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Remote Helpdesk Jobs in Wisconsin (NOW HIRING)

The Remote Sensing Technician (RST) acquires airborne and Geodetic ground survey data. The RST is a ... help current and future customers solve the world's toughest problems. The NV5 family brings ...

Overview The Remote Sensing Technician (RST) acquires airborne and Geodetic ground survey data. The ... help current and future customers solve the world's toughest problems. The NV5 family brings ...

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Remote Customer Service Specialist

Madison, WI · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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Showing results 1-20

Remote Helpdesk information

See Wisconsin salary details

$12

$23

$34

How much do remote helpdesk jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote helpdesk in Wisconsin is $23.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.20 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

How can I make 2000 a week working from home?

A remote helpdesk role typically pays between $15 and $25 per hour, so earning $2000 weekly would require working approximately 80 hours at the higher end of this range. To increase earnings, professionals can develop technical skills, obtain relevant certifications, and seek higher-paying positions or freelance opportunities that offer flexible hours and additional income streams.

Is AI replacing IT's help desk?

AI is automating certain help desk tasks such as troubleshooting common issues and providing basic support, but it does not fully replace the role of a remote helpdesk technician. Helpdesk professionals are still needed for complex problems, customer interaction, and system management that require human judgment and technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What job makes $10,000 a month without a degree?

A remote helpdesk technician can potentially earn around $10,000 per month with experience, strong technical skills, and certifications such as CompTIA or Microsoft. High earnings often depend on the complexity of support, client base, and the ability to handle multiple accounts efficiently.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

Is IT possible to get a remote help desk job?

Yes, remote help desk jobs are widely available and often require skills in troubleshooting, customer service, and familiarity with remote support tools like remote desktop software. Many companies offer these positions with flexible schedules, and relevant certifications such as CompTIA A+ can improve job prospects.
What are the most commonly searched types of Helpdesk jobs in Wisconsin? The most popular types of Helpdesk jobs in Wisconsin are:
What are popular job titles related to Remote Helpdesk jobs in Wisconsin? For Remote Helpdesk jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Wisconsin look for? The top searched job categories for Remote Helpdesk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Helpdesk jobs? Cities in Wisconsin with the most Remote Helpdesk job openings:
Remote Sensing Technician

Remote Sensing Technician

NV5

Sheboygan Falls, WI • Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago


NV5 rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

97th of 356 rated engineering


Job description

The Remote Sensing Technician (RST) acquires airborne and Geodetic ground survey data.  The RST is a field based position that collects aerial survey data with topo and bathymetric LIDAR as well as thermal, hyperspectral, and multispectral imagery sensor systems throughout North America.  Alternatively, the RST will be collecting ground data using GNSS survey tools, water monitoring tools, thermal loggers, spherical camera, and mobile LIDAR mapping systems. In the aerial application the RST’s work closely in a collaborative team environment with a captain in small aircraft/helicopters while flying acquisition missions.  When collecting control on the ground, the RST will work in a solo environment in remote locations.  Examples of collection areas would be urban roads, deep forest, mountainous, agriculture, and riverine environments. RST's configure and monitor sensor systems, track acquisition progress, download/process/ship geospatial datasets to production offices.   

Work Environment:

  • This position reports to the Acquisition Aanagement Team with primary hangar and survey locations in Oregon, Wisconsin, and Virginia. This position will function as a remote position but the employee is responsible for transportation to a medium or large hub primary commercial airport at which point company provides onward travel to and from work locations throughout North America.
  • This position is included in the company’s hearing conservation program.

NV5 is a global technology solutions and consulting services company with a workforce of over 4,500 professionals in more than 100 offices worldwide.  NV5’s continued growth has been spurred through strategic investments in firms with unique capabilities to help current and future customers solve the world’s toughest problems.  The NV5 family brings together talent across a wide range of markets and fields, including Professional Engineers, Professional Land Surveyors, Architects, Photogrammetrists, GIS Professionals, Software Developers, IT, Project Management Professionals, and more.

At NV5 Geospatial, we are a collaboration of intelligent, innovative thinkers who care for each other, our communities, and the environment.  We value both heart and head, the diversity of our people, and their experiences because that is how we continue to grow as leaders in our industry and expand our individual and collective potential.


  • Acquire airborne data using LiDAR and imagery sensor systems.
  • Work closely with pilots/survey crews in small aircraft/helicopters/vehicles while acquiring geospatial data.
  • Collect, download, and ship gathered geospatial data daily after acquisition.
  • Complete extensive field documentation.
  • Extensive travel by automobile and aircraft.
  • Work rotations targeting 16 days on, followed by 12 days off.
  • Ensure safe and secure use of company vehicles, equipment, and instrumentation.
  • Troubleshoot and install sensor systems with support.
  • Comply with all policies and procedures developed for safety and operations in dynamic environment. 

Knowledge, Skills, and Abilities 

  • Interest in GIS and remote sensing
  • Understanding of geospatial and aerial survey concepts
  • Understanding of GNSS survey methods
  • Effective technical writing and communication
  • Proficient and experienced in utilization of cloud-based technology
  • Capable of independent decision making and problem-solving
  • Comfortable flying in small aircraft for extensive periods of time across North America 

Minimum Qualifications 

  • A valid driver's license
  • Field experience
  • Experience with GNSS survey practices and instrumentation
  • Experience with databases and spreadsheets
  • Ability to lift 50+ pounds 

Preferred Qualifications 

  • 4-year degree from a physical/ biological/environmental science, engineering program or related 
    field
  • Aviation Background
  • Ground Survey Background
  • Current CPR and basic First Aid 

Employment is contingent upon successful completion of a background check and drug screening.

NV5 offers competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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What NV5 employees say

Pay

Benefits

Hours and flexibility

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About NV5

Sourced by ZipRecruiter

NV5 is a renowned company based in Los Angeles, CA, US, that operates in the architecture, engineering, and consulting industry. Officially established in 2009, this company provides technical engineering and consulting solutions that cater to public and private sectors globally. The firm is adept in a wide range of services, including infrastructure, energy, construction, program management, and environmental services. As part of its mission, NV5 seeks to deliver solutions that enhance communities and safeguard the environment meticulously.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US