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Desktop Support Analyst Jobs in Wisconsin (NOW HIRING)

Robert Half

Help Desk/Desktop Support Analyst

De Pere, WI · On-site

$27.55 - $31.90/hr

We are looking for a Help Desk/Desktop Support Analyst to join a Contract assignment supporting a steel manufacturing organization in De Pere, Wisconsin. This position focuses on delivering hands-on ...

New

Beacon Hill

Desktop Support

Madison, WI · On-site

Desktop Support Location: Onsite (Madison, WI) Employment Type: Contract Duration: Through End of ... Troubleshooting & Root Cause Analysis * Customer Service * VPN Support * Hardware Support

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Title : Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior ... Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent ...

Quartz

Desktop Support Engineer

Madison, WI · On-site

$56K - $70K/yr

Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help ... Monitor endpoint health, analyze system performance, and proactively identify opportunities to ...

ConfigUSA

Desktop Support

Kennan, WI · On-site

$20 - $25.50/hr

... PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure 4. Patching of windows ...

Artech Information System LLC

DESKTOP SUPPORT

Wausau, WI

$21.75 - $27.50/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Deskside Support Representative Distributed Client Services Job ID: # S2LCFL Location: Phoenix,AZ ...

Quartz

Desktop Support Engineer

Madison, WI

$56K - $70K/yr

Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help ... Monitor endpoint health, analyze system performance, and proactively identify opportunities to ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Apply now Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... to analysts to ensure timely resolution. * Lead the configuration, deployment, and support of ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... to analysts to ensure timely resolution. * Lead the configuration, deployment, and support of ...

EXOS

Desktop Support IV (160735)

Madison, WI · On-site

This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... analysts to ensure timely resolution. * Execute endpoint deployment and imaging tasks using ...

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All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Wisconsin

Desktop Support Analyst information

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$10

$27

$40

How much do desktop support analyst jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for desktop support analyst in Wisconsin is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $30.34 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

How much does a support analyst make in the US?

A Desktop Support Analyst in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with certifications like CompTIA or Microsoft can earn higher salaries. The role often involves troubleshooting hardware and software issues in an office environment.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and familiarity with tools like remote support software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is helpdesk a good entry-level IT job?

A helpdesk role, such as a Desktop Support Analyst, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often involves working with common tools like Windows, Active Directory, and ticketing systems, making it a valuable stepping stone for advancing in IT careers.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the role of a desktop support analyst?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote support tools, and may hold certifications like CompTIA A+ to ensure technical proficiency.
What are popular job titles related to Desktop Support Analyst jobs in Wisconsin? For Desktop Support Analyst jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Wisconsin look for? The top searched job categories for Desktop Support Analyst jobs in Wisconsin are:
Desktop Support Analyst jobs near you
Help Desk/Desktop Support Analyst

Help Desk/Desktop Support Analyst

Robert Half

De Pere, WI • On-site

$27.55 - $31.90/hr

Temporary

Posted yesterday

New

Job description

We are looking for a Help Desk/Desktop Support Analyst to join a Contract assignment supporting a steel manufacturing organization in De Pere, Wisconsin. This position focuses on delivering hands-on and remote support for endpoint rollouts, device setup, user data transfers, and day-to-day technical assistance during a broad workplace technology upgrade. The ideal candidate brings strong Windows support experience, a customer-first approach, and the ability to help employees adapt smoothly to new tools and processes.
Responsibilities:
• Lead workstation replacement and deployment activities, ensuring employees receive properly prepared devices with minimal interruption to their work.
• Build, image, configure, and provision Windows endpoints for new deployments, refresh cycles, and reissued equipment.
• Transfer, verify, and safeguard user files during device changes, including support for cloud storage solutions such as OneDrive.
• Assist with cloud identity and endpoint administration efforts, including device enrollment and configuration through modern management platforms.
• Provide onsite and remote technical support during rollout events, resolving hardware, software, and access issues in a timely manner.
• Help end users navigate updated productivity applications, authentication methods, and collaboration tools through clear guidance and practical instruction.
• Investigate and resolve migration-related problems affecting desktops, applications, profiles, and connectivity after deployment activities are completed.
• Maintain accurate records of deployment progress, support actions, and validation steps to promote consistency and data integrity throughout the project.• Proven experience supporting Microsoft Windows desktop environments, including Windows 10 administration and troubleshooting.
• Hands-on background in endpoint imaging, device provisioning, workstation refresh initiatives, or large-scale hardware deployment projects.
• Familiarity with modern endpoint management tools such as Microsoft Intune and cloud-based administration practices.
• Working knowledge of Microsoft 365 support, including Outlook, OneDrive, and user transitions to cloud-based services.
• Experience with identity and access technologies such as Active Directory and Microsoft Entra ID.
• Strong troubleshooting ability across desktop hardware, software, user profiles, and migration-related technical issues.
• Excellent communication and customer service skills, with the ability to support non-technical users in a thorough and patient manner.
• Ability to work independently, stay organized, and manage detailed migration tasks with a high level of accuracy.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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