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Desktop Support Analyst Jobs in Wisconsin (NOW HIRING)

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable ...

TEKsystems

Desktop Support

Beloit, WI

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Desk Analyst Location: Beloit, WI Schedule: Monday-Friday, 7:00 AM-4:00 PM or 8:00 AM-5:00 ... Support desktop, laptop, and general PC troubleshooting. * Document resolutions and create ...

VIVA USA INC

Desktop Support Specialist

WI · On-site +1

The client is seeking a Desktop Support IV. Project details : The primary responsibilities are to support, test, maintain and install in the following areas : workstation hardware, software ...

New

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply now Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... to analysts to ensure timely resolution. * Lead the configuration, deployment, and support of ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... to analysts to ensure timely resolution. * Lead the configuration, deployment, and support of ...

Komatsu America

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... to analysts to ensure timely resolution. * Lead the configuration, deployment, and support of ...

New

K-Tek Resourcing LLC

Desktop support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse ... Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent ...

Medical College of WI

Desktop Support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

Collaborate with Desktop team on advanced technical issues. 12. Assist with onboarding of new team ... Requires basic analytical and problem solving skills. Ability to learn new tasks quickly, asking ...

Auxiant

Desktop Support Specialist

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IN OFFICE - Madison WI The Role at a Glance As our Desktop Support Specialist, you are the face of internal IT. You'll be the go-to person for responding to helpdesk tickets, setting up hardware ...

Auxiant

Desktop Support Specialist

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IN OFFICE - Madison WI The Role at a Glance As our Desktop Support Specialist, you are the face of internal IT. You'll be the go-to person for responding to helpdesk tickets, setting up hardware ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply now IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... analysts to ensure timely resolution. * Execute endpoint deployment and imaging tasks using ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... analysts to ensure timely resolution. * Execute endpoint deployment and imaging tasks using ...

Komatsu America

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... analysts to ensure timely resolution. * Execute endpoint deployment and imaging tasks using ...

New

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All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Wisconsin

Desktop Support Analyst information

See Wisconsin salary details

$10

$27

$40

How much do desktop support analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for desktop support analyst in Wisconsin is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $30.34 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is generally considered a good entry-level IT position, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical skills. It often requires basic certifications like CompTIA A+ and offers opportunities for career growth into more advanced IT roles.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What are the most commonly searched types of Desktop Support Analyst jobs in Wisconsin?

The most popular types of Desktop Support Analyst jobs in Wisconsin are:

What are popular job titles related to Desktop Support Analyst jobs in Wisconsin?

For Desktop Support Analyst jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Wisconsin look for?

The top searched job categories for Desktop Support Analyst jobs in Wisconsin are:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Wisconsin as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,460 per year, or $27.1 per hour.

Desktop Support IV

Technoviz LLC

Madison, WI • On-site

$38/hr

Full-time

Re-posted 7 days ago

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Project details: The primary responsibilities are to support, test, maintain and install in the following areas: workstation hardware, software, Operating System (OS) currency and support, application certification, and software distribution/update methods. Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software working with our business partners. Support an organization of 10,000 + end points and users across the state of Wisconsin.
This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable working for a larger organization consisting of over 9,000 devices and 10,000 users. Must be able to balance workload of incident/service requests and project work. Professional verbal and written communication skills are a must. This is a remote position with occasional office/site visits for troubleshooting and/or project work.
The candidate must work and live in the state of Wisconsin.  
The main activities for this role are as follows: (7+ years)
·         Tier 3 support and maintenance of workstation software and hardware
·         Support and maintenance of Operating Systems for user workstations
·         Peripheral device support (printers/scanner/etc) and maintenance
·         Incident and Service Request Management
·         Technical assistance on projects as assigned by Desktop Support Supervisor
Skillsets: 
 Top Required Skills & Years of Experience:
·         Tier 3 support and maintenance of workstation software and hardware (5 years or more required)
·         Support and maintenance of Operating Systems for user workstations (5 years or more required)
·         Peripheral device support (printers/scanner/etc) and maintenance (2-5 years or more preferred)
·         Incident and Service Request Management (5 years or more REQUIRED)
·         Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more preferred)
·         Strong written and oral customer support correspondence experience (5 years or more required)
Nice to Have Skills:
·         Packaging software applications for mass deployment using management tool (SCCM, Ivanti, etc.)
·         Patch Management
·         Imaging experience using management tools (SCCM, Ivanti, etc.)
·         Learning management system (LMS) support experience
·         Google Workspace experience
·         Microsoft's Group Policy Object (GPO) experience
Notes:
Some occasional travel may be required to assist on project work in the prisons, or other offices for implementations. Option to use Company vehicle or be reimbursed. Required in-person/onsite meeting in Madison once a month.
Interview Process: Two Round Interview Process. Microsoft Teams video and potential onsite, or virtual second round.
Onsite or Remote: Candidate must be a CURRENT WI resident. No relocation allowed. This role is mostly remote within the State of Wisconsin but may require coming into the central office monthly for implementations, meetings, etc.

Flexible work from home options available.