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Desktop Support Analyst Jobs in Columbia, SC (NOW HIRING)

1 point system

Desktop Support Technician

Columbia, SC · On-site

$18.75 - $23.75/hr

Required Skills: * 5+ years of experience in enterprise desktop support and customer service. * 5+ years of experience in desktop administration for Windows 10 and Windows 11. * 3+ years of ...

AA2IT

Desktop Support Tech

Columbia, SC · On-site

$18.75 - $23.75/hr

Job Summary : AA2IT is seeking a Desktop Support Tech to assist with a PC Refresh/Deployment at ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Adams and Reese

Desktop Support Specialist

Columbia, SC · On-site

The primary function of the Desktop Support position is to provide support to local and remote users and maintain equipment used to provide services. Responsibilities: * Provide phone, remote access ...

Adams and Reese

Desktop Support Specialist

Columbia, SC · On-site

$60 - $80/hr

The primary function of the Desktop Support position is to provide support to local and remote users and maintain equipment used to provide services. Responsibilities: * Provide phone, remote access ...

STI

Desktop Support Technician - Columbia, SC

Columbia, SC · On-site

$18.75 - $23.75/hr

Required Skills * 4+ years of experience in desktop and networked systems support; extensive knowledge of desktops, laptops, tablets, printers, and scanners. * 4+ years of experience in computer ...

Focused HR Solutions

Helpdesk Analyst 8-11

Columbia, SC · On-site

$25 - $37/hr

Our direct client has an opening for a Helpdesk Analyst rec 10944-1 This position is up to 12 ... HANDS-ON DESKTOP SUPPORT * EXPERIENCE WITH WINDOWS AND OFFICE PRODUCTS PREFERRED SKILLS (RANK IN ...

Ask IT consulting

Helpdesk Analyst

Columbia, SC

$19 - $26/hr

System Analyst / Helpdesk Duration: 12 Months Location: Columbia, SC, 29210 DAILY DUTIES ... Maintains desktop software and hardware; supports mobile workforce. * Provides Tier 2 support to IT ...

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Desktop Support Analyst information

See Columbia, SC salary details

$10

$24

$36

How much do desktop support analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop support analyst in Columbia, SC is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $27.79 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is often considered a good entry-level IT position because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and sometimes certifications like CompTIA A+, making it accessible for those starting in IT careers.

What are popular job titles related to Desktop Support Analyst jobs in Columbia, SC?

For Desktop Support Analyst jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Columbia, SC look for?

The top searched job categories for Desktop Support Analyst jobs in Columbia, SC are:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $51,749 per year, or $24.9 per hour.

Desktop Support Technician

1 point system

Columbia, SC • On-site

$18.75 - $23.75/hr

Contractor

Re-posted 8 days ago

Job description

Required Skills:

  • 5+ years of experience in enterprise desktop support and customer service.
  • 5+ years of experience in desktop administration for Windows 10 and Windows 11.
  • 3+ years of experience in System Administration.
  • 3+ years of experience with SCCM, MDM, and GPO.
  • Demonstrated ability to troubleshoot desktops, printers, network, and MDM iPhone issues.
  • Must be a resident of South Carolina.