1

Nc Fast Help Desk Jobs in Stevens Point, WI (NOW HIRING)

Student Help Job Summary: Main duties include assisting walk-ins at the front desk, answering and ... fast-paced environment. Experience with customer service, both in-person and on the phone is ...

Receptionist

Wisconsin Rapids, WI ยท On-site

$16 - $18/hr

... help you succeed - whether you're an experienced professional or coming from another hands-on ... desk and filing system General Support * Support multiple departments simultaneously in a fast ...

Receptionist

Wisconsin Rapids, WI ยท On-site

$16 - $18/hr

... help you succeed - whether you're an experienced professional or coming from another hands-on ... desk and filing system General Support * Support multiple departments simultaneously in a fast ...

Receptionist

Wisconsin Rapids, WI ยท On-site

$16 - $18/hr

... help you succeed - whether you're an experienced professional or coming from another hands-on ... desk and filing system General Support * Support multiple departments simultaneously in a fast ...

Part-Time Cashier & Front End Team

Plover, WI ยท On-site

$11.50 - $15.75/hr

Our Cashiers provide a fun, fast, and friendly Customer Service at the register and service desk ... help make sure our Customers have No Waiting for Savings! Apply today! We are hiring immediately ...

Part-Time Cashier & Front End Team

Plover, WI ยท On-site

$11.50 - $15.75/hr

Our Cashiers provide a fun, fast, and friendly Customer Service at the register and service desk ... help make sure our Customers have No Waiting for Savings! Apply today! We are hiring immediately ...

Medical Assistant MA

Stevens Point, WI ยท On-site

$17.25 - $22/hr

Do you enjoy helping others and making a difference in the lives of our patients and in the ... Triage patient calls and provide backup support at the front desk when needed. * Ensure compliance ...

Front of House Team Member

Wisconsin Rapids, WI ยท On-site

$13 - $16.25/hr

Can stay positive and guest-focused in a fast-paced environment. * Is dependable and willing to help wherever needed. * Takes pride in cleanliness and creating a welcoming environment. * Understands ...

Front of House Team Member

Wisconsin Rapids, WI ยท On-site

$13 - $16.25/hr

Can stay positive and guest-focused in a fast-paced environment. * Is dependable and willing to help wherever needed. * Takes pride in cleanliness and creating a welcoming environment. * Understands ...

Nc Fast Help Desk information

See Stevens Point, WI salary details

$36.4K

$81.4K

$120.9K

How much do nc fast help desk jobs pay per year?

As of Aug 25, 2026, the average yearly pay for nc fast help desk in Stevens Point, WI is $81,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $97,100.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are popular job titles related to Nc Fast Help Desk jobs in Stevens Point, WI?

For Nc Fast Help Desk jobs in Stevens Point, WI, the most frequently searched job titles are:

What job categories do people searching Nc Fast Help Desk jobs in Stevens Point, WI look for?

The top searched job categories for Nc Fast Help Desk jobs in Stevens Point, WI are:

What cities near Stevens Point, WI are hiring for Nc Fast Help Desk jobs?

Cities near Stevens Point, WI with the most Nc Fast Help Desk job openings:

Front Desk Receptionist

Stevens Point, WI โ€ข On-site

$10.25/hr

Part-time

Re-posted 9 days ago


Job description

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students
Position Title:
Front Desk Receptionist
Job Category:
Student Hourly
Job Profile:
Student Help
Job Summary:
Main duties include assisting walk-ins at the front desk, answering and transferring telephone calls, and email correspondence. The receptionist may assist with data entry, imaging, mailings and other office projects. Applicants must be a friendly face and enjoy working with students and other constituents in a busy, fast-paced environment.
Experience with customer service, both in-person and on the phone is preferred (but not required) as well as excellent written and oral communication skills, and attention to detail. Applicants must have Federal Work Study as part of their financial aid offer.
Hourly pay rate is $10.25 and is federal work study only. This job is typically 6-10 hours per week.
Key Job Responsibilities:
Special Notes:
Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com.
Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or hr@uwsp.edu.
The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx
The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.
UW is an Equal Opportunity Employer:
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.