ZipRecruiter

Log In

1

Senior Desktop Support Analyst Jobs in Oregon (NOW HIRING)

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

... • Windows desktop and laptop systems • Microsoft Office applications • Printers and ... senior technical teams when appropriate. • Support IT equipment inventory and asset management ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

Imagine Pediatrics

Senior Financial Analyst

OR · On-site +1

$90K - $120K/yr

What You'll Do As Senior Financial Analyst with Imagine Pediatrics, you will sit at the ... Supporting core financial planning processes, including annual budgeting, rolling forecasts, and ...

PlayStation Global

Senior Product Analyst

OR · On-site +1

Senior Product Analyst San Mateo, CA; Los Angeles, CA; or San Diego, CA (Collab) Sony Interactive ... Extract and integrate data from various sources to support analytical efforts, coordinating with ...

Tentamus North America

Systems Administrator

Portland, OR · On-site

$80K - $90K/yr

... desktops and mobile devices to supporting account setups and managing IT tickets, you'll be the go ... Assist senior IT staff with basic server, network, and cloud administration tasks.Participate in ...

previous page

Showing results 41-60

All JobsDesktop Support Analyst JobsSenior Desktop Support Analyst JobsSenior Desktop Support Analyst Jobs in Oregon

Senior Desktop Support Analyst information

See Oregon salary details

$27K

$88.4K

$146.4K

How much do senior desktop support analyst jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior desktop support analyst in Oregon is $88,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $96,200.00 per year, depending on experience, location, and employer.

What is a senior desktop support analyst?

Senior Desktop Support Analysts are IT professionals responsible for providing advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and ensure that end-users experience minimal downtime. In addition to resolving technical problems, they may also assist in training staff, maintaining IT documentation, and implementing system upgrades. Their expertise helps keep business operations running smoothly by resolving IT-related issues efficiently.

What are the key skills and qualifications needed to thrive as a senior desktop support analyst, and why are they important?

To excel as a Senior Desktop Support Analyst, you need in-depth knowledge of operating systems, hardware troubleshooting, network fundamentals, and typically an associate degree or equivalent experience in IT. Familiarity with ticketing systems, remote support tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong problem-solving abilities, effective communication, and customer service orientation distinguish top performers in this role. These skills ensure prompt resolution of technical issues, minimal downtime, and a positive experience for end users.

What are some common challenges faced by senior desktop support analysts, and how can they be managed effectively?

Senior Desktop Support Analysts often encounter complex technical issues that require quick diagnosis and resolution, especially when supporting executive-level staff or managing high-priority incidents. They may also need to balance multiple support tickets simultaneously while maintaining high customer satisfaction. Effective time management, clear communication, and continuously updating technical knowledge are key strategies for managing these challenges. Collaborating closely with IT teams and documenting solutions also helps streamline recurring issues and supports overall team efficiency.

What is the difference between Senior Desktop Support Analyst vs Desktop Support Technician?

AspectSenior Desktop Support AnalystDesktop Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (entry-level certifications)
Work EnvironmentCorporate IT departments, enterprise environments, help desk teamsHelp desks, small business IT support, on-site troubleshooting
ResponsibilitiesAdvanced troubleshooting, user training, system upgrades, mentorshipBasic hardware/software support, issue resolution, user assistance

The Senior Desktop Support Analyst typically handles more complex issues, provides mentorship, and works in larger enterprise environments. In contrast, the Desktop Support Technician focuses on basic support tasks and troubleshooting. Both roles require similar certifications but differ in scope and experience level.

What are popular job titles related to Senior Desktop Support Analyst jobs in Oregon?

For Senior Desktop Support Analyst jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support Analyst jobs in Oregon look for?

The top searched job categories for Senior Desktop Support Analyst jobs in Oregon are:

What cities in Oregon are hiring for Senior Desktop Support Analyst jobs?

Cities in Oregon with the most Senior Desktop Support Analyst job openings:

Senior Desktop Support Analyst jobs near you
Infographic showing various Senior Desktop Support Analyst job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $88,378 per year, or $42.5 per hour.

IT Support Technician

MetroSys

Cottage Grove, OR • On-site

$20 - $25/hr

Full-time

Re-posted 16 days ago

Job description

Position Overview
MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.
This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.
The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.
Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

Apply