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Desktop Support Analyst Jobs in Florida (NOW HIRING)

Tryfacta

Desktop Support Analyst

Edgewood, FL · On-site

$20.75 - $28/hr

Desktop Support Analyst Location: Orlando, FL 32839 Duration: Long-Term Contract Work Schedule: Monday - Friday | Day Shift | 8:00 AM - 5:00 PM Pay Rate: Competitive Responsibilities for this ...

Scalence L.L.C.

Desktop Support Analyst

Tampa, FL · On-site

$22 - $29.50/hr

They are seeking a Desktop Support Analyst to deliver exceptional customer service, provide comprehensive desktop support, and maintain accurate documentation of technical procedures.

RedStream Technology

Desktop Support Analyst

Tampa, FL

$22 - $29.50/hr

Desktop Support Analyst Tampa, FL On-Site, Contract role Our client's technology department provides IT services and support for all divisions globally. This Group is responsible for ServiceDesk ...

TECO

Sr. Desktop Support Analyst, Progression

Lutz, FL · On-site

$21 - $28/hr

Desktop Support Analyst Progression PERFORMANCE COACH: Lead Desktop Analyst COMPANY: Tampa Electric DEPARTMENT: Technology This position can be hired at any level within the job family progression ...

Revel Staffing

Desktop Support Technician

Miami, FL

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support ... Strong analytical, research, and problem-solving skills * Excellent customer service and ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

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Desktop Support Analyst information

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How much do desktop support analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for desktop support analyst in Florida is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.45 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

How much does a support analyst make in the US?

A Desktop Support Analyst in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with certifications like CompTIA or Microsoft can earn higher salaries. The role often involves troubleshooting hardware and software issues in an office environment.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and familiarity with tools like remote support software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is helpdesk a good entry-level IT job?

A helpdesk role, such as a Desktop Support Analyst, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often involves working with common tools like Windows, Active Directory, and ticketing systems, making it a valuable stepping stone for advancing in IT careers.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the role of a desktop support analyst?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote support tools, and may hold certifications like CompTIA A+ to ensure technical proficiency.
What are the most commonly searched types of Desktop Support Analyst jobs in Florida? The most popular types of Desktop Support Analyst jobs in Florida are:
What are popular job titles related to Desktop Support Analyst jobs in Florida? For Desktop Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Florida look for? The top searched job categories for Desktop Support Analyst jobs in Florida are:
What cities in Florida are hiring for Desktop Support Analyst jobs? Cities in Florida with the most Desktop Support Analyst job openings:
Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Florida as of June 2026, with employment types broken down into 3% Internship, 85% Full Time, 9% Part Time, and 3% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $41,801 per year, or $20.1 per hour.
Desktop Support Analyst

Desktop Support Analyst

Tryfacta

Edgewood, FL • On-site

$20.75 - $28/hr

Other

Posted 6 days ago

Job description

About Us:

Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private & public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has ranked as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services and holds numerous ISO certifications that demonstrate our commitment to continuous improvement.

Job Summary:

Tryfacta is seeking a Desktop Support Analyst for our client in Orlando, FL 32839. This is a long-term temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!

Position Title: Desktop Support Analyst
Location: Orlando, FL 32839
Duration: Long-Term Contract
Work Schedule: Monday – Friday | Day Shift | 8:00 AM – 5:00 PM
Pay Rate: Competitive

Responsibilities for this position include, but are not limited to:
  • Provide Tier 1/Tier 2 desktop support for end users.
  • Troubleshoot Windows 10/11 desktops and laptops.
  • Install, configure, and support hardware, software, and peripheral devices.
  • Support Microsoft Office 365 applications and user accounts.
  • Create, modify, and troubleshoot Active Directory accounts.
  • Resolve printer, scanner, VPN, Wi-Fi, and network connectivity issues.
  • Perform desktop imaging, deployments, and workstation setups.
  • Install software updates, patches, and security fixes.
  • Document incidents and resolutions using the organization''s ticketing system.
  • Escalate complex technical issues when appropriate.
  • Deliver exceptional customer service in a fast-paced enterprise environment.
To be considered for this position, you should have:
  • 3+ years of Desktop Support or IT Support experience.
  • Strong experience supporting Windows 10/11 environments.
  • Hands-on experience with Microsoft Office 365 and Active Directory.
  • Experience troubleshooting desktop, laptop, hardware, software, printer, and network issues.
  • Experience with VPN and Wi-Fi connectivity troubleshooting.
  • Knowledge of TCP/IP, DNS, DHCP, and basic networking.
  • Experience with desktop imaging, deployment, and workstation setup.
  • Excellent communication and customer service skills.
  • Ability to work onsite in Orlando, FL.

Preferred:

  • SCCM or Microsoft Intune experience.
  • Azure/Entra ID experience.
  • ServiceNow, Remedy, or other ITSM ticketing systems.
  • CompTIA A+, Network+, MCP, or similar certifications.
  • Government, healthcare, or large enterprise IT support experience.

Tryfacta is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation

Apply