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Support Technician Jobs in Oregon (NOW HIRING)

Desktop Support Technician Location: Salem, OR Duration: 12/01/2025 - 05/29/2026 Overview: We are seeking an experienced Desktop Support Technician to provide comprehensive technical assistance to ...

Technical Support Technician Location: Bend, OR (In-Person) Job Type: Full-Time Compensation: $25.00 - $28.00 / hour Position Summary PrideStaff is seeking a hands-on, mechanically and electrically ...

User Support Technician

Ashland, OR · On-site

$61K - $75K/yr

Also receives functional and indirect supervision from the Senior User Support Technician. SUPERVISORY RESPONSIBILITIES: Employees in this classification are not typically responsible for directly ...

User Support Technician

Ashland, OR · On-site

$61K - $75K/yr

Also receives functional and indirect supervision from the Senior User Support Technician. SUPERVISORY RESPONSIBILITIES: Employees in this classification are not typically responsible for directly ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users and common ...

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Desktop support Technician

Salem, OR · On-site

$20.50 - $26/hr

AA2IT is a company seeking a Desktop Support Technician to provide technical support and maintain computer systems. The role involves troubleshooting hardware and software issues, training employees ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

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Support Technician information

See Oregon salary details

$13

$26

$44

How much do support technician jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for support technician in Oregon is $26.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What is a support technician?

Support Technicians are IT professionals who assist users with technical issues related to computer hardware, software, networks, and other technology systems. They troubleshoot problems, provide solutions, and often guide users through steps to resolve issues remotely or in person. Their role is vital in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Support Technicians may also be responsible for installing equipment, updating software, and maintaining IT documentation.

What are the key skills and qualifications needed to thrive as a support technician?

To thrive as a Support Technician, you need a solid understanding of computer hardware, operating systems, troubleshooting methods, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving abilities help build rapport with users and handle challenging situations. These skills and qualities are crucial for ensuring timely technical support, minimizing system downtime, and maintaining user satisfaction.

What are some typical challenges a support technician faces when troubleshooting customer issues remotely?

Support Technicians often encounter challenges when diagnosing and resolving issues without direct access to the user's environment. Communication can be a hurdle, as they must rely on customers to accurately describe problems and follow instructions. Additionally, remote troubleshooting requires strong analytical skills to quickly identify the root cause and adapt solutions for various systems or setups. Successful Support Technicians develop patience, clear communication, and resourcefulness to overcome these challenges while maintaining a positive customer experience.

What is the difference between Support Technician vs Help Desk Technician?

AspectSupport TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, technical support in various settingsHelp desk, remote or on-site support
Industry UsageIT, technical support, hardware/software troubleshootingIT support, customer service, troubleshooting
Common Search IntentTechnical support roles, hardware/software issuesCustomer support, troubleshooting, remote assistance

Support Technicians and Help Desk Technicians both provide technical support, but Support Technicians often handle more hands-on hardware and network issues on-site, while Help Desk Technicians typically focus on remote troubleshooting and customer service. Both roles require similar certifications and are essential in IT support environments.

What are popular job titles related to Support Technician jobs in Oregon?

For Support Technician jobs in Oregon, the most frequently searched job titles are:

Infographic showing various Support Technician job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,044 per year, or $26.5 per hour.

Desktop Support Technician

Instant Serve LLC

Salem, OR • On-site

$20 - $35/hr

Contractor

Re-posted 2 days ago


Job description

 

Position: Desktop Support Technician
Location: Salem, OR
Duration: 12/01/2025 – 05/29/2026

Overview:
We are seeking an experienced Desktop Support Technician to provide comprehensive technical assistance to computer users across the state. The ideal candidate will have hands-on experience supporting desktops in an enterprise environment and strong troubleshooting skills for both hardware and software issues.

Responsibilities:

  • Deliver technical support via phone, remote access, and on-site visits to users statewide.

  • Log and track all service requests in the ticketing system, ensuring timely escalation and resolution.

  • Diagnose and resolve computer-related issues, including hardware failures, software conflicts, and performance problems.

  • Perform installations, configurations, upgrades, and repairs of desktops, peripherals, and related hardware.

  • Analyze system performance and take corrective actions to maintain optimal efficiency (e.g., running Defrag, ScanDisk, etc.).

  • Document troubleshooting steps, resolutions, and technical solutions in the knowledge base.

  • Communicate request status and solutions clearly to end users and stakeholders.

  • Collaborate with vendors for product support, updates, and optimization of existing systems.

  • Conduct hardware upgrades such as BIOS or ROM flashing, and ensure compatibility with software and network environments.

  • Create and maintain installation and configuration documentation for internal use.

Qualifications:

  • Minimum of 2 years of experience supporting desktops in an enterprise environment.

  • Strong knowledge of hardware troubleshooting, system performance analysis, and software installation/configuration.

  • Ability to work independently, prioritize multiple requests, and provide excellent customer service.

  • Familiarity with remote support tools and enterprise ticketing systems.


InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.   Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email  contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. 


InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

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