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Senior Desktop Support Analyst Jobs in Oregon (NOW HIRING)

Desktop Analyst

Salem, OR ยท On-site

$23.25 - $31.50/hr

Desktop Support Analyst (Lead-Level Support) Salem, Oregon Area Onsite Overview We are seeking a Desktop Support Analyst to provide hands-on technical support while helping elevate the maturity of ...

Desktop Support Analyst

Beaverton, OR ยท On-site

$24.25 - $32.75/hr

We are currently looking for a Desktop Support Analyst to join our EUS/EUC team supporting customers in Portland, OR and surrounding areas. Only local candidates will be considered. About the Role ...

Desktop Support Analyst

Beaverton, OR ยท On-site

$24.25 - $32.75/hr

We are currently looking for a Desktop Support Analyst to join our EUS/EUC team supporting customers in Portland, OR and surrounding areas. Only local candidates will be considered. About the Role ...

Desktop Support

Bend, OR

$21.25 - $27.25/hr

Provide floor walk support to assist end users during desktop migration. Strong desktop support ... listening skills, analytical and problem solving skills Assist users with configuring Email in ...

Desktop Support

Bend, OR

$21.25 - $27.25/hr

Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 10 -15 ... listening skills, analytical and problem solving skills Assist users with configuring Email in ...

Desktop support

Portland, OR ยท On-site

$21.50 - $27.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Onsite Support Location: portland,or Duration: 1+ years Skills ...

Desktop Support Technician

Salem, OR ยท On-site

$20 - $35/hr

Desktop Support Technician Location: Salem, OR Duration: 12/01/2025 - 05/29/2026 Overview: We are ... Analyze system performance and take corrective actions to maintain optimal efficiency (e.g ...

Desktop support Technician

Salem, OR ยท On-site

$20.50 - $26/hr

AA2IT is a company seeking a Desktop Support Technician to provide technical support and maintain ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Desktop Support Technician :: Oregon

Salem, OR ยท On-site

$20.25 - $26/hr

Performance analysis is conducted regularly on PCs to determine system performance levels. If ... Two years of experience supporting desktops in an enterprise environment required.

This role is responsible for deployment, maintenance, and technical support of desktops, laptops, servers, client devices, switches, AP's, printers, specialty equipment, digital signage, security ...

Desktop Support Technician - Salem, OR/On-Site

Salem, OR ยท On-site

$20.25 - $26/hr

Desktop Support Technician Salem, OR/On-Site 6+ months Candidate Must Be Local Provides technical ... Performance analysis is conducted regularly on PCs to determine system performance levels. If ...

Desktop Support Technician - Salem, OR/On Site

Salem, OR ยท On-site

$20.25 - $26/hr

Desktop Support Technician Salem, OR/On Site Candidate Must Be Local 12+ Months Provides technical ... Performance analysis is conducted regularly on PCs to determine system performance levels. If ...

Desktop Support Technician - Salem, OR

Salem, OR ยท On-site

$20.25 - $26/hr

Performance analysis is conducted regularly on PCs to determine system performance levels. If ... Two years of experience supporting desktops in an enterprise environment required.

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Showing results 1-20

Senior Desktop Support Analyst information

See Oregon salary details

$27K

$88.4K

$146.4K

How much do senior desktop support analyst jobs pay per year?

As of Sep 1, 2026, the average yearly pay for senior desktop support analyst in Oregon is $88,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $96,200.00 per year, depending on experience, location, and employer.

What is a senior desktop support analyst?

Senior Desktop Support Analysts are IT professionals responsible for providing advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and ensure that end-users experience minimal downtime. In addition to resolving technical problems, they may also assist in training staff, maintaining IT documentation, and implementing system upgrades. Their expertise helps keep business operations running smoothly by resolving IT-related issues efficiently.

What are the key skills and qualifications needed to thrive as a senior desktop support analyst, and why are they important?

To excel as a Senior Desktop Support Analyst, you need in-depth knowledge of operating systems, hardware troubleshooting, network fundamentals, and typically an associate degree or equivalent experience in IT. Familiarity with ticketing systems, remote support tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong problem-solving abilities, effective communication, and customer service orientation distinguish top performers in this role. These skills ensure prompt resolution of technical issues, minimal downtime, and a positive experience for end users.

What are some common challenges faced by senior desktop support analysts, and how can they be managed effectively?

Senior Desktop Support Analysts often encounter complex technical issues that require quick diagnosis and resolution, especially when supporting executive-level staff or managing high-priority incidents. They may also need to balance multiple support tickets simultaneously while maintaining high customer satisfaction. Effective time management, clear communication, and continuously updating technical knowledge are key strategies for managing these challenges. Collaborating closely with IT teams and documenting solutions also helps streamline recurring issues and supports overall team efficiency.

What is the difference between Senior Desktop Support Analyst vs Desktop Support Technician?

AspectSenior Desktop Support AnalystDesktop Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (entry-level certifications)
Work EnvironmentCorporate IT departments, enterprise environments, help desk teamsHelp desks, small business IT support, on-site troubleshooting
ResponsibilitiesAdvanced troubleshooting, user training, system upgrades, mentorshipBasic hardware/software support, issue resolution, user assistance

The Senior Desktop Support Analyst typically handles more complex issues, provides mentorship, and works in larger enterprise environments. In contrast, the Desktop Support Technician focuses on basic support tasks and troubleshooting. Both roles require similar certifications but differ in scope and experience level.

What are popular job titles related to Senior Desktop Support Analyst jobs in Oregon?

For Senior Desktop Support Analyst jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support Analyst jobs in Oregon look for?

The top searched job categories for Senior Desktop Support Analyst jobs in Oregon are:

What cities in Oregon are hiring for Senior Desktop Support Analyst jobs?

Cities in Oregon with the most Senior Desktop Support Analyst job openings:

Infographic showing various Senior Desktop Support Analyst job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $88,378 per year, or $42.5 per hour.

Desktop Analyst

Salem, OR โ€ข On-site

$23.25 - $31.50/hr

Full-time

Posted 12 days ago


Job description

Job Description Desktop Support Analyst (Lead-Level Support) Salem, Oregon Area Onsite Overview We are seeking a Desktop Support Analyst to provide hands-on technical support while helping elevate the maturity of the support function. This individual will serve as a lead presence, mentoring junior staff and improving service delivery. Key Responsibilities Provide Tier 1-2 support (70% tickets / 30% project work) Troubleshoot hardware/software issues (PCs, peripherals, applications) Image, configure, deploy, and maintain end-user devices Support network connectivity issues and workstation integrations Assist with system rollouts, upgrades, and deployments Document processes and improve support workflows Mentor junior team members and elevate team capability Required Qualifications 3-6+ years of desktop / IT support experience Strong troubleshooting skills across Windows environments Experience with device imaging, deployments, and endpoint configuration Basic networking knowledge (connectivity, DNS, VPN troubleshooting) Experience supporting 1000+ users preferred Ideal Candidate Profile Natural leader - can "take ownership and run with it" Comfortable in fast-growing environments with evolving processes Strong communicator with a service-first mindset Able to bring structure and mentorship to a developing team.