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Desktop Support Analyst Jobs in Wisconsin (NOW HIRING)

Robert Half

Desktop Support Analyst

Middleton, WI · On-site

$24.70 - $28.60/hr

We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users in Green Bay, Wisconsin within a manufacturing environment. This Long-term Contract position ...

AA2IT

Desktop Support Technician

Brookfield, WI · On-site

$19 - $24.25/hr

Desktop Support Technician We are looking for a Desktop Support Technician in Brookfield, WI for a ... Prepare reports for analysis of product failure trends and service issues * Service customers with ...

Apex Systems

Desktop Support

Oconomowoc, WI

$17/hr

Job#: 3033350 Desktop Support Technician (Contract) Location: Fully onsite at one of the following locations: Oconomowoc, Waukesha, Mukwonago Wisconsin Duration: 6-month contract (potential for ...

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Title : Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior ... Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent ...

Concord IT Systems

Desktop Support-I

Milwaukee, WI · On-site

$20 - $25.25/hr

The Desktop Support Point of Sale Technician serves as the first point of contact for IT related ... Demonstrate analytical approach to problem resolution. * Excellent documentation skills

Artech Information System LLC

DESKTOP SUPPORT

Wausau, WI

$21.75 - $27.50/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Deskside Support Representative Distributed Client Services Job ID: # S2LCFL Location: Phoenix,AZ ...

AA2IT

Desktop Support Technician

Milwaukee, WI · On-site

$21/hr

Desktop Support Tech Location: 9900 W Innovation Dr, Wauwatosa WI Rate: $21/HR Top skills: Desktop Support and Customer Service. Hours: M-F 8 AM to 5 PM CST. No on-call. Experience: Min. 1 year of ...

AA2IT

Desktop Support Tech II

Brookfield, WI · On-site

$45K/yr

Desktop support at corporate location. Top two required skills that candidates must have: Customer services and administration (paperwork, case notes, etc). Looking for 3-5 years desktop support ...

AA2IT

Desktop Support Technician

Waukesha, WI · On-site

$21 - $23/hr

Desktop Support Technician Location: 400 S Prairie Ave, Waukesha Pay Rate: $21-23/HR Background, Drug, and Citizenship screening requirements: Per Federal Law, Marijuana is part of the drug screening ...

Information Resource Group

Desktop Support I

Milwaukee, WI · On-site

$20 - $25.25/hr

Desktop Support 1 Location: Milwaukee, WI -Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site. Duration:12/31/26 with possibility of extension. Top Skills & Years of ...

S&C

Senior Desktop & Network Support Analyst

Franklin, WI · On-site

$96.43K - $127.77K/yr

Join Our Team as a Senior Desktop & Network Support Analyst! We are seeking a highly motivated and accomplished Senior Endpoint Support Analyst with proven expertise in Microsoft 365, Azure, Intune ...

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Desktop Support Analyst information

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$10

$27

$40

How much do desktop support analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support analyst in Wisconsin is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $30.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

What are popular job titles related to Desktop Support Analyst jobs in Wisconsin? For Desktop Support Analyst jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Wisconsin look for? The top searched job categories for Desktop Support Analyst jobs in Wisconsin are:
Desktop Support Analyst jobs near you
Desktop Support Analyst

Desktop Support Analyst

Robert Half

Middleton, WI • On-site

$24.70 - $28.60/hr

Temporary

Posted 5 days ago

Job description

We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users in Green Bay, Wisconsin within a manufacturing environment. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving day-to-day technology issues, and delivering responsive support that helps employees stay productive. The role offers a strong mix of desktop troubleshooting, device support, and direct interaction with internal teams in a fast-paced onsite setting.


Responsibilities:

• Deliver first-line support for desktops, laptops, tablets, barcode scanners, printers, and other end-user devices across the site.

• Investigate technical issues involving hardware, operating systems, and business applications, then apply practical solutions to restore service quickly.

• Prepare and deploy new equipment through imaging, configuration, installation, and replacement activities throughout the device lifecycle.

• Maintain clear technical records and contribute to internal support documentation to improve issue resolution and team knowledge sharing.

• Assist with user-facing technology updates, rollout activities, and upgrade efforts while minimizing disruption to daily operations.

• Coordinate with external technology vendors for equipment service, repairs, and support-related follow-up.

• Respond to outages and service interruptions with urgency to reduce downtime and maintain business continuity.

• Work closely with colleagues and onsite users to deliver dependable support and a positive customer experience.

• 3+ years of experience in desktop support, help desk, or workstation support roles.

• Working knowledge of Microsoft Windows environments, including Windows 10, domain-based systems, and Active Directory.

• Experience supporting Microsoft 365 and standard office productivity tools.

• Ability to troubleshoot workstation hardware, peripheral devices, and common end-user software issues.

• Familiarity with service desk ticketing processes and structured issue tracking.

• Strong communication skills with a customer-focused approach to onsite support.

• Exposure to Apple device support or experience in a manufacturing setting is preferred.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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