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Remote Desktop Support Analyst Jobs (NOW HIRING)

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...

Job Title: Desktop Support Specialist Industry: Information Technology / Professional Services ... Partner with remote IT colleagues to resolve issues and support broader organizational initiatives.

... IT/Desktop Support field. Proficient with all Windows operating systems • Must have at least ... remote telework • On-site as needed PHYSICAL/MENTAL DEMANDS • Requires sitting and standing ...

Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to ... Able to investigate, analyze and troubleshoot customer issues. * Comfortable making decisions on ...

... desktop systems and applications. * System Administration Assistance * Support user account ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

Help Desktop Support

$22.50 - $26.25/hr

We are in search of a highly motivated candidate to join our talented Team as Help Desktop Support, providing project coordination and help desk support to volunteers on operation systems.

Responsibilities • Provide remote support to our geographically diverse nationwide clients using ... Cause Analysis (RCA) on more complex client issues for one-time resolution. • Contribute to ...

Showing results 21-40

Remote Desktop Support Analyst information

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How much do remote desktop support analyst jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote desktop support analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

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What are the most commonly searched types of Desktop Support Analyst jobs?

The most popular types of Desktop Support Analyst jobs are:

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For Remote Desktop Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Remote Desktop Support Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

Desktop Support

Merrifield, VA • Remote

System One
Business Consulting Services • 5 - 10K employees

$20.75 - $26.25/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago


Job description

Job Title: Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Technical Knowledge/Skills:

  • Ability to diagnose and resolve hardware and software issues for end users
  • Basic networking knowledge (IP, DNS)
  • Basic cybersecurity knowledge (MFA, phishing)
  • Ticketing system experience (ServiceNow)
Experience:
  • 1-5 years of relevant experience
  • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
  • Experience with troubleshooting issues on Microsoft Windows 11 operating systems
  • Experience with Microsoft M365 productivity software (including, but not limited to: Outlook, OneDrive, and Teams)
Nice to haves:
  • Financial/Banking industry experience
  • CompTIA A+ Certification
  • Microsoft 365 Certified: Fundamentals Certification
  • Experience using ConnectWise Remote Support Software
  • Experience using CyberArk Workforce Password Management Software
  • Experience troubleshooting Citrix VDIs
Interpersonal/Communication:
  • Excellent communication skills
  • Excellent customer service skills
  • Professional presence and maturity
  • Detail-oriented
  • Ability to work well with other team members
  • Comfortable and adaptable in a fast-paced environment
  • Ability to follow and adhere to standard operating procedures

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-2 #LI-CB5 Ref: #851-Rockville-S1


System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US