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Desktop Support Analyst Jobs in Oregon (NOW HIRING)

STI

Desktop Support Technician :: Oregon

Salem, OR · On-site

$20.25 - $26/hr

Performance analysis is conducted regularly on PCs to determine system performance levels. If ... Two years of experience supporting desktops in an enterprise environment required.

AA2IT

Desktop support Technician

Salem, OR · On-site

$23/hr

Deskside Support Role / Tech 2 Candidate must be able to accept conversion rate $23 plus benefits. Candidates should have 3-6 years' experience supporting PC hardware and software. Comfortability ...

TEKsystems

Desktop Support Technician (Mac)

Portland, OR · On-site

$24 - $27/hr

Support video and teleconference technology, printers and various brands of hardware (Windows and Mac) Qualifications: * 2-3 years of desktop support experience, preferably in a medium to large end ...

New

TEKsystems

Desktop Support Technician (Mac)

Portland, OR · On-site

$24 - $27/hr

Support video and teleconference technology, printers and various brands of hardware (Windows and Mac) Qualifications: * 2-3 years of desktop support experience, preferably in a medium to large end ...

New

AA2IT

Desktop Support Technician II

Hillsboro, OR · On-site

$22 - $28/hr

Duties include putting OS on client laptops / desktops / tablets, configuration, and client data migration. * Advanced break-fix support of software / hardware issues for clients. * Managing and ...

AA2IT

Desktop support Technician

Salem, OR · On-site

$23/hr

Deskside Support Role / Tech 2 Candidate must be able to accept conversion rate $23 plus benefits. Candidates should have 3-6 years' experience supporting PC hardware and software. Comfortability ...

AA2IT

Desktop Support Technician II

Hillsboro, OR · On-site

$22 - $28/hr

Duties include putting OS on client laptops / desktops / tablets, configuration, and client data migration. * Advanced break-fix support of software / hardware issues for clients. * Managing and ...

STI

Desktop Support Technician - Salem, OR/On-Site

Salem, OR · On-site

$20.25 - $26/hr

Desktop Support Technician Salem, OR/On-Site 6+ months Candidate Must Be Local Provides technical ... Performance analysis is conducted regularly on PCs to determine system performance levels. If ...

STI

Desktop Support Technician - Salem, OR/On Site

Salem, OR · On-site

$20.25 - $26/hr

Desktop Support Technician Salem, OR/On Site Candidate Must Be Local 12+ Months Provides technical ... Performance analysis is conducted regularly on PCs to determine system performance levels. If ...

STI

Desktop Support Technician - Salem, OR

Salem, OR · On-site

$20.25 - $26/hr

Performance analysis is conducted regularly on PCs to determine system performance levels. If ... Two years of experience supporting desktops in an enterprise environment required.

OUTSIDE IN

EHR Support Analyst

Portland, OR · On-site

$36.38 - $40.15/hr

The Electronic Health Record (EHR) Support Analyst (ESA) provides technical, operational, and analytical support for the organization's EHRs used by the Clinical, Behavioral Health, and Youth ...

OUTSIDE IN

EHR Support Analyst

Portland, OR · Remote

$36.38 - $40.15/hr

The Electronic Health Record (EHR) Support Analyst (ESA) provides technical, operational, and analytical support for the organization's EHRs used by the Clinical, Behavioral Health, and Youth ...

Outside-i

EHR Support Analyst

Portland, OR · On-site

$85 - $110/hr

The Electronic Health Record (EHR) Support Analyst (ESA) provides technical, operational, and analytical support for the organization's EHRs used by the Clinical, Behavioral Health, and Youth ...

Sureify

Technical Support Analyst

OR · On-site +1

Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client ...

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All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Oregon

Desktop Support Analyst information

See Oregon salary details

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$28

$41

How much do desktop support analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop support analyst in Oregon is $28.43, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $31.78 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is often considered a good entry-level IT position because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and sometimes certifications like CompTIA A+, making it accessible for those starting in IT careers.

What are the most commonly searched types of Desktop Support Analyst jobs in Oregon?

The most popular types of Desktop Support Analyst jobs in Oregon are:

What are popular job titles related to Desktop Support Analyst jobs in Oregon?

For Desktop Support Analyst jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Oregon look for?

The top searched job categories for Desktop Support Analyst jobs in Oregon are:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,141 per year, or $28.4 per hour.

Desktop Support Technician :: Oregon

STI

Salem, OR • On-site

$20.25 - $26/hr

Full-time

Re-posted 5 days ago

Job description

Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are generally logged into the computerized tracking system before escalation. Records solutions in the solutions database or other forms of documentation. Communicates to the affected parties the status of requests.
Investigate and diagnose computer-related problems reported by division staff across the state. Assist users with unusual and more complex issues that may be referred from lower-level IS staff. Troubleshoot and resolve hardware issues. Resolving issues may involve physically repairing hardware or remotely controlling computers and contacting software or hardware vendors.
Analyzes system performance, error codes, and diagnostic messages and resolves problems or conflicts. Installations generally have established procedures. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, troubleshoots, and performs significant hardware upgrades. Physically replaces cards and other hardware. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Performance analysis is conducted regularly on PCs to determine system performance levels. If performance deteriorates, measures are instituted to return system performance to acceptable levels. Measures may include running Defrag or Scan disk against the hard drives or providing instructions to the user.
Hardware/software vendors are contacted not only in the arena for new products but also as a prime source of information on better utilization of current hardware and software. The information gained from vendor contacts is investigated, evaluated, and tested upon request. This technical information is then made available to all team members for decision-making. This technical information is also used to establish system defaults locally and make recommendations for department-wide utilization.
Installations often do not have established procedures and could be the initial installation. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, and troubleshoots, and performs major hardware upgrades. Modifications to software may impact other software. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Two years of experience supporting desktops in an enterprise environment required.

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