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Desktop Support Analyst Jobs in Oregon (NOW HIRING)

SolluCIO Partners

Desktop Analyst

Salem, OR

$23.25 - $31.50/hr

Desktop Support Analyst (Lead-Level Support) Salem, Oregon Area Onsite Overview We are seeking a Desktop Support Analyst to provide hands-on technical support while helping elevate the maturity of ...

GuideIT

Desktop Support Analyst

Beaverton, OR · On-site

$24.25 - $32.75/hr

We are currently looking for a Desktop Support Analyst to join our EUS/EUC team supporting customers in Portland, OR and surrounding areas. Only local candidates will be considered. About the Role ...

GuideIT

Desktop Support Analyst

Beaverton, OR · On-site

$24.25 - $32.75/hr

We are currently looking for a Desktop Support Analyst to join our EUS/EUC team supporting customers in Portland, OR and surrounding areas. Only local candidates will be considered. About the Role ...

krg technology inc

Desktop Support

Bend, OR · On-site

$21.25 - $27.25/hr

Provide floor walk support to assist end users during desktop migration. Strong desktop support ... listening skills, analytical and problem solving skills Assist users with configuring Email in ...

krg technology inc

Desktop Support

Bend, OR

$21.25 - $27.25/hr

Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 10 -15 ... listening skills, analytical and problem solving skills Assist users with configuring Email in ...

Artech Information System LLC

Desktop support

Portland, OR

$21.50 - $27.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Onsite Support Location: portland,or Duration: 1+ years Skills ...

Instant Serve LLC

Desktop Support Technician

Salem, OR · On-site

$20 - $35/hr

Desktop Support Technician Location: Salem, OR Duration: 12/01/2025 - 05/29/2026 Overview: We are ... Analyze system performance and take corrective actions to maintain optimal efficiency (e.g ...

PTY TECH LLC

Desktop Support Technician

Portland, OR · On-site

$32/hr

Desktop Support Technician This role if for someone with prior desktop support experience (Hardware Replacement, Windows Upgrades, PC Refresh, etc.) with experience supporting WIN7 / WIN10 . This is ...

AA2IT

Desktop support Technician

Salem, OR · On-site

$20.50 - $26/hr

AA2IT is a company seeking a Desktop Support Technician to provide technical support and maintain ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

STI

Desktop Support Technician :: Oregon

Salem, OR · On-site

$20.25 - $26/hr

Performance analysis is conducted regularly on PCs to determine system performance levels. If ... Two years of experience supporting desktops in an enterprise environment required.

Averro

Technical Support Analyst

Cottage Grove, OR · On-site

This role is responsible for deployment, maintenance, and technical support of desktops, laptops, servers, client devices, switches, AP's, printers, specialty equipment, digital signage, security ...

STI

Desktop Support Technician - Salem, OR/On-Site

Salem, OR · On-site

$20.25 - $26/hr

Desktop Support Technician Salem, OR/On-Site 6+ months Candidate Must Be Local Provides technical ... Performance analysis is conducted regularly on PCs to determine system performance levels. If ...

STI

Desktop Support Technician - Salem, OR/On Site

Salem, OR · On-site

$20.25 - $26/hr

Desktop Support Technician Salem, OR/On Site Candidate Must Be Local 12+ Months Provides technical ... Performance analysis is conducted regularly on PCs to determine system performance levels. If ...

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Desktop Support Analyst information

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$41

How much do desktop support analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for desktop support analyst in Oregon is $28.43, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $31.78 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is often considered a good entry-level IT position because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and sometimes certifications like CompTIA A+, making it accessible for those starting in IT careers.

What are the most commonly searched types of Desktop Support Analyst jobs in Oregon?

The most popular types of Desktop Support Analyst jobs in Oregon are:

What are popular job titles related to Desktop Support Analyst jobs in Oregon?

For Desktop Support Analyst jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Oregon look for?

The top searched job categories for Desktop Support Analyst jobs in Oregon are:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,141 per year, or $28.4 per hour.

Desktop Analyst

Salem, OR

SolluCIO Partners
See more jobs at SolluCIO Partnersexternal

$23.25 - $31.50/hr

Full-time

Posted 8 days ago

Job description

Job Description Desktop Support Analyst (Lead-Level Support) Salem, Oregon Area Onsite Overview We are seeking a Desktop Support Analyst to provide hands-on technical support while helping elevate the maturity of the support function. This individual will serve as a lead presence, mentoring junior staff and improving service delivery. Key Responsibilities Provide Tier 1-2 support (70% tickets / 30% project work) Troubleshoot hardware/software issues (PCs, peripherals, applications) Image, configure, deploy, and maintain end-user devices Support network connectivity issues and workstation integrations Assist with system rollouts, upgrades, and deployments Document processes and improve support workflows Mentor junior team members and elevate team capability Required Qualifications 3-6+ years of desktop / IT support experience Strong troubleshooting skills across Windows environments Experience with device imaging, deployments, and endpoint configuration Basic networking knowledge (connectivity, DNS, VPN troubleshooting) Experience supporting 1000+ users preferred Ideal Candidate Profile Natural leader - can "take ownership and run with it" Comfortable in fast-growing environments with evolving processes Strong communicator with a service-first mindset Able to bring structure and mentorship to a developing team.

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