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Senior Desktop Support Analyst Jobs in Florida (NOW HIRING)

MDAEdge

Senior Desktop Support Engineer

Clearwater, FL · On-site

MDAEdge is a company seeking a Senior Desktop Support Engineer to provide technical assistance and support for desktop and laptop systems. The role involves managing ticket queues, coordinating with ...

360 IT Professionals

Need Desktop Support Analyst

Orlando, FL · On-site

$21.75 - $29.25/hr

FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team. * The Infrastructure Services Team requires a technical resource to provide dedicated Tier ...

Robert Half

Help Desk/Desktop Support Analyst

Melbourne, FL · On-site

$34.84 - $40.34/hr

We are looking for a Help Desk/Desktop Support Analyst to join a team supporting modern workplace technologies. This contract-to-permanent position is ideal for someone who enjoys resolving advanced ...

New

UF Health

IT Desktop Support Analyst

Gainesville, FL · On-site

Requires documenting support activities, collaborating with IT teams to address complex issues, and performing routine system maintenance to optimize desktop performance. This position is ideal for ...

New

UF Health

IT Desktop Support Analyst

Gainesville, FL · On-site

Requires documenting support activities, collaborating with IT teams to address complex issues, and performing routine system maintenance to optimize desktop performance. This position is ideal for ...

New

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Jacksonville,FL Duration:1+ ...

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Jacksonville,FL Duration:1+ ...

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: jacksonville,fl Duration:1+ ...

University of Miami

Desktop Support Technician

Coral Gables, FL · On-site

$19.25 - $24.50/hr

The Desktop Support Technician (A) monitors systems and advises senior staff of network application ... Ability to analyze, organize and prioritize work under pressure while meeting deadlines. * Ability ...

Artech Information System LLC

DESKTOP SUPPORT

Tampa, FL · On-site

$19.25 - $24.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Deskside Support Representative Distributed Client Services Job ID: # S2LCCZ Location: Tampa, FL ...

Artech Information System LLC

desktop support

Tampa, FL

$19.25 - $24.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Deskside Support Representative Distributed Client Services Job ID: # S2L5DY Location: TAMPA ,FL ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Coral Springs, FL · On-site

$40K - $47K/yr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Strong analytical, problem-solving, and technical troubleshooting abilities. * Ability to ...

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Senior Desktop Support Analyst information

See Florida salary details

$19.1K

$62.5K

$103.5K

How much do senior desktop support analyst jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior desktop support analyst in Florida is $62,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a senior desktop support analyst?

Senior Desktop Support Analysts are IT professionals responsible for providing advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and ensure that end-users experience minimal downtime. In addition to resolving technical problems, they may also assist in training staff, maintaining IT documentation, and implementing system upgrades. Their expertise helps keep business operations running smoothly by resolving IT-related issues efficiently.

What are the key skills and qualifications needed to thrive as a senior desktop support analyst, and why are they important?

To excel as a Senior Desktop Support Analyst, you need in-depth knowledge of operating systems, hardware troubleshooting, network fundamentals, and typically an associate degree or equivalent experience in IT. Familiarity with ticketing systems, remote support tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong problem-solving abilities, effective communication, and customer service orientation distinguish top performers in this role. These skills ensure prompt resolution of technical issues, minimal downtime, and a positive experience for end users.

What are some common challenges faced by senior desktop support analysts, and how can they be managed effectively?

Senior Desktop Support Analysts often encounter complex technical issues that require quick diagnosis and resolution, especially when supporting executive-level staff or managing high-priority incidents. They may also need to balance multiple support tickets simultaneously while maintaining high customer satisfaction. Effective time management, clear communication, and continuously updating technical knowledge are key strategies for managing these challenges. Collaborating closely with IT teams and documenting solutions also helps streamline recurring issues and supports overall team efficiency.

What is the difference between Senior Desktop Support Analyst vs Desktop Support Technician?

AspectSenior Desktop Support AnalystDesktop Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (entry-level certifications)
Work EnvironmentCorporate IT departments, enterprise environments, help desk teamsHelp desks, small business IT support, on-site troubleshooting
ResponsibilitiesAdvanced troubleshooting, user training, system upgrades, mentorshipBasic hardware/software support, issue resolution, user assistance

The Senior Desktop Support Analyst typically handles more complex issues, provides mentorship, and works in larger enterprise environments. In contrast, the Desktop Support Technician focuses on basic support tasks and troubleshooting. Both roles require similar certifications but differ in scope and experience level.

What are popular job titles related to Senior Desktop Support Analyst jobs in Florida?

For Senior Desktop Support Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support Analyst jobs in Florida look for?

The top searched job categories for Senior Desktop Support Analyst jobs in Florida are:

What cities in Florida are hiring for Senior Desktop Support Analyst jobs?

Cities in Florida with the most Senior Desktop Support Analyst job openings:

Senior Desktop Support Analyst jobs near you
Infographic showing various Senior Desktop Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $62,466 per year, or $30 per hour.

Desktop Support Analyst

The Computer Merchant, Ltd

Saint Petersburg, FL • On-site

$28 - $34.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Job description

JOB TITLE: Desktop Support Analyst JOB LOCATION: St. Petersburg, FL (hybrid 11 days a month in office) Training for first week will be onsite WAGE RANGE*: $28-34.50/hr. JOB NUMBER: 37469369 REQUIRED EXPERIENCE: Minimum of 4+ Years of Desktop Support in Windows Environment EXPERIENCE AND SKILLS Minimum of a B.S. in Computer Science, MIS or related degree and three (3) years of related experience or an equivalent combination of education, training and experience. Five (5) years of experience in a help desk or other technical support environment highly preferred. Knowledge of the following preferred:Installing, troubleshooting and maintaining computer hardware and software. Windows 7 Operating System Microsoft Office 2010 and 2013 Computer maintenance and virus removal. Computer backup and restoration. Data network and protocols COMPETENCIES Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Analysis: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions. Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently. Applied Learning: Assimilating and applying new job-related information in a timely manner. Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty. Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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