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Desktop Support Analyst Jobs in Florida (NOW HIRING)

360 IT Professionals

Need Desktop Support Analyst

Orlando, FL · On-site

$21.75 - $29.25/hr

FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team. * The Infrastructure Services Team requires a technical resource to provide dedicated Tier ...

Robert Half

Help Desk/Desktop Support Analyst

Melbourne, FL · On-site

$34.84 - $40.34/hr

We are looking for a Help Desk/Desktop Support Analyst to join a team supporting modern workplace technologies. This contract-to-permanent position is ideal for someone who enjoys resolving advanced ...

New

UF Health

IT Desktop Support Analyst

Gainesville, FL · On-site

Requires documenting support activities, collaborating with IT teams to address complex issues, and performing routine system maintenance to optimize desktop performance. This position is ideal for ...

New

UF Health

IT Desktop Support Analyst

Gainesville, FL · On-site

Requires documenting support activities, collaborating with IT teams to address complex issues, and performing routine system maintenance to optimize desktop performance. This position is ideal for ...

New

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Jacksonville,FL Duration:1+ ...

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Jacksonville,FL Duration:1+ ...

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: jacksonville,fl Duration:1+ ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Provide technical support for desktop hardware and software issues in a ...

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Desktop Support Analyst information

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$8

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$29

How much do desktop support analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for desktop support analyst in Florida is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.45 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is often considered a good entry-level IT position because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and sometimes certifications like CompTIA A+, making it accessible for those starting in IT careers.

What are the most commonly searched types of Desktop Support Analyst jobs in Florida?

The most popular types of Desktop Support Analyst jobs in Florida are:

What are popular job titles related to Desktop Support Analyst jobs in Florida?

For Desktop Support Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Florida look for?

The top searched job categories for Desktop Support Analyst jobs in Florida are:

What cities in Florida are hiring for Desktop Support Analyst jobs?

Cities in Florida with the most Desktop Support Analyst job openings:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,801 per year, or $20.1 per hour.

Desktop Support Analyst

The Computer Merchant, Ltd

Saint Petersburg, FL • On-site

$28 - $34.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Job description

JOB TITLE: Desktop Support Analyst JOB LOCATION: St. Petersburg, FL (hybrid 11 days a month in office) Training for first week will be onsite WAGE RANGE*: $28-34.50/hr. JOB NUMBER: 37469369 REQUIRED EXPERIENCE: Minimum of 4+ Years of Desktop Support in Windows Environment EXPERIENCE AND SKILLS Minimum of a B.S. in Computer Science, MIS or related degree and three (3) years of related experience or an equivalent combination of education, training and experience. Five (5) years of experience in a help desk or other technical support environment highly preferred. Knowledge of the following preferred:Installing, troubleshooting and maintaining computer hardware and software. Windows 7 Operating System Microsoft Office 2010 and 2013 Computer maintenance and virus removal. Computer backup and restoration. Data network and protocols COMPETENCIES Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Analysis: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions. Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently. Applied Learning: Assimilating and applying new job-related information in a timely manner. Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty. Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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