Help Desk Technician
Dallas, TX · On-site
$19.75 - $26.75/hr
Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ... analysis performed resolution, and other information relevant to resolving the problem.
Help Desk Technician
Dallas, TX · On-site
$19.75 - $26.75/hr
Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ... analysis performed resolution, and other information relevant to resolving the problem.
Help Desk Specialist
San Antonio, TX · On-site
$59K - $106K/yr
Perform incident analysis to determine possible cause and potential fix. * Develop, implement, and ... data, applicable bargaining agreement (if any), or other law.
Help Desk Specialist
San Antonio, TX · On-site
$59K - $106K/yr
Perform incident analysis to determine possible cause and potential fix. * Develop, implement, and ... data, applicable bargaining agreement (if any), or other law.
Help Desk Technician
Plano, TX · On-site
$18.75 - $25.25/hr
Experience working with and skilled in the use of help desk software Other Qualifications ... Basic business and analytical problem solving skills * Basic communication skills * Ability to ...
Posted today
Help Desk Technician
Plano, TX · On-site
$18.75 - $25.25/hr
Experience working with and skilled in the use of help desk software Other Qualifications ... Basic business and analytical problem solving skills * Basic communication skills * Ability to ...
Posted today
Help Desk Specialist
Plano, TX · On-site
Experience working with and skilled in the use of help desk software Other Qualifications ... Basic business and analytical problem solving skills * Basic communication skills * Ability to ...
New
Help Desk Specialist
Plano, TX · On-site
Experience working with and skilled in the use of help desk software Other Qualifications ... Basic business and analytical problem solving skills * Basic communication skills * Ability to ...
New
Help Desk Technician
San Antonio, TX · On-site
$20.75 - $28/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... Flag discrepancies or errors in submitted pricing data to the appropriate business owner before ...
Quick apply
Help Desk Technician
San Antonio, TX · On-site
$20.75 - $28/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... Flag discrepancies or errors in submitted pricing data to the appropriate business owner before ...
Help Desk Technician
$20.75 - $28/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... Flag discrepancies or errors in submitted pricing data to the appropriate business owner before ...
Help Desk Technician
$20.75 - $28/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... Flag discrepancies or errors in submitted pricing data to the appropriate business owner before ...
Help Desk Technician
San Antonio, TX · On-site
$20.75 - $28/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... Flag discrepancies or errors in submitted pricing data to the appropriate business owner before ...
Help Desk Technician
San Antonio, TX · On-site
$20.75 - $28/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... Flag discrepancies or errors in submitted pricing data to the appropriate business owner before ...
Help Desk Technician
Austin, TX · On-site
$19.75 - $26.75/hr
Kforce's client in Austin, TX is seeking a Help Desk Technician with a minimum of 3 years of hands ... and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will ...
Help Desk Technician
Austin, TX · On-site
$19.75 - $26.75/hr
Kforce's client in Austin, TX is seeking a Help Desk Technician with a minimum of 3 years of hands ... and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will ...
Help Desk Technician
Rio Vista, TX · On-site
$18.75 - $25.25/hr
Communicate with programmer/analyst to detect and resolve end-user problems with internally ... Maintain phone log records and use data to identify areas for improvement including training and ...
Help Desk Technician
Rio Vista, TX · On-site
$18.75 - $25.25/hr
Communicate with programmer/analyst to detect and resolve end-user problems with internally ... Maintain phone log records and use data to identify areas for improvement including training and ...
Senior Help Desk Engineer
Austin, TX · On-site
As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide ... Conduct root cause analysis for recurring incidents and identify opportunities to reduce repeat ...
Senior Help Desk Engineer
Austin, TX · On-site
As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide ... Conduct root cause analysis for recurring incidents and identify opportunities to reduce repeat ...
IT Help Desk Analyst
Plano, TX · On-site
They are seeking a diligent and customer-focused IT Help Desk Analyst to join their IT support team, responsible for handling IT support requests, managing hardware and software deployments, and ...
IT Help Desk Analyst
Plano, TX · On-site
They are seeking a diligent and customer-focused IT Help Desk Analyst to join their IT support team, responsible for handling IT support requests, managing hardware and software deployments, and ...
Help Desk Technician
Somerville, TX · On-site
$24.25 - $36.37/hr
Serve as a point of contact for users regarding voice and data communications, PC hardware ... Prior help desk, technical support, network support, systems support, or related IT experience ...
Help Desk Technician
Somerville, TX · On-site
$24.25 - $36.37/hr
Serve as a point of contact for users regarding voice and data communications, PC hardware ... Prior help desk, technical support, network support, systems support, or related IT experience ...
Telecommunications Network Help Desk
San Antonio, TX · On-site
$55 - $85/hr
Telecommunications Network Help Desk - (29)Job Title Telecommunications Network Help Desk Job Type ... Able to research complex problems associated with voice and/or data networks. Diagnoses problem ...
New
Telecommunications Network Help Desk
San Antonio, TX · On-site
$55 - $85/hr
Telecommunications Network Help Desk - (29)Job Title Telecommunications Network Help Desk Job Type ... Able to research complex problems associated with voice and/or data networks. Diagnoses problem ...
New
IT Help Desk Lead
Georgetown, TX · On-site
$70 - $110/hr
The IT Help Desk Lead plays a critical role in ensuring smooth, efficient, and reliable IT operatio ... TSS designs, deploys, equips, and manages data centers and other technology environments for ...
IT Help Desk Lead
Georgetown, TX · On-site
$70 - $110/hr
The IT Help Desk Lead plays a critical role in ensuring smooth, efficient, and reliable IT operatio ... TSS designs, deploys, equips, and manages data centers and other technology environments for ...
Senior Help Desk Technician II
Austin, TX · On-site
$108K - $156K/yr
... analysis, service level reporting, process consultation and application of ITIL best practices ... If you would like more information about how your data is processed, please contact us.
Quick apply
Senior Help Desk Technician II
Austin, TX · On-site
$108K - $156K/yr
... analysis, service level reporting, process consultation and application of ITIL best practices ... If you would like more information about how your data is processed, please contact us.
Senior Help Desk Technician II
Dallas, TX · On-site
$108K - $156K/yr
... analysis, service level reporting, process consultation and application of ITIL best practices ... If you would like more information about how your data is processed, please contact us. apply for ...
Senior Help Desk Technician II
Dallas, TX · On-site
$108K - $156K/yr
... analysis, service level reporting, process consultation and application of ITIL best practices ... If you would like more information about how your data is processed, please contact us. apply for ...
Sr. Help Desk Technician
Austin, TX · On-site
$19.75 - $26.75/hr
Analyze recurring issues and recommend long-term improvements to reduce support volume and increase ... Minimum of 4 years in IT support, help desk, or desktop support roles. * Experience supporting both ...
Sr. Help Desk Technician
Austin, TX · On-site
$19.75 - $26.75/hr
Analyze recurring issues and recommend long-term improvements to reduce support volume and increase ... Minimum of 4 years in IT support, help desk, or desktop support roles. * Experience supporting both ...
Senior Help Desk Technician II
Dallas, TX · On-site
$108K - $156K/yr
... analysis, service level reporting, process consultation and application of ITIL best practices ... If you would like more information about how your data is processed, please contact us.
Quick apply
Senior Help Desk Technician II
Dallas, TX · On-site
$108K - $156K/yr
... analysis, service level reporting, process consultation and application of ITIL best practices ... If you would like more information about how your data is processed, please contact us.
Senior Help Desk Technician II
Austin, TX · On-site
$108K - $156K/yr
... analysis, service level reporting, process consultation and application of ITIL best practices ... If you would like more information about how your data is processed, please contact us. apply for ...
Senior Help Desk Technician II
Austin, TX · On-site
$108K - $156K/yr
... analysis, service level reporting, process consultation and application of ITIL best practices ... If you would like more information about how your data is processed, please contact us. apply for ...
Help Desk Technician - Houston, Texas
$19 - $25.75/hr
Manage Help Desk tickets in a timely manner. * Perform troubleshooting using different diagnostic ... Install modified and updated software, supervise and analyze data for integrity, and support data ...
Help Desk Technician - Houston, Texas
$19 - $25.75/hr
Manage Help Desk tickets in a timely manner. * Perform troubleshooting using different diagnostic ... Install modified and updated software, supervise and analyze data for integrity, and support data ...
Help Desk Data Analyst information
What does a Help Desk Data Analyst do?
A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.
How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?
A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.
What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?
To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.
What are popular job titles related to Help Desk Data Analyst jobs in Texas?
For Help Desk Data Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Help Desk Data Analyst jobs in Texas look for?
The top searched job categories for Help Desk Data Analyst jobs in Texas are:
What cities in Texas are hiring for Help Desk Data Analyst jobs?
Cities in Texas with the most Help Desk Data Analyst job openings:
$19.75 - $26.75/hr
Contractor
Re-posted 11 days ago
Job description
Company Description
Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients.
In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia.
Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community.
Job Description
Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in Dallas, TX.
Description:
This exciting opportunity will assist in building and being part of a Global IT Service Desk for client.
Core job responsibilities include:
• Providing responsive technical phone support for application, hardware, OS, network, and telecom issues.
• Creating and maintaining accurate trouble tickets which entail recording problem/symptom, analysis performed resolution, and other information relevant to resolving the problem.
Qualifications
Experience:
• Minimum 1 year Service Desk experience
• Proficiencies: Operating Systems: Windows XP Windows 7 Mac MS Office 2007 MS Office 2010
• Knowledge of Office 2013
• Mobile Devices including IPhone, Android, Blackberry and Windows Mobile VPN/Home Routers Active Directory Service Desk Ticketing Systems
NO THIRD PARTY CANDIDATES PERMITTED!
Additional Information
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify® Employer.
Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients.
In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia.
Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community.
Job Description
Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in Dallas, TX.
Description:
This exciting opportunity will assist in building and being part of a Global IT Service Desk for client.
Core job responsibilities include:
• Providing responsive technical phone support for application, hardware, OS, network, and telecom issues.
• Creating and maintaining accurate trouble tickets which entail recording problem/symptom, analysis performed resolution, and other information relevant to resolving the problem.
Qualifications
Experience:
• Minimum 1 year Service Desk experience
• Proficiencies: Operating Systems: Windows XP Windows 7 Mac MS Office 2007 MS Office 2010
• Knowledge of Office 2013
• Mobile Devices including IPhone, Android, Blackberry and Windows Mobile VPN/Home Routers Active Directory Service Desk Ticketing Systems
NO THIRD PARTY CANDIDATES PERMITTED!
Additional Information
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify® Employer.