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Desktop Support Analyst Jobs in Oregon (NOW HIRING)

GuideIT

Desktop Support Analyst

Portland, OR · On-site

$24.75 - $33.25/hr

We are currently looking for a Desktop Support Analyst to join our EUS/EUC team supporting customers in Portland, OR and surrounding areas. Only local candidates will be considered. About the Role ...

GuideIT

Desktop Support Analyst

Portland, OR · On-site

$24.75 - $33.25/hr

We are currently looking for a Desktop Support Analyst to join our EUS/EUC team supporting customers in Portland, OR and surrounding areas. Only local candidates will be considered. About the Role ...

krg technology inc

Desktop Support

Bend, OR · On-site

$21.25 - $27.25/hr

Provide floor walk support to assist end users during desktop migration. Strong desktop support ... listening skills, analytical and problem solving skills Assist users with configuring Email in ...

krg technology inc

Desktop Support

Bend, OR · On-site

$21.25 - $27.25/hr

Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 10 -15 ... listening skills, analytical and problem solving skills Assist users with configuring Email in ...

Artech Information System LLC

Desktop support

Portland, OR

$21.50 - $27.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Onsite Support Location: portland,or Duration: 1+ years Skills ...

Instant Serve LLC

Desktop Support Technician

Salem, OR · On-site

$20 - $35/hr

Desktop Support Technician Location: Salem, OR Duration: 12/01/2025 - 05/29/2026 Overview: We are ... Analyze system performance and take corrective actions to maintain optimal efficiency (e.g ...

PTY TECH LLC

Desktop Support Technician

Portland, OR · On-site

$32/hr

Desktop Support Technician This role if for someone with prior desktop support experience (Hardware Replacement, Windows Upgrades, PC Refresh, etc.) with experience supporting WIN7 / WIN10 . This is ...

CAI

Desktop Support Specialist

Beaverton, OR

Desktop Support Specialist Req number: R8146 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue ...

CAI

Desktop Support Specialist

Beaverton, OR · On-site

$30 - $31/hr

Desktop Support Specialist Req number: R8146 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue ...

STI

Desktop Support Technician :: Oregon

Salem, OR · On-site

$20.25 - $26/hr

Performance analysis is conducted regularly on PCs to determine system performance levels. If ... Two years of experience supporting desktops in an enterprise environment required.

Empower AI Inc.

$20.25 - $25.75/hr

... desktop applications, smartphones and network connectivity. -Provides personal computer support ... problem analysis, and hardware/software installation and configuration. -Interacts daily with ...

Empower AI Inc.

$20.25 - $25.75/hr

... desktop applications, smartphones and network connectivity. -Provides personal computer support ... problem analysis, and hardware/software installation and configuration. -Interacts daily with ...

STI

Desktop Support Technician - Salem, OR/On-Site

Salem, OR · On-site

$20.25 - $26/hr

Desktop Support Technician Salem, OR/On-Site 6+ months Candidate Must Be Local Provides technical ... Performance analysis is conducted regularly on PCs to determine system performance levels. If ...

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Desktop Support Analyst information

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How much do desktop support analyst jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for desktop support analyst in Oregon is $28.43, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $31.78 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is generally considered a good entry-level IT position, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical skills. It often requires basic certifications like CompTIA A+ and offers opportunities for career growth into more advanced IT roles.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.
What are the most commonly searched types of Desktop Support Analyst jobs in Oregon? The most popular types of Desktop Support Analyst jobs in Oregon are:
What are popular job titles related to Desktop Support Analyst jobs in Oregon? For Desktop Support Analyst jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Oregon look for? The top searched job categories for Desktop Support Analyst jobs in Oregon are:
Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Oregon as of June 2026, with employment types broken down into 3% Internship, 85% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $59,141 per year, or $28.4 per hour.

Desktop Support Analyst

Western Pacific Building Materials Inc

Portland, OR • On-site

$65K - $75K/yr

Full-time

Posted 16 days ago

Job description

Description:

Please note: This is an onsite position working at our Portland, OR location. Local candidates only, please!


This dynamic position is Western Pacific’s frontline support to all end users across our multiple branches. This position is responsible for supporting all Personal Computers (PC’s), peripherals, Microsoft Published Applications, Windows operating systems and applications. Manages help desk calls and service requests in a timely and accurate manner.


Essential Responsibilities & Expectations:

· Experienced with Windows, Linux, Google, and AWS environments

· Front-line customer support, providing technical support to end-users via telephone, e-mail, and self-service requests

· Maintains records of all customer problems and tracks each through to resolution; initiates escalation as appropriate to ensure management awareness of problems that are severe in nature or that are exceeding targets

· Creating and removing user accounts and managing access control based on company policies

· Assist in enforcement of Information Systems & Security policies.

· Maintain an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades

· Diagnoses and repairs hardware and software problems; contacts end users as needed to discuss specific symptoms of equipment failure, and nature of repairs required, and possible solutions to equipment problems

· Analyze and make recommendations for hardware and software standardization

· Work with hardware and software vendors both electronically and by telephone to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.

· Setup, configures and tests computer equipment and peripherals

· Assists in the roll-out of software and hardware updates.

· Basic Installation, Support, and troubleshooting of Server and Network infrastructure.

· Communicate with leadership regularly regarding system issues unable to resolve

Requirements:

Qualifications & Desired Skills

· 3-5 years’ experience in a desktop support role

· Ability to troubleshoot in a Microsoft environment

· Can troubleshoot hardware and peripheral issues

· Ability to troubleshoot infrastructure.


Work Environment

Work is performed primarily in an office environment; some time will be spent in a manufacturing environment with exposure to noise and dust. PPE is required when in manufacturing. Most work requires use of a computer. High level of social interaction and teamwork required in order to serve internal customers. Able to lift up to 50 pounds.