Lexington, KY · On-site
$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
Lexington, KY · On-site
$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
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$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
$19.75 - $27/hr
Help Desk Analyst Company: American Commercial Barge Line Location: ACBL HQ - Jeffersonville, IN Job Type: Full-Time; Salary Ready to launch your IT career with a company that keeps America ...
$19.75 - $27/hr
Help Desk Analyst Company: American Commercial Barge Line Location: ACBL HQ - Jeffersonville, IN Job Type: Full-Time; Salary Ready to launch your IT career with a company that keeps America ...
Bowling Green, KY · On-site
$25 - $31/hr
... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... Bowling Green, KY Pay: up to $31/hr Hours: 8-5pm On-site What you will do as the Help Desk Analyst
Bowling Green, KY · On-site
$25 - $31/hr
... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... Bowling Green, KY Pay: up to $31/hr Hours: 8-5pm On-site What you will do as the Help Desk Analyst
$25 - $31/wk
... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... Bowling Green, KY Pay: up to $31/hr Hours: 8-5pm On-site What you will do as the Help Desk Analyst
$25 - $31/wk
... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... Bowling Green, KY Pay: up to $31/hr Hours: 8-5pm On-site What you will do as the Help Desk Analyst
... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... Bowling Green, KY Pay: up to $31/hr Hours: 8-5pm On-site What you will do as the Help Desk Analyst
... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... Bowling Green, KY Pay: up to $31/hr Hours: 8-5pm On-site What you will do as the Help Desk Analyst
Lexington, KY · On-site
$40K - $50K/yr
We are looking for a Help Desk Technician to perform a variety of technical problem analysis for systems and applications provided to technology users by the Information Technology (IT) department ...
Lexington, KY · On-site
$40K - $50K/yr
We are looking for a Help Desk Technician to perform a variety of technical problem analysis for systems and applications provided to technology users by the Information Technology (IT) department ...
Louisville, KY · On-site
$19.75 - $27/hr
Help Desk Support/Payroll Support Location: Louisville, KY Duration: 12 months * Provides ... Reviews employee payroll information and process data for paychecks * Reviews and reconciles the ...
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Louisville, KY · On-site
$19.75 - $27/hr
Help Desk Support/Payroll Support Location: Louisville, KY Duration: 12 months * Provides ... Reviews employee payroll information and process data for paychecks * Reviews and reconciles the ...
Nicholasville, KY · On-site
$17.75 - $23.75/hr
As a Help Desk Technician, you will be the first point of contact for all technical issues, and ... Analytical and critical thinking skills to assess and resolve technical challenges efficiently.
Nicholasville, KY · On-site
$17.75 - $23.75/hr
As a Help Desk Technician, you will be the first point of contact for all technical issues, and ... Analytical and critical thinking skills to assess and resolve technical challenges efficiently.
KY · On-site
$17.25 - $23.25/hr
Remove old equipment and perform data migration to new machines. * Conduct follow-up with users as ... Must have excellent analytical and diagnostic skills Excellent communication and interpersonal ...
KY · On-site
$17.25 - $23.25/hr
Remove old equipment and perform data migration to new machines. * Conduct follow-up with users as ... Must have excellent analytical and diagnostic skills Excellent communication and interpersonal ...
Rush, KY · On-site
$17.25 - $23.25/hr
Remove old equipment and perform data migration to new machines. * Conduct follow-up with users as ... Must have excellent analytical and diagnostic skills Excellent communication and interpersonal ...
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Rush, KY · On-site
$17.25 - $23.25/hr
Remove old equipment and perform data migration to new machines. * Conduct follow-up with users as ... Must have excellent analytical and diagnostic skills Excellent communication and interpersonal ...
Frankfort, KY · On-site
$60K - $75K/yr
This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...
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Frankfort, KY · On-site
$60K - $75K/yr
This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...
$26.26 - $48.32/hr
Work Interactions The Data Analyst will work with and assist the Clinical Research Coordinator ... Partners with clinical staff to help with the data requirements of research functions * Creates and ...
$26.26 - $48.32/hr
Work Interactions The Data Analyst will work with and assist the Clinical Research Coordinator ... Partners with clinical staff to help with the data requirements of research functions * Creates and ...
Frankfort, KY · On-site
$4.5K/mo
... to help Kentuckians gain skills, findwork, and maintain economic stability. It partners with ... The Department is seeking to fill a Data Analyst to oversee system upgrades, smoke and regression ...
Frankfort, KY · On-site
$4.5K/mo
... to help Kentuckians gain skills, findwork, and maintain economic stability. It partners with ... The Department is seeking to fill a Data Analyst to oversee system upgrades, smoke and regression ...
$69K - $87K/yr
As a Senior Business Data Analyst, you will serve as a senior analytics partner and business intelligence subject matter expert, helping offices across the institution transform complex data into ...
$69K - $87K/yr
As a Senior Business Data Analyst, you will serve as a senior analytics partner and business intelligence subject matter expert, helping offices across the institution transform complex data into ...
As an IT Help Desk Tier 2 DevOps Analyst, you'll play a critical role in keeping restaurant technology running smoothly across thousands of locations. You'll serve as an escalation expert for complex ...
As an IT Help Desk Tier 2 DevOps Analyst, you'll play a critical role in keeping restaurant technology running smoothly across thousands of locations. You'll serve as an escalation expert for complex ...
Louisville, KY · On-site
We are offering online training on Data Analyst. . Provide OPT Stem Ext.: Guidance and support for ... Help with OPT Employment letter: Help with drafting and obtaining OPT employment letters that meet ...
Louisville, KY · On-site
We are offering online training on Data Analyst. . Provide OPT Stem Ext.: Guidance and support for ... Help with OPT Employment letter: Help with drafting and obtaining OPT employment letters that meet ...
Louisville, KY · On-site
... on Data Analyst. . Provide OPT Stem Ext.: Guidance and support for applying for the 24-month OPT ... Help with drafting and obtaining OPT employment letters that meet USCIS requirements. • We ...
Louisville, KY · On-site
... on Data Analyst. . Provide OPT Stem Ext.: Guidance and support for applying for the 24-month OPT ... Help with drafting and obtaining OPT employment letters that meet USCIS requirements. • We ...
Paducah, KY · On-site
$20 - $27.50/hr
Job Summary The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely ...
Paducah, KY · On-site
$20 - $27.50/hr
Job Summary The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely ...
Paducah, KY · On-site
$20 - $27.50/hr
Job Summary The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely ...
Paducah, KY · On-site
$20 - $27.50/hr
Job Summary The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely ...
4.6
Based on 91 frontline employees who took The Breakroom Quiz
86th of 106 rated fast food restaurants
JOB SUMMARY AND SCOPE:
Perform a variety of technical problem analysis for systems and applications provided to technology users by the Information Technology (IT) department ensuring prompt and efficient resolution. Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance.
PRIMARY DUTIES AND RESPONSIBILITIES:
· Provide support and resolve technical issues to end users.
· Log and track requests for assistance utilizing approved call-tracking software.
· Maintain lines of communication with technology users and technical staff to communicate the status of problem resolution.
· Triage and escalate level 2, 3, and emergency calls to appropriate technical staff or outside vendor as necessary.
· Participate in the preparation of procedure manuals and documentation for end-user and help desk reference.
· Track user problem trends and make recommendations for pro-active solutions and improvements to the Help Desk Supervisor.
· Assists in training new help desk personnel by providing backup coverage.
· Prioritize workload based on the severity of issue and customer need.
· Write clear and effective correspondence to technology users as necessary.
· Performs a variety of complicated tasks and performs other duties as assigned.
· Installation and repair of network cabling in restaurants
· Installation/Replacement of computer equipment in restaurants
RECOMMENDED JOB QUALIFICATIONS:
· Strong verbal and written communication skills, with the ability to communicate effectively with personnel at all levels in the organization employing a high degree of tact and diplomacy to promote a positive image of the department.
· Customer service skills including telephone responsiveness, intermediate typing and technical troubleshooting skills.
· Possess self-initiative, positive attitude, and ability to work well within a team environment.
· Possess prior experience, training and the ability to apply problem solving skills to resolve technical issues.
· Previous working knowledge in the establishing and accomplishing of departmental/professional goals.
· Working knowledge of PC hardware and software.
· Ability to work flexible shifts, including nights, holidays, and weekends
· Ability to multi-task and prioritize all technical issues that arise.
· Associate degree in an IT related field such as computer information systems.
· Previous work experience in the restaurant industry preferred, but not required.
External Candidates: Previous experience in the field or in a related area plus a degree in an IT related field required. Professional certifications a plus, but not required.
MISCELLANEOUS:
• Most possess and maintain a valid driver’s license.
• This position will require travel (sometimes overnight) for break/fix and new installations. Must have reliable transportation.
• Must successfully clear the background (including MVR) and reference checking process.
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Fazoli's is a renowned restaurant chain headquartered in Lexington, KY, US. It operates mainly in the fast-casual dining industry, offering quality, affordable Italian-American cuisine. Fazoli's menu aims to satisfy a diverse array of tastes, featuring pasta, submarine sandwiches, salads, pizza, and desserts, among other items. Founded in 1988 by Jerrico, Inc., the same company known for Long John Silver's restaurants, Fazoli's initially aimed at serving quality Italian meals quick and fresh, a vision it continues to embody today.
Food and beverage stores
1,001 - 5,000 Employees
Lexington, KY, US
1988
