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Desktop Support Analyst Jobs in Florida (NOW HIRING)

Robert Half

Help Desk/Desktop Support Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

We are looking for a motivated Help Desk/Desktop Support Analyst to join a team and deliver dependable technical support to employees and clients. This entry-level opportunity is ideal for someone ...

UF Health

IT Desktop Support Analyst

Gainesville, FL

Requires documenting support activities, collaborating with IT teams to address complex issues, and performing routine system maintenance to optimize desktop performance. This position is ideal for ...

UF Health

IT Desktop Support Analyst

Gainesville, FL · On-site

Requires documenting support activities, collaborating with IT teams to address complex issues, and performing routine system maintenance to optimize desktop performance. This position is ideal for ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

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Desktop Support Analyst information

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How much do desktop support analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for desktop support analyst in Florida is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.45 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is often considered a good entry-level IT position because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and sometimes certifications like CompTIA A+, making it accessible for those starting in IT careers.

What are the most commonly searched types of Desktop Support Analyst jobs in Florida?

The most popular types of Desktop Support Analyst jobs in Florida are:

What are popular job titles related to Desktop Support Analyst jobs in Florida?

For Desktop Support Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Florida look for?

The top searched job categories for Desktop Support Analyst jobs in Florida are:

What cities in Florida are hiring for Desktop Support Analyst jobs?

Cities in Florida with the most Desktop Support Analyst job openings:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,801 per year, or $20.1 per hour.

Desktop Support Analyst

Property Appraiser of Miami-Dade County

Miami, FL • On-site

$53 - $99/hr

Other

Posted 8 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Desktop Support Analyst

Full Time Technical Stephen P. Clark Government Center, Miami, FL, US

Salary Range: $53,431.67 To $98,605.10 Annually

Overview

The Desktop Support Analyst is a dual administrative and technical support position that is the first point of contact for end-users seeking technical assistance. Employees in this classification function as a liaison to the Information Services (IS) Division and in-house staff, the public, vendors, and governmental offices, to identify and respond to all incoming client needs. The technical work involves responding to or distributing IS service requests and providing office-wide end-user technical support either in-person, over the phone, or through the use of remote desktop tools.

The administrative work includes maintaining an accurate IS asset inventory, aiding with application testing, user feedback, and usernames/passwords, responding to website and IS Support inquiries, and aiding in the procurement process including budgeting, purchase order requests, and receipt of purchased items. A technical supervisor provides direction and supervision.

Required Skills and Qualifications

  • Completion of sixty (60) semester credits including fifteen (15) semester credits in a computer-related field and six (6) months of relevant experience is required, or completion of a vocational or trade school program and six months (6) of relevant experience; or high school diploma or GED and twelve (12) months of relevant experiences is required.
  • Relevant experience as referenced herein includes identifying and responding to issues/requests and delivering excellent client experiences, quickly and efficiently; procurement processing; task/ticket management; asset inventory management; and knowledge of basic technical support procedures for computer hardware and software issues.
  • Preferences: Understanding of Property Appraiser calendar and statutory requirements, technical writing and documentation experience, portfolio demonstrating outstanding analytical and problem-solving abilities, advanced interpersonal and communication skills, and excellent time-management and organizational skills are highly preferred.
  • Relevant work experience can be substituted for the educational requirement on a year-for-year basis.
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