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Nc Fast Help Desk Jobs in Wisconsin (NOW HIRING)

Experis

Help Desk

Madison, WI · On-site

$19 - $22/hr

As a Help Desk , you will be part of the IT Support Department supporting internal staff and public ... MAN), the leading global workforce solutions company, helps organizations transform in a fast ...

MARS Solutions Group

Help Desk III

Madison, WI · On-site

$20.25 - $27.25/hr

Ability to multi-task in a fast-paced environment. * Skill and ability to provide a positive and ... help desk telephonic systems, incident/problem/change management systems and * other related ...

ADVENT

Help Desk Support Technician

Wauwatosa, WI · On-site

$56K - $84K/yr

Help Desk Support Technician Location: Wauwatosa, WI Are you ready to rediscover your professional ... Ability to work in a constantly changing fast paced environment * Excellent verbal and written ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Candidates with prior help desk or service desk experience in an enterprise setting are also ... fast-paced support environment while maintaining a high level of professionalism and service.

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Help Desk Support * Service Desk Support * Technical Troubleshooting * Customer Service * Phone ... Develop technical and customer service skills in a fast-paced support environment. * Opportunity ...

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All JobsNc Fast Help Desk JobsNc Fast Help Desk Jobs in Wisconsin

Nc Fast Help Desk information

See Wisconsin salary details

$37.9K

$84.6K

$125.7K

How much do nc fast help desk jobs pay per year?

As of Aug 4, 2026, the average yearly pay for nc fast help desk in Wisconsin is $84,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $100,900.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.
What are popular job titles related to Nc Fast Help Desk jobs in Wisconsin? For Nc Fast Help Desk jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Nc Fast Help Desk jobs in Wisconsin look for? The top searched job categories for Nc Fast Help Desk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Nc Fast Help Desk jobs? Cities in Wisconsin with the most Nc Fast Help Desk job openings:
Nc Fast Help Desk jobs near you
Infographic showing various Nc Fast Help Desk job openings in Wisconsin as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,565 per year, or $40.7 per hour.

Help Desk

Experis

Madison, WI • On-site

$19 - $22/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Our client, a government agency in the public sector, is seeking a Help Desk to join their team. As a Help Desk , you will be part of the IT Support Department supporting internal staff and public users. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive attitude which will align successfully in the organization.
 

Job Title: Help Desk

Location: Madison, WI

Pay Range: $19 - $22 / hr. on W2

Duration: 12+ months with highly possible extension / conversion
 

What's the Job?

  • Provide first and second-tier technical support for internal staff and public users applications
  • Assist with identity and account management services for staff and users
  • Manage and deploy computers and related hardware for DWD staff
  • Support and troubleshoot digital tools, systems, and platforms, ensuring quick adaptation to new technologies
  • Participate in onsite training and maintain availability during standard working hours

What's Needed?

  • At least 1 year of experience working with digital tools, systems, or platforms, with a demonstrated ability to learn new technologies quickly
  • At least 6 months of experience in a customer service or client-facing role, with success in resolving issues and building positive relationships
  • At least 6 months of experience working in team-based environments, actively contributing to shared goals and engaging in open communication
  • Current Wisconsin residency; no relocation assistance provided
  • Ability to attend onsite training and participate in scheduled meetings during standard hours

What's in it for me?

  • Opportunity to work in a dynamic government environment supporting public services
  • Potential for contract extension beyond initial term
  • Engagement in meaningful work that impacts the community
  • Collaborative team environment with professional growth opportunities
  • Supportive work culture emphasizing diversity and inclusion

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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