Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
$49K - $64K/yr
We are seeking a knowledgeable and customer-focused Desktop Support Technician to join our IT team. ... This position is designated as remote; however, if you reside within a 50-mile radius of one of our ...
$49K - $64K/yr
We are seeking a knowledgeable and customer-focused Desktop Support Technician to join our IT team. ... This position is designated as remote; however, if you reside within a 50-mile radius of one of our ...
Cincinnati, OH · Remote
$23.94 - $31.15/hr
... for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. Advanced Remote Troubleshooting:
Cincinnati, OH · Remote
$23.94 - $31.15/hr
... for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. Advanced Remote Troubleshooting:
Wallingford, CT · On-site +1
$56K - $84K/yr
On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and ... of desktop support experience Additional Requirements * A+ Certification * Must have a proven ...
Wallingford, CT · On-site +1
$56K - $84K/yr
On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and ... of desktop support experience Additional Requirements * A+ Certification * Must have a proven ...
Tech Support Analyst Location - Harlingen, US, Texas, US (onsite with 25-50 percent travel) Please ... and remote with 25-50 percent travel in the RGV market to provide support for daily desktop ...
Tech Support Analyst Location - Harlingen, US, Texas, US (onsite with 25-50 percent travel) Please ... and remote with 25-50 percent travel in the RGV market to provide support for daily desktop ...
Mchenry, IL · On-site +1
$20 - $25.25/hr
POSITION SUMMARY We are looking for a Desktop Support Technician to join our team in McHenry, IL ... The person in this role will support employees across in-office, remote, and global environments ...
Mchenry, IL · On-site +1
$20 - $25.25/hr
POSITION SUMMARY We are looking for a Desktop Support Technician to join our team in McHenry, IL ... The person in this role will support employees across in-office, remote, and global environments ...
Boston, MA · On-site +1
$24 - $28/hr
We're committed to building an inclusive, remote-first culture where every team member can do their best work. The Desktop Support Associate II is the go-to technical resource for ActBlue staff ...
Boston, MA · On-site +1
$24 - $28/hr
We're committed to building an inclusive, remote-first culture where every team member can do their best work. The Desktop Support Associate II is the go-to technical resource for ActBlue staff ...
$21 - $25/hr
Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to ... Able to investigate, analyze and troubleshoot customer issues. * Comfortable making decisions on ...
$21 - $25/hr
Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to ... Able to investigate, analyze and troubleshoot customer issues. * Comfortable making decisions on ...
... desktop systems and applications. * System Administration Assistance * Support user account ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...
... desktop systems and applications. * System Administration Assistance * Support user account ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...
Houston, TX · On-site +1
Conducts research on desktop products in support of PC procurement and development efforts ... remote users. * Supports end-users on various types of software programs to ensure they work ...
Houston, TX · On-site +1
Conducts research on desktop products in support of PC procurement and development efforts ... remote users. * Supports end-users on various types of software programs to ensure they work ...
Indianapolis, IN · Remote
$19.50 - $26.75/hr
The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over ... Remote support using Bomgar Remote Desktop * Support remote connectivity via Cisco VPN client ...
Indianapolis, IN · Remote
$19.50 - $26.75/hr
The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over ... Remote support using Bomgar Remote Desktop * Support remote connectivity via Cisco VPN client ...
Colorado Springs, CO · On-site +1
$61K - $72K/yr
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of ... All remote work must be performed in Colorado. While candidates from out of state will be ...
Colorado Springs, CO · On-site +1
$61K - $72K/yr
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of ... All remote work must be performed in Colorado. While candidates from out of state will be ...
Denver, CO · On-site +1
$61K - $72K/yr
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of ... All remote work must be performed in Colorado. While candidates from out of state will be ...
Denver, CO · On-site +1
$61K - $72K/yr
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of ... All remote work must be performed in Colorado. While candidates from out of state will be ...
Colorado Springs, CO · On-site +1
$61K - $72K/yr
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of ... All remote work must be performed in Colorado. While candidates from out of state will be ...
Colorado Springs, CO · On-site +1
$61K - $72K/yr
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of ... All remote work must be performed in Colorado. While candidates from out of state will be ...
Denver, CO · On-site +1
$61K - $72K/yr
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of ... All remote work must be performed in Colorado. While candidates from out of state will be ...
Denver, CO · On-site +1
$61K - $72K/yr
Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of ... All remote work must be performed in Colorado. While candidates from out of state will be ...
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...
Quick apply
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...
Birmingham, AL · On-site +1
... and remote environments, including support for operational technology (OT) systems critical to ... Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and ...
Birmingham, AL · On-site +1
... and remote environments, including support for operational technology (OT) systems critical to ... Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and ...
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:
New
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:
New
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:
New
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:
New
Iowa, LA · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:
New
Iowa, LA · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:
New
$10.82 - $13.44
0% of jobs
$13.44 - $16.06
1% of jobs
$16.06 - $18.68
4% of jobs
$18.68 - $21.31
13% of jobs
$22.37 is the 25th percentile. Wages below this are outliers.
$21.31 - $23.93
17% of jobs
The median wage is $25.97 / hr.
$23.93 - $26.55
19% of jobs
$26.55 - $29.17
19% of jobs
$29.50 is the 75th percentile. Wages above this are outliers.
$29.17 - $31.80
13% of jobs
$31.80 - $34.42
7% of jobs
$34.42 - $37.04
4% of jobs
$37.04 - $39.66
2% of jobs
$10
$26
$39
A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.
As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.
Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite
Responsibilities
Requirements
#M- #LI- Ref: #851-Rockville-S1
