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Desktop Support Jobs in Wisconsin (NOW HIRING)

KYYBA

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Desktop Technician

Mineral Point, WI · On-site

$31 - $32/hr

Provide end-user desktop support, including hardware, software, imaging, and operating system troubleshooting. * Install, configure, maintain, and support desktop, laptop, printer, and peripheral ...

CGS Immersive

Technical Support

Sturtevant, WI · On-site

Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role: The Technical and Desktop Support will perform the tasks necessary to provide outstanding incident ...

CGS Immersive

Technical Support

Sturtevant, WI · On-site

Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role: The Technical and Desktop Support will perform the tasks necessary to provide outstanding incident ...

TEKsystems

Desktop Technician

La Crosse, WI

$25/hr

Top Skills 1. 2-3 years of Desktop Support 2. Experience with Deployments & Reimaging hardware & network troubleshooting 3. Hardware support like laptops, desktops, printer, mobile devices, handhelds ...

Kelly Services

Desktop Technician IV

Mineral Point, WI · On-site

$33/hr

Desktop support / Imaging * Network knowledge * Printer support * Customer service Education * High school diploma or equivalent required Experience * 3 to 5 years of relevant experience Job Summary ...

Zillion Technologies

Computer Analyst I

Madison, WI · On-site

$25 - $28/hr

Implement, configure, support, and maintain desktop and end-user computing technologies. * Install, test, deploy, and troubleshoot desktop hardware, operating systems, software applications, and ...

Sage IT Inc

Destop Support

Milwaukee, WI · On-site

Desktop Support Milwaukee, WI Long Term Contract As a member of the Field Service Operations team the candidate will provide high quality support with very good customer service, technical expertise ...

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Desktop Support information

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How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Wisconsin is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $25.00 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Wisconsin? The most popular types of Desktop Support jobs in Wisconsin are:
What are popular job titles related to Desktop Support jobs in Wisconsin? For Desktop Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Wisconsin look for? The top searched job categories for Desktop Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Desktop Support jobs? Cities in Wisconsin with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,213 per year, or $23.2 per hour.

Desktop Technician

KYYBA

Mineral Point, WI • On-site

$31 - $32/hr

Contractor

Medical, Dental, Vision

Posted 9 days ago

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Job description

Job Responsibilities

  • Provide end-user desktop support, including hardware, software, imaging, and operating system troubleshooting.
  • Install, configure, maintain, and support desktop, laptop, printer, and peripheral devices.
  • Perform system imaging, deployment, configuration, and migration of desktops and laptops.
  • Troubleshoot and resolve network connectivity issues, including LAN/WAN, VPN, TCP/IP, DNS, and DHCP.
  • Deliver printer installation, configuration, maintenance, and troubleshooting support for local and network printers.
  • Provide exceptional customer service by responding to technical support requests and resolving issues within established service levels.
  • Research, design, test, and evaluate computer hardware and related equipment for commercial and enterprise environments.
  • Supervise the installation, configuration, testing, and maintenance of computer hardware and related components.
  • Analyze user requirements and recommend appropriate hardware and technology solutions.
  • Coordinate hardware testing and verification activities to ensure compliance with technical specifications and quality standards.
  • Oversee the development, testing, and modification of hardware prototypes using physical and computer simulation models.
  • Collaborate with engineering, product development, sales, marketing, suppliers, and technical teams throughout the product lifecycle.
  • Evaluate hardware and software compatibility, interface requirements, and overall system performance.
  • Direct and mentor technical support staff, engineering designers, and technicians while providing guidance and performance feedback.
  • Assign and monitor technical tasks to ensure timely project completion and adherence to organizational standards.
  • Maintain documentation related to hardware configurations, system deployments, and technical procedures.
  • Utilize configuration management tools, desktop management software, operating systems, and directory services to administer enterprise environments.
  • Troubleshoot complex hardware and software issues while exercising independent judgment to resolve technical problems.
  • Ensure compliance with organizational policies, technical standards, and operational requirements during system implementation and support.
  • Support continuous improvement initiatives by identifying opportunities to enhance desktop support processes, hardware reliability, and customer satisfaction.

Company Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b

KYYBA logo

About KYYBA

Sourced by ZipRecruiter

About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Farmington Hills, MI, US

Year founded

1998

Social media

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