Lake City, UT · On-site

$40/hr

We are seeking an IT consultant for on site IT Support in Salt Lake City, UT to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or ...

Young Living Essential Oils

Data Analyst

Lehi, UT · On-site

Support data quality efforts by flagging inconsistencies and helping document known issues ... The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and ...

Young Living Essential Oils

Data Analyst

Lehi, UT · On-site

Support data quality efforts by flagging inconsistencies and helping document known issues.  ... The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and ...

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All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Utah

Desktop Support Analyst information

See Utah salary details

$9

$24

$36

How much do desktop support analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for desktop support analyst in Utah is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.36 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is often considered a good entry-level IT position because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and sometimes certifications like CompTIA A+, making it accessible for those starting in IT careers.

What are popular job titles related to Desktop Support Analyst jobs in Utah?

For Desktop Support Analyst jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Utah look for?

The top searched job categories for Desktop Support Analyst jobs in Utah are:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,923 per year, or $24.5 per hour.

Engineering-Draper-Analyst/Associate-Help Desk User Support

Goldman Sachs, Inc.

Draper, UT • On-site

$19.25 - $26.25/hr

Full-time

Re-posted 11 days ago

Goldman Sachs rating

8.3

Company rating: 8.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

47th of 171 rated banks

Job description

Job Summary:

The eDiPS Services Team provides technical support to external and internal clients (Institutional and Private Wealth) for the firm's electronic trading and services platforms.  The team is main point of contact for technology related aspects including, but not restricted to, authentication both static and secure, entitlements, navigation and internal trade flow issues. Platforms include, but are not limited to, Marquee Trader, Goldman 360, Bloomberg, and Goldman Sachs Private Wealth Management. This is a global team with 24x7 support hours.     

Principal Responsibilities:             

  • Technical platform support, access and entitlement administration, and client training for various client web platforms, desktop, and mobile applications such as:
    • Private Wealth Management client web
    • Electronic Trading proprietary and consortium applications
    • Goldman 360 Portal research and analytics
  • Interact with external clients via incoming and outgoing telephone and email (and sometimes face-to-face)
  • Interact with internal clients and application development teams across Sales, Operations, Trading, and PWM teams
  • Coordinate seamless client coverage between Asia-Pac, EMEA, and American's regions
  • Troubleshoot and escalate problems to stakeholders timely and as required
  • Follow-up on open issues and obtain resolutions 
  • Identify enhancement and automation opportunities and facilitate inclusion in the application development 
  • Project manage new business start-up initiatives
  • Adhere to firm's compliance and risk management procedures
  • Perform statistical analysis and business reporting for marketing and sales teams

Experience / Skills

  • Broad financial industry knowledge and experience required/Digital Financial experience a significant plus
  • Knowledge of internet-based applications including Windows, Google, and iOS platforms
  • Knowledge of internet networks, firewall, security settings, and B2B connectivity
  • Ability to deliver superior professional service to internal and external clients
  • Ability to multitask in a fast-paced environment and perform team responsibilities under pressure
  • Strong organizational, communication, leadership, interpersonal and time management skills
  • Candidate must be proactive, enthusiastic and team oriented within a global team
  • Demonstrated project management skills
  • Incident Management experience, strong communication and global exposure, handle multiple threads and ability to prioritize in high pressure, strong analytical skill
  • Bachelor's degree (U.S. or equivalent) in Information Systems, Engineering, Business, Economics, or a related field.

What Goldman Sachs employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Goldman Sachs logo

About Goldman Sachs

Sourced by ZipRecruiter

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1869

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