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Desktop Support Analyst Jobs in Florida (NOW HIRING)

Scalence L.L.C.

Desktop Support Analyst

Tampa, FL · On-site

$22 - $29.50/hr

They are seeking a Desktop Support Analyst to deliver exceptional customer service, provide comprehensive desktop support, and maintain accurate documentation of technical procedures.

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: jacksonville,fl Duration:1+ ...

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Jacksonville,FL Duration:1+ ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

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Desktop Support Analyst information

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How much do desktop support analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for desktop support analyst in Florida is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.45 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is generally considered a good entry-level IT position, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical skills. It often requires basic certifications like CompTIA A+ and offers opportunities for career growth into more advanced IT roles.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What are the most commonly searched types of Desktop Support Analyst jobs in Florida?

The most popular types of Desktop Support Analyst jobs in Florida are:

What are popular job titles related to Desktop Support Analyst jobs in Florida?

For Desktop Support Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Florida look for?

The top searched job categories for Desktop Support Analyst jobs in Florida are:

What cities in Florida are hiring for Desktop Support Analyst jobs?

Cities in Florida with the most Desktop Support Analyst job openings:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,801 per year, or $20.1 per hour.

Desktop Support Analyst

Scalence L.L.C.

Tampa, FL • On-site

$22 - $29.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary:
Scalence L.L.C. is a company that provides IT services and support globally through its Enterprise Technology department. They are seeking a Desktop Support Analyst to deliver exceptional customer service, provide comprehensive desktop support, and maintain accurate documentation of technical procedures.
Responsibilities:
• Deliver exceptional customer service by effectively communicating with users to understand issues, providing timely resolutions, and escalating when necessary
• Provide comprehensive desktop support for MAC and PC users, addressing hardware and software issues promptly and efficiently
• Administer and troubleshoot issues related to Office365 applications
• Oversee general inventory management, including tracking and maintaining hardware and software assets
• Assist with end-user issues and support of AI tools with office products
• Maintain accurate and up-to-date documentation of technical procedures, troubleshooting steps, and system configurations
Qualifications:
Required:
• 5 years of IT experience
• Proven experience in progressive IT roles within a large, complex organization
• Bachelor's degree in a technical discipline or equivalent working experience
• Experience in delivering support to a diverse company
• Proven ability to communicate effectively throughout all levels of associates and with those from diverse cultural backgrounds
• Prior work experience at client or in client's Industry
• Applicants must be able to work directly for Artech on W2
Preferred:
• Experience in utilizing SCCM, JAMF, Office365, and Adobe applications
• In-depth knowledge of Azure AD & On-Prem AD administration
• Familiarity with AI integrations with office products
Company:
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience. Founded in , the company is headquartered in Morristown, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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