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Remote Helpdesk Jobs in Milwaukee, WI (NOW HIRING)

ForgeFit

Remote Inside Sales Representative

Milwaukee, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

HMG Careers

Sales Consultant Remote

Lannon, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Port Washington, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Representative Remote

Waukesha, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Manager Remote

Whitefish Bay, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Executive

Milwaukee, WI · Remote

$69K - $150K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Wind Lake, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

North Prairie, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

North Prairie, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Manager

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Richfield, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Saukville, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Racine, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Oconomowoc, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Waterford, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Rochester, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Milwaukee, WI

Remote Helpdesk information

See Milwaukee, WI salary details

$12

$22

$33

How much do remote helpdesk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote helpdesk in Milwaukee, WI is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.58 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Milwaukee, WI?

The most popular types of Helpdesk jobs in Milwaukee, WI are:

What are popular job titles related to Remote Helpdesk jobs in Milwaukee, WI?

For Remote Helpdesk jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Milwaukee, WI look for?

The top searched job categories for Remote Helpdesk jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Remote Helpdesk jobs?

Cities near Milwaukee, WI with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Milwaukee, WI as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 2% Temporary, and 3% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $47,443 per year, or $22.8 per hour.

Remote Member Support Advisor

Globe Life American Income Division

Milwaukee, WI • On-site, Remote

Full-time

Posted 5 days ago

Job description

Remote Member Support Advisor
Location: 100% Remote (U.S. Residents Only)
Build a Career While Making a Difference
AO is seeking a motivated Remote Member Support Advisor to join our expanding virtual team. This opportunity allows you to work from home while helping working families, veterans, and union members better understand valuable supplemental benefits and financial protection programs.
If you enjoy helping others, building relationships, and developing professionally, this role offers the flexibility, training, and support to build a long-term career in a collaborative remote environment.
What You'll Do
As a Remote Member Support Advisor, you will:
  • Meet with clients virtually through Zoom and other online platforms
  • Deliver exceptional customer service and ongoing client support
  • Educate individuals and families about available benefit and coverage options
  • Answer client questions and guide them through the enrollment process
  • Maintain accurate client records and follow-up communications
  • Participate in ongoing training, coaching, and professional development
  • Build lasting client relationships through professionalism, integrity, and service
What We Offer
🏡 100% Remote Flexibility
Work from anywhere in the United States while enjoying the flexibility of a fully remote career.
💰 Weekly Pay & Performance Bonuses
Receive weekly compensation with opportunities to earn additional performance-based bonuses.
📚 Comprehensive Training & Mentorship
No prior industry experience is required. We provide structured onboarding, virtual training, and ongoing coaching from experienced leaders.
🚀 Career Advancement Opportunities
Advance into leadership and management through a promote-from-within culture based on performance and professional growth.
♥ Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-sponsored incentive trips and recognition programs
  • Leadership development and continuing education opportunities
  • Access to modern technology and virtual business tools
Qualifications
We're looking for individuals who have:
  • Strong communication and interpersonal skills
  • A positive attitude and willingness to learn
  • A self-motivated, dependable work ethic
  • The ability to work independently in a remote environment
  • A professional, customer-focused mindset
  • Strong organizational and time-management skills

Experience in customer service, hospitality, healthcare, retail, education, sales, or other client-facing roles is beneficial-but not required.
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain a reliable high-speed internet connection
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Why AO?
AO proudly serves veterans, union members, and working families by helping them access valuable supplemental benefit programs that provide long-term financial protection.
Our culture is built around mentorship, collaboration, and personal development. We invest in our people through continuous training, leadership opportunities, and a performance-based environment where your effort directly impacts your success. Representatives also have the opportunity to build long-term residual income through lasting client relationships.Apply Today
If you're looking for a flexible remote career where you can help others, continue growing professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your journey as a Remote Member Support Advisor.Support families. Build relationships. Grow your future with AO. 🚀

Apply