Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Helpdesk Technician
Madison, WI · On-site
$55K - $67K/yr
The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information Technology department at our Madison, WI location. The successful candidate will be the primary point ...
Helpdesk Technician
Madison, WI · On-site
$55K - $67K/yr
The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information Technology department at our Madison, WI location. The successful candidate will be the primary point ...
Helpdesk Technician
Mount Pleasant, WI · On-site
$19.25 - $26/hr
Helpdesk Technician Department: Data Center Service Employment Type: Full Time Location: SMC Reporting To: Matt Hoye Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a ...
Helpdesk Technician
Mount Pleasant, WI · On-site
$19.25 - $26/hr
Helpdesk Technician Department: Data Center Service Employment Type: Full Time Location: SMC Reporting To: Matt Hoye Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a ...
Helpdesk Technician
Mount Pleasant, WI · On-site
$20 - $24/hr
The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed. Responsibilities * Resolve end ...
Quick apply
Helpdesk Technician
Mount Pleasant, WI · On-site
$20 - $24/hr
The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed. Responsibilities * Resolve end ...
Helpdesk Technician
Madison, WI · On-site
$55K - $67K/yr
The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information Technology department at our Madison, WI location. The successful candidate will be the primary point ...
Helpdesk Technician
Madison, WI · On-site
$55K - $67K/yr
The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information Technology department at our Madison, WI location. The successful candidate will be the primary point ...
Troubleshoot CRM Issues, Resolve or Initiate Help Desk Tickets for appropriate routing and follow through to resolution ? Guide Field Personnel end users through issues with on the job training
Troubleshoot CRM Issues, Resolve or Initiate Help Desk Tickets for appropriate routing and follow through to resolution ? Guide Field Personnel end users through issues with on the job training
Helpdesk Support Analyst I
Menomonee Falls, WI · Hybrid
$20.50 - $28/hr
As a Helpdesk Analyst I, you'll be the first friendly, knowledgeable voice our team members hear when something isn't working right. You'll troubleshoot everything from equipment hiccups to software ...
Helpdesk Support Analyst I
Menomonee Falls, WI · Hybrid
$20.50 - $28/hr
As a Helpdesk Analyst I, you'll be the first friendly, knowledgeable voice our team members hear when something isn't working right. You'll troubleshoot everything from equipment hiccups to software ...
Paid HelpDesk Intern
Menomonee Falls, WI · On-site
$20 - $25/hr
As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical questions and troubleshooting. You'll work closely with our service desk team to solve issues ...
Paid HelpDesk Intern
Menomonee Falls, WI · On-site
$20 - $25/hr
As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical questions and troubleshooting. You'll work closely with our service desk team to solve issues ...
Paid HelpDesk Intern
Menomonee Falls, WI · On-site
$20 - $25/hr
As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical questions and troubleshooting. You'll work closely with our service desk team to solve issues ...
Paid HelpDesk Intern
Menomonee Falls, WI · On-site
$20 - $25/hr
As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical questions and troubleshooting. You'll work closely with our service desk team to solve issues ...
As the IT Helpdesk Specialist at MRA, you will serve as the primary point of contact for end users, providing timely technical assistance and resolving hardware, software, and network-related issues.
As the IT Helpdesk Specialist at MRA, you will serve as the primary point of contact for end users, providing timely technical assistance and resolving hardware, software, and network-related issues.
Intern - IT HelpDesk
Fond Du Lac, WI · On-site
$14.75 - $19.75/hr
We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...
Intern - IT HelpDesk
Fond Du Lac, WI · On-site
$14.75 - $19.75/hr
We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...
Intern - IT HelpDesk
Fond Du Lac, WI · On-site
$14.75 - $19.75/hr
We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...
Intern - IT HelpDesk
Fond Du Lac, WI · On-site
$14.75 - $19.75/hr
We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...
Intern - IT HelpDesk
Fond Du Lac, WI · On-site
$14.75 - $19.75/hr
Gain hands-on experience and be mentored by industry experts who are passionate about sharing their knowledge and helping you succeed. * Networking and Career Development: Attend our companywide ...
Intern - IT HelpDesk
Fond Du Lac, WI · On-site
$14.75 - $19.75/hr
Gain hands-on experience and be mentored by industry experts who are passionate about sharing their knowledge and helping you succeed. * Networking and Career Development: Attend our companywide ...
Mother's Helper
Madison, WI · On-site
$20 - $25/hr
Mother's Helper Job No: 29523 Division/Organization: Sherman-Blumenfeld Family Job Type: Local Student Jobs Remote Eligbility: Not Remote Location: Private Residence Madison, WI 53711 (on bus line ...
Mother's Helper
Madison, WI · On-site
$20 - $25/hr
Mother's Helper Job No: 29523 Division/Organization: Sherman-Blumenfeld Family Job Type: Local Student Jobs Remote Eligbility: Not Remote Location: Private Residence Madison, WI 53711 (on bus line ...
press Helper
Butler, WI · On-site
$18 - $22/hr
The Press Helper plays a vital role in supporting the efficient operation of printing presses within a manufacturing or production environment. This position is responsible for assisting press ...
press Helper
Butler, WI · On-site
$18 - $22/hr
The Press Helper plays a vital role in supporting the efficient operation of printing presses within a manufacturing or production environment. This position is responsible for assisting press ...
Machine Helper
Beaver Dam, WI · On-site
$20/hr
Machine Helper Are you someone who is looking for a career where you can grow within the company. We have a client looking for a Utility/Machine Helper. Please apply if this sounds like a job that ...
Quick apply
Machine Helper
Beaver Dam, WI · On-site
$20/hr
Machine Helper Are you someone who is looking for a career where you can grow within the company. We have a client looking for a Utility/Machine Helper. Please apply if this sounds like a job that ...
Press Helper
Milton, WI · On-site
$15/hr
We are recruiting Press Helpers to join our talented team of high-impact employees on all shifts in our Milton, WI production facility. Join a company that values your talent, supports your ...
Press Helper
Milton, WI · On-site
$15/hr
We are recruiting Press Helpers to join our talented team of high-impact employees on all shifts in our Milton, WI production facility. Join a company that values your talent, supports your ...
Mover / Helper
Milwaukee, WI · On-site
Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...
Quick apply
Mover / Helper
Milwaukee, WI · On-site
Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...
Production Helper
Mayville, WI · On-site
$16/hr
Production Helper (Entry Level) Are you a team player with excellent housekeeping and organization skills? How would you like to work for a company that provides an atmosphere in which each employee ...
Quick apply
Production Helper
Mayville, WI · On-site
$16/hr
Production Helper (Entry Level) Are you a team player with excellent housekeeping and organization skills? How would you like to work for a company that provides an atmosphere in which each employee ...
Helpdesk information
See Wisconsin salary details
$12.86 - $14.80
2% of jobs
$14.80 - $16.74
6% of jobs
$16.74 - $18.68
12% of jobs
$19.23 is the 25th percentile. Wages below this are outliers.
$18.68 - $20.62
17% of jobs
The median wage is $22.18 / hr.
$20.62 - $22.56
16% of jobs
$22.56 - $24.51
16% of jobs
$25.48 is the 75th percentile. Wages above this are outliers.
$24.51 - $26.45
12% of jobs
$26.45 - $28.39
7% of jobs
$28.39 - $30.33
6% of jobs
$30.33 - $32.27
3% of jobs
$32.27 - $34.21
2% of jobs
$12
$23
$34
How much do helpdesk jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for helpdesk in Wisconsin is $23.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.20 per hour, depending on experience, location, and employer.
What is a helpdesk?
Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.
What are the key skills and qualifications needed to thrive as a helpdesk professional?
To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.
What are some common challenges faced by helpdesk professionals and how can they be overcome?
Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.
What is the difference between Helpdesk vs Technical Support Specialist?
| Aspect | Helpdesk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Helpdesk staff usually work in an office or call center setting, providing remote or on-site support | Technical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues |
| Employer & Industry Usage | Common in IT, customer service, and tech companies for general user support | Found in IT firms, software companies, and hardware providers, focusing on technical problem resolution |
Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.
What qualifications do I need for a helpdesk?
Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.
What are the most commonly searched types of Helpdesk jobs in Wisconsin?
The most popular types of Helpdesk jobs in Wisconsin are:
What are popular job titles related to Helpdesk jobs in Wisconsin?
For Helpdesk jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Wisconsin look for?
The top searched job categories for Helpdesk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Helpdesk jobs?
Cities in Wisconsin with the most Helpdesk job openings:
Job description
Company Description
Symphony has been providing best-of-breed technology solutions and managed services to leading healthcare organizations to achieve quality, safety and cost efficiency goals. Symphony brings significant experience to the implementation and integration of point-of-care clinical management (EHR) and ERP systems as well as applications development, population health management, hosting, and related maintenance and support services. Health care organizations benefit from our ability to deliver a full spectrum of technology services in both clinical and administrate areas. Symphony's managed services include healthcare IT outsourcing, professional services, consulting, hosting solutions and remote technical support.
Job Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Additional Information
General understanding of LANDesk (for patch management, software deployment, inventory management Mobile Device Management (iPad , Android smartphone)