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Sharepoint Support Analyst Jobs (NOW HIRING)

The Program Support Analyst Level I will serve as a key liaison and project management professional ... Demonstrated advanced-level experience in MS SharePoint for daily data input and site maintenance

The Program Support Analyst Level I will serve as a key liaison and project management professional ... Demonstrated advanced-level experience in MS SharePoint for daily data input and site maintenance

Experience with Microsoft O365 Suite and SharePoint * Familiarity with Active Directory and user support * Knowledge of ITIL or change management practices * Ability to perform root cause analysis ...

The role is primarily 1st and 2nd line support but with the opportunity to assist on some server ... SVN/GIT * SharePoint * Desktop disk imaging (regardless of the solution) * Backup software ...

The role is primarily 1st and 2nd line support but with the opportunity to assist on some server ... SVN/GIT * SharePoint * Desktop disk imaging (regardless of the solution) * Backup software ...

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and ... Familiarity with Microsoft O365 Suite and SharePoint * Strong written and verbal communication ...

Job Title Sharepoint Analyst Summary We are seeking a versatile and experienced Power Platform and ... Provide technical support and training to end-users on using SharePoint features and custom ...

The role is primarily 1st and 2nd line support but with the opportunity to assist on some server ... SVN/GIT * SharePoint * Desktop disk imaging (regardless of the solution) * Backup software ...

The ideal candidate will be proficient in SharePoint, Microsoft Project (including resource ... Provides support to the logistics function preparing logistics documentation to establish the range ...

... Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). * Strong customer service skills ... Supporting associates with the setting up or replacing of new workstations and processing then ...

Desktop Support Analyst

Atlanta, GA

$22 - $29.75/hr

Desktop Support Analyst Vinings,GA Why CRH: Founded in 2012, CRH Healthcare (CRH) owns and operates ... Support Microsoft 365 apps for Business including Teams, SharePoint, OneDrive, and Exchange Online ...

... Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). Strong customer service skills. Basic ... Supporting associates with the setting up or replacing of new workstations and processing then ...

... Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). * Strong customer service skills ... Supporting associates with the setting up or replacing of new workstations and processing then ...

... Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). Strong customer service skills. Basic ... Supporting associates with the setting up or replacing of new workstations and processing then ...

... Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). * Strong customer service skills ... Supporting associates with the setting up or replacing of new workstations and processing then ...

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Sharepoint Support Analyst information

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$14

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$56

How much do sharepoint support analyst jobs pay per hour?

As of May 31, 2026, the average hourly pay for sharepoint support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SharePoint Support Analyst, and why are they important?

To thrive as a SharePoint Support Analyst, you need a solid understanding of SharePoint architecture, site administration, troubleshooting, and a relevant IT degree or equivalent experience. Familiarity with Microsoft 365, PowerShell scripting, and ticketing systems like ServiceNow or Jira is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial for providing user support and collaborating with teams. These skills ensure efficient issue resolution, system reliability, and a positive user experience in managing business collaboration platforms.

What are some common challenges SharePoint Support Analysts face when troubleshooting user issues?

SharePoint Support Analysts often encounter challenges such as resolving complex permission issues, troubleshooting integration problems with third-party applications, and addressing performance slowdowns. Since SharePoint environments can be highly customized, identifying the root cause of a problem sometimes requires deep investigation into custom workflows, scripts, or configurations. Additionally, analysts must balance communicating technical solutions in a user-friendly way while working collaboratively with IT teams, developers, and end-users to ensure seamless platform functionality.

What are SharePoint Support Analysts?

SharePoint Support Analysts are IT professionals who specialize in providing technical support, troubleshooting, and maintenance for Microsoft SharePoint environments. They assist users with issues related to document management, site functionality, access permissions, and integrations within SharePoint. Their role often includes monitoring system performance, implementing updates, and collaborating with other IT teams to ensure the platform runs smoothly. SharePoint Support Analysts also help train users and create documentation to maximize the effectiveness of SharePoint solutions.

What is the difference between Sharepoint Support Analyst vs Sharepoint Administrator?

AspectSharepoint Support AnalystSharepoint Administrator
Primary RoleProvides technical support, troubleshooting, and user assistance for SharePoint issuesManages, configures, and maintains SharePoint environments and sites
CertificationsSharePoint certifications, IT support certificationsSharePoint certifications, IT infrastructure certifications
Work EnvironmentHelpdesk, support teams, end-usersIT departments, system administration teams
ResponsibilitiesIssue resolution, user training, support ticketsSite setup, permissions, system upgrades, architecture

While both roles work with SharePoint, the Sharepoint Support Analyst primarily focuses on user support and troubleshooting, whereas the Sharepoint Administrator handles system management and configuration. The roles often collaborate but differ in scope and responsibilities.

More about Sharepoint Support Analyst jobs
Infographic showing various Sharepoint Support Analyst job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% Full Time, 81% Part Time, 15% Contract, and 1% Nights. Highlights an 60% Physical, and 40% Hybrid job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Program Support Analyst I

kgs

Washington, DC

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Kadiak, LLC, a Koniag Government Services company, is seeking a Program Support Analyst I with a Secret Security clearance to support KAD and our government customer at Washington, DC. This position is for a Future New Business Opportunity.   

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

 

Kadiak, LLC, a Koniag Government Services company, is seeking a highly qualified Program Support Analyst I. This role provides critical project and management analysis support to the Client. The ideal candidate will be a seasoned professional with extensive experience supporting executive-level personnel in a government environment, demonstrating exceptional organizational skills and the ability to manage multiple high-priority projects simultaneously.

The Program Support Analyst Level I will serve as a key liaison and project management professional supporting the PPT Executive Office under the direct guidance of the onsite Government management team. This position requires exceptional communication skills, attention to detail, and the ability to operate effectively in a fast-paced, high-level government headquarters environment.

 Principal responsibilities will include but are not limited to:

  • Prepare complex written communications, specialized documents, and executive correspondence using Microsoft Office Suite (Word, PowerPoint, Publisher, Excel) and SharePoint
  • Manage "elite" projects and special taskers assigned by Government leadership with high accuracy and attention to detail
  • Provide formal management briefings, findings, and recommendations to executive-level personnel
  • Prepare detailed project reporting and monthly status updates for senior leadership review
  • Coordinate large volumes of incoming information for the PPT Executive Office, ensuring all memoranda, briefing papers, and taskers meet strict Department formats and deadlines
  • Maintain complex calendars and appointments for the PPT Deputy Assistant Secretary and Managing Directors
  • Track and monitor the status of all internal and external correspondence; review incoming documents and disseminate information to relevant stakeholders
  • Inform personnel of upcoming deadlines and ensure all documentation adheres to specific Department procedures and internal control standards
  • Provide flexible administrative support including escorting visitors, managing high-level calls, and supporting representational events or conferences
  • Maintain constant awareness of security protocols, including protection of Personally Identifiable Information (PII) and safeguarding sensitive data
  • Strictly adhere to the Passport Internal Controls Guide and Standards of Conduct

Education and Experience Requirements

Required:

  • Bachelor's Degree from an accredited institution
  • Minimum of six (6) years of experience as a Management Consultant, Project Manager, or Business Analyst in a professional office environment
  • At least four (4) years of experience providing direct support to executive-level personnel
  • Minimum of five (5) years of experience utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Publisher)
  • Demonstrated advanced-level experience in MS SharePoint for daily data input and site maintenance
  • Active SECRET security clearance
  • U.S. Citizenship

 

Required Skills and Competencies

  • Exceptional written and oral communication skills with the ability to communicate effectively and confidently with high-level Government executives
  • Superior organizational skills and ability to prioritize and organize multiple simultaneous workflow duties
  • Strong professional work ethics and attention to detail
  • Proven ability to manage complex projects and "taskers" at a Headquarters (HQ) level
  • Advanced proficiency in Microsoft Office Suite and SharePoint
  • Ability to prepare formal management briefings, findings, and recommendations
  • Strong understanding of government documentation formats, procedures, and internal control standards
  • Ability to work independently while taking directions from senior government leadership
  • Demonstrated ability to maintain confidentiality and handle sensitive information appropriately
  • Strong calendar management and scheduling skills
  • Ability to meet strict deadlines while maintaining high quality standards
  • Physical ability to lift and transport materials up to 45 lbs.

Desired Skills and Competencies

  • Previous experience working within the Department of State or Bureau of Consular Affairs
  • Experience supporting government executive offices at the headquarters level
  • Familiarity with passport operations and consular affairs
  • Knowledge of federal government correspondence and tasker management systems
  • Experience coordinating high-level meetings, conferences, or representational events
  • Project Management Professional (PMP) certification or similar project management credentials
  • Experience with government security protocols and handling Personally Identifiable Information (PII)
  • Demonstrated ability to anticipate executive needs and proactively address potential issues

Clearance Requirement:

  • Secret clearance

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352