If you enjoy IT support, customer service, and helping businesses succeed, we want to hear from you ... ConnectWise (Manage, Automate, Control, CPQ, BrightGauge, & More!) * Monday.com Devices ...
If you enjoy IT support, customer service, and helping businesses succeed, we want to hear from you ... ConnectWise (Manage, Automate, Control, CPQ, BrightGauge, & More!) * Monday.com Devices ...
Accounts Receivable Invoice Specialist II
$20 - $26.50/hr
Team Building skills look at the ability of the individual to help ensure that team members are ... Experience in developing variable financial models * 2-5 years of ConnectWise Billing Experience ...
Accounts Receivable Invoice Specialist II
$20 - $26.50/hr
Team Building skills look at the ability of the individual to help ensure that team members are ... Experience in developing variable financial models * 2-5 years of ConnectWise Billing Experience ...
Accounts Receivable Invoice Specialist II
Little Chute, WI · On-site
$20 - $26.50/hr
Team Building skills look at the ability of the individual to help ensure that team members are ... Experience in developing variable financial models * 2-5 years of ConnectWise Billing Experience ...
Accounts Receivable Invoice Specialist II
Little Chute, WI · On-site
$20 - $26.50/hr
Team Building skills look at the ability of the individual to help ensure that team members are ... Experience in developing variable financial models * 2-5 years of ConnectWise Billing Experience ...
Accounts Receivable Invoice Specialist II
Little Chute, WI · On-site
$20 - $26.50/hr
Team Building skills look at the ability of the individual to help ensure that team members are ... Experience in developing variable financial models * 2-5 years of ConnectWise Billing Experience ...
Quick apply
Accounts Receivable Invoice Specialist II
Little Chute, WI · On-site
$20 - $26.50/hr
Team Building skills look at the ability of the individual to help ensure that team members are ... Experience in developing variable financial models * 2-5 years of ConnectWise Billing Experience ...
Project Manager
New Berlin, WI · On-site
$30 - $50/hr
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
Quick apply
Project Manager
New Berlin, WI · On-site
$30 - $50/hr
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
End User Compute Lead
La Crosse, WI · On-site
Work with other IT teams (e.g., network, security, helpdesk) to align EUC activities with broader ... Experience with endpoint management, RMM tools (preferably Kaseya and ConnectWise), and BitLocker ...
End User Compute Lead
La Crosse, WI · On-site
Work with other IT teams (e.g., network, security, helpdesk) to align EUC activities with broader ... Experience with endpoint management, RMM tools (preferably Kaseya and ConnectWise), and BitLocker ...
Project Manager
New Berlin, WI · On-site
$30 - $50/hr
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
Project Manager
New Berlin, WI · On-site
$30 - $50/hr
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
End User Compute Lead
La Crosse, WI · On-site +1
Work with other IT teams (e.g., network, security, helpdesk) to align EUC activities with broader ... Experience with endpoint management, RMM tools (preferably Kaseya and ConnectWise), and BitLocker ...
End User Compute Lead
La Crosse, WI · On-site +1
Work with other IT teams (e.g., network, security, helpdesk) to align EUC activities with broader ... Experience with endpoint management, RMM tools (preferably Kaseya and ConnectWise), and BitLocker ...
Project Manager
New Berlin, WI · On-site
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
Project Manager
New Berlin, WI · On-site
We help customers run their organizations better through the technology solutions we provide-and ... within ConnectWise in relation to project timelines. * Project Information Review: Reviews all ...
Helper Connectwise information
What is the difference between Helper Connectwise vs Help Desk Technician?
| Aspect | Helper Connectwise | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT service management, remote and on-site support | Help desk, call centers, remote troubleshooting |
| Industry Usage | Managed service providers, IT departments | IT support, technical support services |
| Common Search/Comparison | Helper Connectwise vs Help Desk Technician |
Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.
IT Support Engineer - Helpdesk ServiceDesk (Work from home)
EasyITGuysSaint Croix Falls, WI • On-site, Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
Job description
Do you love technology, solving problems, and delivering exceptional customer experiences? Do you thrive in a fast-paced, client-focused, and challenging role? If you enjoy IT support, customer service, and helping businesses succeed, we want to hear from you!
About EasyITGuys
Established in 2009, EasyITGuys is a family-owned IT and cybersecurity company. We provide managed IT services to businesses and premium home users across the U.S. Our mission is to deliver top-tier technology solutions with a customer-first approach. At EasyITGuys, we don't just solve IT problems-we create experiences that leave clients saying, "Wow, that was amazing!"
Learn more about us:
About Us | Client Ticket Surveys | Public Reviews
Follow us:
Facebook | LinkedIn | Google | X (Twitter) | Instagram | YouTube | TikTok
The Opportunity
Position: IT Sales & Support Engineer / Consultant / Specialist
Location: 100% Remote (U.S. only)
Schedule: Monday - Friday, 8 AM - 4:30 PM or 9 AM - 5:30 PM CST
Type: Full-Time, Hourly
What You'll Do
- Provide technical support and IT consulting for business clients
- Solve IT challenges through troubleshooting and software solutions
- Balance support and sales-help clients while identifying their technology needs
- Work closely with businesses, building strong, long-term relationships
- Continue expanding your knowledge in a fast-paced, evolving IT environment
Who We're Looking For
Industry Experience
• MSP/MSSP Experience: 3-5+ years
• IT Support Experience: 3-5+ years
• IT Sales Experience: 1-2+ years
• Client Segment Experience: 3-5+ years supporting businesses
• Remote/Hybrid Experience: 2-3+ years
Core Technical Skills (1-3 Years Preferred)
Support & Systems (Highly Desirable)
- Microsoft Teams, Microsoft 365
- Repairshopr / Syncro
- Keeper Password Manager
- ConnectWise (Manage, Automate, Control, CPQ, BrightGauge, & More!)
- Monday.com
Devices & Infrastructure
- Fortinet Firewalls, Switches, APs
- SonicWALL Firewalls, Switches, APs
- Ubiquiti Routers, Switches, and APs
Additional Skills
- Typing speed: 40 WPM minimum, 60+ WPM preferred
- AS/BS Degree preferred
- Certifications (CompTIA, Microsoft, Cisco, etc.) a plus
Required Skills & Experience
- Active Directory & Group Policy
- Windows OS, Microsoft Office, Windows Server, VPN Configuration
- Office 365 Administration
- Strong customer relationship & sales skills
- Ability to train and support non-technical users
- Excellent time management & prioritization
- Experience with onsite services & projects
Sales & Customer Success - Excellence is Our Standard
- Obsessed with Client Satisfaction: You love earning 5-star CSAT scores and making a real difference.
- Recognized Excellence: Clients, peers, and leadership consistently acknowledge your impact (Employee Awards & Recognition)
- Driven to Win: You thrive in a high-performance environment, consistently excelling in sales & support metrics.
What You Get - Be Part of Something Bigger
We're a mission-driven company that believes in culture, excellence, and continuous growth. When you join our team, you gain more than a job-you become part of a community that values your voice, invests in your future, and supports your success.
Competitive Pay & Compensation Accelerators - Performance-based profit sharing rewards your hard work.
Comprehensive Benefits - Medical, Dental, & Vision Insurance for your well-being.
Future-Focused - 401K & Retirement Benefits to build financial security.
Professional Growth - Continuously level up your skills, knowledge, and expertise
Work-Life Balance - Paid Time Off (Vacation, Sick, Personal) & Paid Holidays.
Your Voice Matters - A small-business culture where your ideas make an impact.
High-Energy, Fast-Paced Work - A team of go-getters who love what they do.
Ready to Join the Team?
Apply today and become a part of EasyITGuys!
About Easyitguys Computer Repair And Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Saint Croix Falls, WI, US
Year founded
2009