Helpdesk
$20.25 - $27.25/hr
Company Description Symphony has been providing best-of-breed technology solutions and managed ... Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area.
Helpdesk
$20.25 - $27.25/hr
Company Description Symphony has been providing best-of-breed technology solutions and managed ... Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area.
Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Company Description Symphony has been providing best-of-breed technology solutions and managed ... Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area.
Helpdesk
Madison, WI · On-site
$20.25 - $27.25/hr
Company Description Symphony has been providing best-of-breed technology solutions and managed ... Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area.
Helpdesk Technician
Mount Pleasant, WI · On-site
$19.25 - $26/hr
Helpdesk Technician Department: Data Center Service Employment Type: Full Time Location: SMC ... Manage and support MDM systems and Active Directory * Image and deploy laptops and desktops
Helpdesk Technician
Mount Pleasant, WI · On-site
$19.25 - $26/hr
Helpdesk Technician Department: Data Center Service Employment Type: Full Time Location: SMC ... Manage and support MDM systems and Active Directory * Image and deploy laptops and desktops
Helpdesk Technician
Mount Pleasant, WI · On-site
$20 - $24/hr
Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be ...
Quick apply
Helpdesk Technician
Mount Pleasant, WI · On-site
$20 - $24/hr
Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be ...
Helpdesk Technician
Madison, WI · On-site
$55K - $67K/yr
The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information ... Upholding IT security best practices outlined by the IT department * Assist IT management with ...
Quick apply
Helpdesk Technician
Madison, WI · On-site
$55K - $67K/yr
The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information ... Upholding IT security best practices outlined by the IT department * Assist IT management with ...
Helpdesk Technician
Madison, WI · On-site
$55K - $67K/yr
The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information ... Upholding IT security best practices outlined by the IT department * Assist IT management with ...
Helpdesk Technician
Madison, WI · On-site
$55K - $67K/yr
The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information ... Upholding IT security best practices outlined by the IT department * Assist IT management with ...
Siebel Specialist/Helpdesk
Milwaukee, WI · On-site
Triage inbound CRM Support requests from Field Personnel ? Troubleshoot CRM Issues, Resolve or Initiate Help Desk Tickets for appropriate routing and follow through to resolution ? Guide Field ...
Siebel Specialist/Helpdesk
Milwaukee, WI · On-site
Triage inbound CRM Support requests from Field Personnel ? Troubleshoot CRM Issues, Resolve or Initiate Help Desk Tickets for appropriate routing and follow through to resolution ? Guide Field ...
Helpdesk Support Analyst I
Menomonee Falls, WI · Hybrid
$20.50 - $28/hr
As a Helpdesk Analyst I, you'll be the first friendly, knowledgeable voice our team members hear ... Strong time-management skills with the ability to juggle multiple priorities and support team and ...
Helpdesk Support Analyst I
Menomonee Falls, WI · Hybrid
$20.50 - $28/hr
As a Helpdesk Analyst I, you'll be the first friendly, knowledgeable voice our team members hear ... Strong time-management skills with the ability to juggle multiple priorities and support team and ...
Paid HelpDesk Intern
Menomonee Falls, WI · On-site
$20 - $25/hr
As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical ... Communicate and coordinate with end-users through the ticket management system. * Setup, configure ...
Paid HelpDesk Intern
Menomonee Falls, WI · On-site
$20 - $25/hr
As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical ... Communicate and coordinate with end-users through the ticket management system. * Setup, configure ...
Paid HelpDesk Intern
$20 - $25/hr
As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical ... Communicate and coordinate with end-users through the ticket management system. * Setup, configure ...
Paid HelpDesk Intern
$20 - $25/hr
As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical ... Communicate and coordinate with end-users through the ticket management system. * Setup, configure ...
MRA (The Management Association) is seeking an experienced IT Helpdesk Specialist to serve as a trusted front-line support partner for our employees. This role is well-suited for an IT professional ...
MRA (The Management Association) is seeking an experienced IT Helpdesk Specialist to serve as a trusted front-line support partner for our employees. This role is well-suited for an IT professional ...
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
Sales Manager
New Richmond, WI · On-site
$95K - $150K/yr
You will mentor your Sales Consultants, help them grow their book of business and coach them on ... Sales Manager Responsibilities * Be a leader & provide focus for your Sales team * Work directly ...
Quick apply
Sales Manager
New Richmond, WI · On-site
$95K - $150K/yr
You will mentor your Sales Consultants, help them grow their book of business and coach them on ... Sales Manager Responsibilities * Be a leader & provide focus for your Sales team * Work directly ...
BMW SALES MANAGER
Milwaukee, WI · On-site
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
BMW SALES MANAGER
Milwaukee, WI · On-site
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
BMW SALES MANAGER
Milwaukee, WI · On-site
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
BMW SALES MANAGER
Milwaukee, WI · On-site
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
BMW SALES MANAGER
Milwaukee, WI · On-site
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
BMW SALES MANAGER
Milwaukee, WI · On-site
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
Sales Manager
New Richmond, WI · On-site
$95K - $150K/yr
Description Sales Manager Celebrating 100 Years of Excellence - Be Part of Something Different At ... You will mentor your Sales Consultants, help them grow their book of business and coach them on ...
Sales Manager
New Richmond, WI · On-site
$95K - $150K/yr
Description Sales Manager Celebrating 100 Years of Excellence - Be Part of Something Different At ... You will mentor your Sales Consultants, help them grow their book of business and coach them on ...
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
Help manage all other aspects of the pre-owned sales department * Desk Deals, Track Gross Logs and RDR cars * Appraise vehicles, manage used car reconditioning * Acquire inventory for sales lot ...
Sales Manager
New Richmond, WI · On-site
$95K - $150K/yr
Sales Manager Celebrating 100 Years of Excellence - Be Part of Something Different At Johnson ... You will mentor your Sales Consultants, help them grow their book of business and coach them on ...
Sales Manager
New Richmond, WI · On-site
$95K - $150K/yr
Sales Manager Celebrating 100 Years of Excellence - Be Part of Something Different At Johnson ... You will mentor your Sales Consultants, help them grow their book of business and coach them on ...
Helpdesk Manager information
See Wisconsin salary details
$37.9K - $45.8K
1% of jobs
$45.8K - $53.8K
6% of jobs
$53.8K - $61.8K
8% of jobs
$67.6K is the 25th percentile. Wages below this are outliers.
$61.8K - $69.8K
13% of jobs
$69.8K - $77.8K
14% of jobs
The median wage is $81.5K / yr.
$77.8K - $85.7K
17% of jobs
$85.7K - $93.7K
13% of jobs
$97K is the 75th percentile. Wages above this are outliers.
$93.7K - $101.7K
8% of jobs
$101.7K - $109.7K
7% of jobs
$109.7K - $117.7K
7% of jobs
$117.7K - $125.7K
5% of jobs
$37.9K
$84.6K
$125.7K
How much do helpdesk manager jobs pay per year?
As of Aug 24, 2026, the average yearly pay for helpdesk manager in Wisconsin is $84,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $100,900.00 per year, depending on experience, location, and employer.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are the most commonly searched types of Helpdesk jobs in Wisconsin?
The most popular types of Helpdesk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Helpdesk Manager jobs?
Cities in Wisconsin with the most Helpdesk Manager job openings:
Helpdesk
Madison, WI
Symphony Corp
$20.25 - $27.25/hr
Contractor
Re-posted 6 days ago
Job description
Company Description
Symphony has been providing best-of-breed technology solutions and managed services to leading healthcare organizations to achieve quality, safety and cost efficiency goals. Symphony brings significant experience to the implementation and integration of point-of-care clinical management (EHR) and ERP systems as well as applications development, population health management, hosting, and related maintenance and support services. Health care organizations benefit from our ability to deliver a full spectrum of technology services in both clinical and administrate areas. Symphony's managed services include healthcare IT outsourcing, professional services, consulting, hosting solutions and remote technical support.
Job Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Additional Information
General understanding of LANDesk (for patch management, software deployment, inventory management Mobile Device Management (iPad , Android smartphone)