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Helpdesk Manager Jobs in Wisconsin (NOW HIRING)

Johnson Motor Sales Inc

Sales Manager

New Richmond, WI · On-site

$95K - $150K/yr

Sales Manager Job Summary This is your opportunity to lead a team of sharp & dedicated Sales ... You will mentor your Sales Consultants, help them grow their book of business and coach them on ...

Johnson Motor Sales Inc

Sales Manager

New Richmond, WI · On-site

$95K - $150K/yr

You will mentor your Sales Consultants, help them grow their book of business and coach them on ... Sales Manager Responsibilities * Be a leader & provide focus for your Sales team * Work directly ...

DEFINITIVE SOLUTIONS INC

Tax Manager

Burlington, WI · On-site

$100K/yr

... helping manage tax season workflow. This is a hands-on working manager role, not a review-only ... position. The ideal candidate will be willing to prepare tax returns, review returns prepared by ...

DEFINITIVE SOLUTIONS INC

Tax Manager

Burlington, WI · On-site

$100K/yr

... helping manage tax season workflow. This is a hands-on working manager role, not a review-only ... position. The ideal candidate will be willing to prepare tax returns, review returns prepared by ...

DEFINITIVE SOLUTIONS INC

Tax Manager

Burlington, WI · On-site

$100K/yr

... helping manage tax season workflow. This is a hands-on working manager role, not a review-only ... position. The ideal candidate will be willing to prepare tax returns, review returns prepared by ...

Johnson Motors

Sales Manager

New Richmond, WI · On-site

$95K - $150K/yr

Sales Manager Job Summary This is your opportunity to lead a team of sharp & dedicated Sales ... You will mentor your Sales Consultants, help them grow their book of business and coach them on ...

Cow Manager B.v.

Dairy Success Manager

Shawano, WI · On-site

$60 - $80/hr

Do you want to help U.S. dairy producers get the very best out of CowManager's smart monitoring ... As a Dairy Success Manager , you play a central role in driving adoption and long-term success ...

New

Badger Meter Inc

Help Desk Supervisor

Milwaukee, WI · On-site

$60 - $80/hr

Career growth and development opportunities designed to help you achieve your potential. A ... This role supervises Service Desk staff, manages service requests and incident workflows, monitors ...

Badger Meter

Help Desk Supervisor

Milwaukee, WI · On-site

Career growth and development opportunities designed to help you achieve your potential. * A ... This role supervises Service Desk staff, manages service requests and incident workflows, monitors ...

Badger Meter

Help Desk Supervisor

Milwaukee, WI · On-site

Career growth and development opportunities designed to help you achieve your potential. * A ... This role supervises Service Desk staff, manages service requests and incident workflows, monitors ...

RUSS DARROW GROUP

Sales Manager

Milwaukee, WI · On-site

$70 - $90/hr

Help manage productivity of sales department * Facilitate regular sales training for continue team growth Qualifications * Dealership management experience * Must be interested in training additional ...

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All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Wisconsin

Helpdesk Manager information

See Wisconsin salary details

$37.9K

$84.6K

$125.7K

How much do helpdesk manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for helpdesk manager in Wisconsin is $84,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $100,900.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Wisconsin?

The most popular types of Helpdesk jobs in Wisconsin are:

What cities in Wisconsin are hiring for Helpdesk Manager jobs?

Cities in Wisconsin with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Wisconsin as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $84,565 per year, or $40.7 per hour.

Sales Manager

Johnson Ford of New Richmond

New Richmond, WI • On-site

$95K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Sales Manager
Celebrating 100 Years of Excellence - Be Part of Something Different
At Johnson Motors Sales, we're not your average dealership-and we're proud of it. As we celebrate our 100th year in business, we remain committed to delivering a fundamentally different experience to our guests-and to our teammates. We believe in building careers, not just filling positions. If you're passionate about people, cars, and personal growth, you may be exactly who we're looking for.
Job Summary
This is your opportunity to lead a team of sharp & dedicated Sales Consultants. Previous Dealership managers or top-sales performers are welcome to apply. The ideal candidate enjoys networking and getting to know customer needs daily. You will mentor your Sales Consultants, help them grow their book of business and coach them on proven sales tactics.
We are looking for an experienced candidate with a proven track record in the automotive industry, an impeccable reputation and a commitment to customer service at the highest level.
Benefits
  • Medical and Dental
  • Vision Insurance
  • Life Insurance
  • 401K Plan with Company Match
  • Paid Time Off
  • Paid Holidays
  • Employee discounts on products and services

Requirements
Sales Manager Responsibilities
  • Be a leader & provide focus for your Sales team
  • Work directly with our employees and customers to develop relationships and help to enhance the sales process
  • Build rapport with customers to establish customer network
  • Provide training and support to the sales staff and assist in closing deals
  • Help manage productivity of sales department
  • Facilitate regular sales training for continued team growth
  • Continue to build upon our Premier Customer Experience

Sales Manager Qualifications
  • Must have a proven track record with an exceptional CSI
  • Management experience
  • Must be interested in training additional sales associates and work within a team environment
  • Enthusiastic with high energy throughout the sales workday
  • Clean driving record

Salary Description
$95,000-$150,000 Per Year

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