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Help Desk Data Analyst Jobs in Kentucky (NOW HIRING)

Data Governance- Manager

Louisville, KY · On-site

$99K - $232K/yr

They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical ...

Epic Analyst-REMOTE

Bowling Green, KY · Remote

$78K - $164K/yr

Req ID: 381910 NTT DATA Services strives to hire exceptional, innovative, and passionate ... Analysis Senior Specialist to join our Clinical Service Desk team. This position will have the ...

TMS Clerk

Fort Knox, KY · On-site

$30.51/hr

Maintain accurate user and service databases, ensuring up-to-date point-of-contact and location data. * Interface with telecom vendors, help desk staff, and end users to resolve service-related ...

Epic Analyst-REMOTE

Bowling Green, KY · On-site +1

$78K - $164K/yr

Req ID: 381910 NTT DATA Services strives to hire exceptional, innovative, and passionate ... Analysis Senior Specialist to join our Clinical Service Desk team. This position will have the ...

Epic Analyst-REMOTE

Bowling Green, KY · Remote

$78K - $164K/yr

Req ID: 381910 NTT DATA Services strives to hire exceptional, innovative, and passionate ... Analysis Senior Specialist to join our Clinical Service Desk team. This position will have the ...

... data center and serves as the primary contact for network issue reports and the service desk ... You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex ...

Helpdesk Tech

Louisville, KY · On-site

$19.25 - $26/hr

Respond to IT service requests to our contact center via email, chat and/or customer-facing portal. * Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue ...

... Analyst, you'll support the delivery of data protection, data governance, and privacy solutions for Avanade clients. You'll work under the guidance of senior team members to help design, implement ...

Showing results 41-60

Help Desk Data Analyst information

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

What are popular job titles related to Help Desk Data Analyst jobs in Kentucky?

For Help Desk Data Analyst jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Help Desk Data Analyst jobs in Kentucky look for?

The top searched job categories for Help Desk Data Analyst jobs in Kentucky are:

What cities in Kentucky are hiring for Help Desk Data Analyst jobs?

Cities in Kentucky with the most Help Desk Data Analyst job openings:

Infographic showing various Help Desk Data Analyst job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

SAP Data Conversion, Transformation Analyst

Deloitte

Louisville, KY • On-site

Full-time

Posted 14 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

46th of 152 rated financial services


Job description

Talent transformation today demands a blend of business process knowledge, analytical rigor, and technology-enabled problem solving. As an Analyst, Functional Transformation, you will support teams that help clients improve operations, enable large-scale transformation programs, and enhance the effectiveness of core business functions. This role offers the opportunity to contribute to requirements gathering, process analysis, testing, stakeholder coordination, and implementation support across transformation initiatives.

Recruiting for this role ends on 10/31/2026.

Work You'll Do:

As an Analyst, Functional Transformation on the Functional Transformation team, you will be responsible for...

  • Support business and functional transformation projects by gathering requirements, documenting current and future state processes, and maintaining project deliverables
  • Analyze business processes, identify gaps, and assist in developing recommendations to improve efficiency, controls, and user experience
  • Participate in testing activities, including test script development, execution, defect tracking, and validation of system or process changes
  • Prepare status updates, meeting materials, process documentation, and stakeholder communications for project teams and client discussions
  • Collaborate with cross-functional teams to support implementation activities, issue resolution, and adoption of transformation initiatives

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The Team

The Functional Transformation team works with organizations to improve how work gets done across business functions through process redesign, technology enablement, and implementation support. Team members collaborate across strategy, operations, and technology to help clients address complex business challenges and deliver practical, scalable solutions. This role may support initiatives involving enterprise platforms, process optimization, and change adoption across a range of client environments.

Qualifications

Required:

  • Bachelor's degree
  • Must be able to obtain and maintain the required Secret cle-arance for this role
  • 1+ year of experience supporting business process improvement, technology implementation, or transformation initiatives
  • 6+ months of experience with SAP
  • Experience documenting business requirements, process flows, test scripts, or other project deliverables
  • Experience using Microsoft Excel, PowerPoint, and Word in a business environment
  • Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Experience with SAP S/4HANA
  • Experience supporting user acceptance testing, defect tracking, or deployment activities
  • Experience with process mapping or requirements documentation tools
  • Experience working on cross-functional project teams
  • Experience in consulting, professional services, or client-facing project environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $64,700 to $127,600.

Qualifications:

Talent transformation today demands a blend of business process knowledge, analytical rigor, and technology-enabled problem solving. As an Analyst, Functional Transformation, you will support teams that help clients improve operations, enable large-scale transformation programs, and enhance the effectiveness of core business functions. This role offers the opportunity to contribute to requirements gathering, process analysis, testing, stakeholder coordination, and implementation support across transformation initiatives.

Recruiting for this role ends on 10/31/2026.

Work You'll Do:

As an Analyst, Functional Transformation on the Functional Transformation team, you will be responsible for...

  • Support business and functional transformation projects by gathering requirements, documenting current and future state processes, and maintaining project deliverables
  • Analyze business processes, identify gaps, and assist in developing recommendations to improve efficiency, controls, and user experience
  • Participate in testing activities, including test script development, execution, defect tracking, and validation of system or process changes
  • Prepare status updates, meeting materials, process documentation, and stakeholder communications for project teams and client discussions
  • Collaborate with cross-functional teams to support implementation activities, issue resolution, and adoption of transformation initiatives

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The Team

The Functional Transformation team works with organizations to improve how work gets done across business functions through process redesign, technology enablement, and implementation support. Team members collaborate across strategy, operations, and technology to help clients address complex business challenges and deliver practical, scalable solutions. This role may support initiatives involving enterprise platforms, process optimization, and change adoption across a range of client environments.

Qualifications

Required:

  • Bachelor's degree
  • Must be able to obtain and maintain the required Secret cle-arance for this role
  • 1+ year of experience supporting business process improvement, technology implementation, or transformation initiatives
  • 6+ months of experience with SAP
  • Experience documenting business requirements, process flows, test scripts, or other project deliverables
  • Experience using Microsoft Excel, PowerPoint, and Word in a business environment
  • Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Experience with SAP S/4HANA
  • Experience supporting user acceptance testing, defect tracking, or deployment activities
  • Experience with process mapping or requirements documentation tools
  • Experience working on cross-functional project teams
  • Experience in consulting, professional services, or client-facing project environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $64,700 to $127,600.

Education:Bachelor's DegreeEmployment Type:

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