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Desktop Support Analyst Jobs in Wisconsin (NOW HIRING)

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Title : Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior ... Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent ...

Quartz

Desktop Support Engineer

Madison, WI · On-site

$56K - $70K/yr

Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help ... Monitor endpoint health, analyze system performance, and proactively identify opportunities to ...

Artech Information System LLC

DESKTOP SUPPORT

Wausau, WI · On-site

$21.75 - $27.50/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Deskside Support Representative Distributed Client Services Job ID: # S2LCFL Location: Phoenix,AZ ...

ConfigUSA

Desktop Support

Kennan, WI · On-site

$20 - $25.50/hr

... PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure 4. Patching of windows ...

Quartz

Desktop Support Engineer

Madison, WI

$56K - $70K/yr

Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help ... Monitor endpoint health, analyze system performance, and proactively identify opportunities to ...

Beacon Hill

Desktop Support Technician

Madison, WI · On-site

$20.50 - $26/hr

Desktop Support Technician Location: Onsite - Downtown Madison, WI Type: Contract Duration: Through ... Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... to analysts to ensure timely resolution. * Lead the configuration, deployment, and support of ...

EXOS

Desktop Support IV (160735)

Madison, WI · On-site

This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... analysts to ensure timely resolution. * Execute endpoint deployment and imaging tasks using ...

Medical College of WI

Desktop Support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

Collaborate with Desktop team on advanced technical issues. 12. Assist with onboarding of new team ... Requires basic analytical and problem solving skills. Ability to learn new tasks quickly, asking ...

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All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Wisconsin

Desktop Support Analyst information

See Wisconsin salary details

$10

$27

$40

How much do desktop support analyst jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for desktop support analyst in Wisconsin is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $30.34 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

How much does a support analyst make in the US?

A Desktop Support Analyst in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with certifications like CompTIA or Microsoft can earn higher salaries. The role often involves troubleshooting hardware and software issues in an office environment.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and familiarity with tools like remote support software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is helpdesk a good entry-level IT job?

A helpdesk role, such as a Desktop Support Analyst, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often involves working with common tools like Windows, Active Directory, and ticketing systems, making it a valuable stepping stone for advancing in IT careers.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the role of a desktop support analyst?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote support tools, and may hold certifications like CompTIA A+ to ensure technical proficiency.
What are popular job titles related to Desktop Support Analyst jobs in Wisconsin? For Desktop Support Analyst jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Wisconsin look for? The top searched job categories for Desktop Support Analyst jobs in Wisconsin are:
Desktop Support Analyst jobs near you
Desktop Support Tech

Desktop Support Tech

Global Channel Management, Inc.

Neillsville, WI • On-site

$35/hr

Contractor

Re-posted 25 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Desktop Support technician needs 3-4 years experience. Network certifications are pluses.


Desktop Support technician duties include:


Install, configure, and administer Microsoft Windows operating systems


Install, configure, and support end user hardware


Provide desktop and application support


Provide outstanding customer service and communication to the end users? Other project and duties as assigned


Desktop Support Technician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:

Additional Information

$35/HR

CTH

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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