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Desktop Support Analyst Jobs in Oregon (NOW HIRING)

Gunnison

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

Oregonstate

CoE IT Support Technician

Corvallis, OR

$22.25 - $30.50/hr

The College of Engineering seeks students to assist with desktop support in theCollege ... and analysis. Position Duties: * Supporting staff, faculty and student technical support

TEKsystems

IT Service Desk Technician

Portland, OR · On-site

$32 - $35/hr

A Food Supplier Manufacturer in NE Portland is hiring a Senior Desktop Support Technician for a ... cause analysis, ticket tracking, and continuous service improvement. * Perform system upgrades ...

New

Empower AI Inc.

... desktop applications, smartphones and network connectivity. * Provides personal computer support problem analysis, and hardware/software installation and configuration. * Interacts daily with ...

Empower AI Inc.

... desktop applications, smartphones and network connectivity. * Provides personal computer support problem analysis, and hardware/software installation and configuration. * Interacts daily with ...

Service Global, Inc

Desktop EUC L1

Beaverton, OR · On-site

$21 - $26.75/hr

The engineers need to support the client environment and help customers find solutions to their ... English speaking to good standard Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side ...

Davis Wright Tremaine LLP

IT Technology Coach

Portland, OR · On-site

$22.75 - $31.25/hr

... desktops), printers, applications, smartphones, mobile devices, telephones, remote access, and ... Support Analyst team • Seek opportunities to help attorneys and staff leverage our existing ...

Artemis Arc

Requisition ID2026-4501Job Summary Data Analyst, Specialty Care Programmatic Support Artemis seeks ... Relevant certification (e.g., Microsoft Power BI Data Analyst, Tableau Desktop Specialist, or ...

Davis Wright Tremaine LLP

IT Technology Coach

Portland, OR · On-site

$22.75 - $31.25/hr

... desktops), printers, applications, smartphones, mobile devices, telephones, remote access, and ... Provide Service Desk call center backup for the Information Technology (IT) Support Analyst team

Davis Wright Tremaine LLP

IT Technology Coach

Portland, OR

$22.75 - $31.25/hr

... desktops), printers, applications, smartphones, mobile devices, telephones, remote access, and ... Provide Service Desk call center backup for the Information Technology (IT) Support Analyst team

Symbotic

Technical Support Engineer

OR · Remote

Evaluate documented resolutions and analyze trends for ways to prevent future problems. * Manage ... Perform and lead hands-on fixes at the desktop level, including installing and upgrading software ...

DMI

These positions support the agency's IT team, handling an average of 270 service tickets per month ... Inspect, image, configure, and deploy Windows desktops, macOS systems, and mobile devices in ...

Tentamus North America

Systems Administrator

Portland, OR · On-site

$80K - $90K/yr

... desktops and mobile devices to supporting account setups and managing IT tickets, you'll be the go ... We are a global network of full-service accredited analytical laboratories providing crucial ...

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All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Oregon

Desktop Support Analyst information

See Oregon salary details

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$28

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How much do desktop support analyst jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support analyst in Oregon is $28.43, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $31.78 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is generally considered a good entry-level IT position, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical skills. It often requires basic certifications like CompTIA A+ and offers opportunities for career growth into more advanced IT roles.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.
What are the most commonly searched types of Desktop Support Analyst jobs in Oregon? The most popular types of Desktop Support Analyst jobs in Oregon are:
What are popular job titles related to Desktop Support Analyst jobs in Oregon? For Desktop Support Analyst jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Oregon look for? The top searched job categories for Desktop Support Analyst jobs in Oregon are:
Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,141 per year, or $28.4 per hour.

Desktop Technician

Gunnison Consulting Group, Inc.

Portland, OR • On-site

$40K - $43K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Job description

Description:

Salary: $40,000 - $43,000/year


*The start date for this position is estimated to be early- to mid-September 2026.


Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations.


Duties and Responsibilities

  • Provide advanced Tier II/III technical support and operates independently with minimal supervision, resolving moderately complex technical issues.
  • Provide advanced desktop and end-user support for hardware, software, and peripherals
  • Troubleshoot and resolve issues related to desktops, laptops, mobile devices, and network connectivity
  • Support Microsoft operating systems, Microsoft Office, and Google Workspace (Gmail)
  • Install, configure, and maintain hardware and software systems
  • Support specialized applications such as GIS, AutoCAD, or other business applications
  • Document incidents, resolutions, and system changes in a ticketing system
  • Collaborate with IT teams to resolve escalated issues
Requirements:
  • Associate degree or equivalent combination of education and experience
  • Minimum of 3 years of related technical experience
  • Experience supporting:

Desktop and laptop systems

Mobile devices

Printers and scanners

LAN, servers, and network switches

  • Ability to troubleshoot hardware and software issues independently
  • Working knowledge of Microsoft Office and Google Workspace
  • Ability to work with minimal guidance
  • Must be a U.S. Citizen
  • Must have the ability to obtain and maintain a government security clearance


The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.
Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:

  • 3 weeks of Personal Leave your first year
  • 11 paid Holidays each year
  • 5 days of Flexible Time Off each year
  • 401(k) company match at 50% up to 10% of your salary
  • Medical, Dental and Vision Insurance
  • Life and Disability Insurance
  • Public Transportation Subsidies
  • Certifications and Training Allowance - $2,500/year!

Why Join Gunnison?

  • Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
  • Quality is our top priority.
  • Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
  • There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
  • We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
  • We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.
In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.