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Desktop Support Jobs in Wisconsin (NOW HIRING)

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Desktop Support Engineer Location: Kwik Trip Support Center Job Type: Full-Time Overview The Desktop Support Engineer 1 provides advanced desktop and endpoint support for end users at the Kwik Trip ...

ConfigUSA

Desktop Support

Kennan, WI · On-site

$20 - $25.50/hr

... PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure 4. Patching of windows ...

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior profiles Exp: 5-10 Years About Job role - As a member of the Field Service Operations team the candidate will ...

Artech Information System LLC

DESKTOP SUPPORT

Wausau, WI · On-site

$21.75 - $27.50/hr

Deskside Support Representative Distributed Client Services Job ID: # S2LCFL Location: Phoenix,AZ ... remove desktop PCs and monitors. provide remote O365 on workstations and mobile Perform basic ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive ...

TEKsystems

Desktop Support

Beloit, WI

$19 - $21/hr

Desktop Support * Technical Troubleshooting * Active Directory * Windows Operating Systems * Customer Service * Technical Support * Help Desk / Service Desk Experience * Office 365 * Ticketing ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive automation and ...

TEKsystems

Desktop Support

Beloit, WI

$19 - $21/hr

Support desktop, laptop, and general PC troubleshooting. * Document resolutions and create knowledge base articles when solutions are not already documented. * Deliver excellent customer service ...

TEKsystems

Desktop Support IV

Madison, WI · Hybrid

$25 - $29/hr

Overview We are seeking an experienced Desktop Support IV professional to provide Tier 3 technical support in a large-scale enterprise environment supporting thousands of users and devices. This role ...

TEKsystems

Desktop Support IV

Madison, WI · Hybrid

$25 - $29/hr

Overview We are seeking an experienced Desktop Support IV professional to provide Tier 3 technical support in a large-scale enterprise environment supporting thousands of users and devices. This role ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36076 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

A3 Staffing Solutions

Be Seen First

Desktop Support Technician - WWZT

New Berlin, WI · On-site

$18 - $20/hr

Desktop Support Technician Onsite 100% - Mon-Fri 8a-5p; no on-call Must have experience working directly with end users onsite * Hands on experience in Windows imaging for Windows 10 and Windows 11

Zfinity Global

Desktop Support -II

Madison, WI · On-site

$20.50 - $26/hr

Top Required Skills (4-7 years of experience): · Ability to image, diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers. · Effective and ...

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All JobsDesktop Support JobsDesktop Support Jobs in Wisconsin

Desktop Support information

See Wisconsin salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for desktop support in Wisconsin is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $25.00 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Wisconsin?

The most popular types of Desktop Support jobs in Wisconsin are:

What are popular job titles related to Desktop Support jobs in Wisconsin?

For Desktop Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Wisconsin look for?

The top searched job categories for Desktop Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Desktop Support jobs?

Cities in Wisconsin with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,213 per year, or $23.2 per hour.

Desktop Support Engineer

Kwik Trip, Inc.

La Crosse, WI • On-site

$30.13 - $45.20/hr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Kwik Trip rating

7.0

Company rating: 7.0 out of 10

Based on 864 frontline employees who took The Breakroom Quiz

2nd of 47 rated convenience stores

Job description

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Department 671
Shift: Daytime
Experience: 5+ years
Pay Range: $30.13 to $45.20
Actual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.
*This position is not eligible for sponsorship.
Desktop Support Engineer
Location: Kwik Trip Support Center
Job Type: Full-Time
Overview
The Desktop Support Engineer 1 provides advanced desktop and endpoint support for end users at the Kwik Trip Support Center. This role acts as a senior technical escalation resource within Desktop Support, resolving complex hardware, operating system, endpoint configuration, and enterprise software issues. The position focuses on advanced troubleshooting, problem management, and root cause analysis while partnering with other IT teams to improve stability, efficiency, and service quality.
What You'll Do
  • Serve as a senior escalation point for complex desktop, hardware, operating system, and software issues
  • Provide expert-level troubleshooting for high-impact or recurring endpoint incidents
  • Lead problem management efforts including investigation, documentation, testing, and root cause analysis
  • Analyze trends related to desktop incidents, hardware failures, and software issues
  • Coordinate resolution with Endpoint Management, Security, and other IT teams as needed
  • Provide clear, data-driven technical recommendations to IT leadership and partners
  • Assist with testing and validation of desktop hardware, endpoint configurations, and software deployments
  • Support desktop-related projects such as hardware refreshes, operating system upgrades, and migrations
  • Manage and process hardware warranty claims
  • Improve, standardize, and automate Desktop Support processes
  • Coach and mentor Desktop Support team members on advanced troubleshooting techniques
  • Create and maintain technical documentation and knowledge articles
  • Assist with remediation of endpoint-related vulnerabilities

What You'll Bring
  • Bachelor's degree in information technology or a related field preferred
  • Six or more years of progressive experience in desktop support, endpoint engineering, or related IT roles
  • Strong experience supporting Windows OS, Windows hardware, macOS, and Apple hardware
  • Advanced troubleshooting and root cause analysis skills
  • Experience with endpoint management platforms, Active Directory, and Group Policy
  • Strong communication skills with the ability to explain technical concepts to non-technical users

Preferred Certifications
  • Hardware Warranty Service Provider Certification (required or obtained within a defined timeframe)
  • ITIL Certification preferred
  • Additional certifications such as CompTIA A+, Microsoft, Apple, SCCM, or Intune

Work Schedule
Monday - Friday daytime hours with rotating on-call responsibilities
Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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