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Mortgage Support Analyst Jobs (NOW HIRING)

East West Bank

Mortgage Support Specialist

El Monte, CA · On-site

$20/hr

The Mortgage Support Officer will be supporting Loan Processing and Underwriting teams by reviewing ... Solid analytical and problem solving skills preferred * Professional working proficiency in ...

East West Bank

Mortgage Support Manager

El Monte, CA · On-site

$90K/yr

Overview The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators ... Demonstrated ability to analyze and resolve complex issues within a regulated environment

East West Bank

Mortgage Support Manager

El Monte, CA · On-site

$90K - $130K/yr

The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs ... Demonstrated ability to analyze and resolve complex issues within a regulated environment

Heartland Bank and Trust Company

$22.50 - $25.85/hr

Min: $19.15, Mid: $22.50, Max: $25.85 A Brief Overview The Mortgage Support Associate audits loans ... risk analysis. * Audit loans for trailing documents which involves tracking and obtaining ...

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Mortgage Support Analyst information

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$16

$36

$63

How much do mortgage support analyst jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for mortgage support analyst in the United States is $36.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $53.85 per hour, depending on experience, location, and employer.

How does a Mortgage Support Analyst typically collaborate with loan officers and underwriters during the mortgage process?

As a Mortgage Support Analyst, you will work closely with loan officers and underwriters to ensure that all documentation is accurate, complete, and submitted in a timely manner. Your role involves verifying borrower information, resolving discrepancies, and facilitating communication between departments to prevent delays in loan processing. This collaborative environment requires strong organizational skills and attention to detail, as well as the ability to coordinate efficiently with multiple stakeholders to keep the mortgage pipeline moving smoothly.

Can a 70 year old woman get a 30 year mortgage?

A Mortgage Support Analyst would note that eligibility for a 30-year mortgage depends on the applicant's age, income, credit history, and lender policies. Many lenders have maximum age limits for loan maturity, often around 75 to 80 years old, which may restrict a 70-year-old woman from qualifying for a full 30-year term. However, some lenders offer shorter terms or retirement income-based options, so individual circumstances and lender criteria are key factors.

What does a Mortgage Support Analyst do?

A Mortgage Support Analyst assists in the processing, review, and management of mortgage loan applications and related documentation. They work closely with loan officers, underwriters, and customers to ensure all paperwork is accurate and complete, and that the mortgage process moves efficiently. Their responsibilities often include data entry, document verification, compliance checks, and responding to inquiries from clients or team members. By providing this support, they help ensure timely loan approvals and a smooth experience for borrowers.

What is the difference between Mortgage Support Analyst vs Mortgage Underwriter?

AspectMortgage Support AnalystMortgage Underwriter
CredentialsTypically requires a high school diploma or equivalent; certifications like MLO or mortgage licensing may be preferredRequires mortgage licensing, certifications such as the CE or MLO license, and often a degree in finance or related field
Work EnvironmentOffice setting, supporting loan processing teams, customer service, and administrative tasksOffice environment, analyzing loan applications, assessing risk, and making approval decisions
Employer & Industry UsageUsed by banks, mortgage lenders, and financial institutions to support loan processingEmployed by lenders and banks to evaluate and approve mortgage applications

The Mortgage Support Analyst primarily assists with loan processing and customer support, while the Mortgage Underwriter evaluates loan applications to determine approval. Both roles are essential in the mortgage industry but focus on different stages of the lending process.

What is the highest paying job in the mortgage industry?

In the mortgage industry, senior roles such as Mortgage Underwriting Managers, Mortgage Operations Directors, or Mortgage Vice Presidents tend to have the highest salaries. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee large teams or complex processes within mortgage companies.

What does a mortgage analyst do?

A mortgage support analyst reviews and verifies mortgage applications, assesses borrower financial information, and ensures compliance with lending policies. They often use specialized software to analyze data, prepare reports, and support loan processing teams to facilitate accurate and timely mortgage approvals.

What are the key skills and qualifications needed to thrive as a Mortgage Support Analyst, and why are they important?

To thrive as a Mortgage Support Analyst, you need a solid understanding of mortgage products, loan processing, and financial documentation, typically supported by experience in banking or finance. Familiarity with loan origination systems (LOS), mortgage servicing software, and compliance tools is essential. Attention to detail, strong analytical skills, and effective communication help you resolve issues and collaborate with customers and teams. These skills and qualifications ensure accurate loan processing, regulatory compliance, and excellent client service in a fast-paced financial environment.

How much does a mortgage broker make on a $500,000 mortgage?

Mortgage Support Analysts typically do not earn commissions on mortgage amounts; instead, mortgage brokers may earn a commission or fee based on the loan amount, often around 0.5% to 1%, which on a $500,000 mortgage could be $2,500 to $5,000. The actual earnings depend on the broker's commission structure, experience, and the lender's policies. Compensation can also include fees or salary if working as an employee rather than an independent broker.
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What job categories do people searching Mortgage Support Analyst jobs look for? The top searched job categories for Mortgage Support Analyst jobs are:
Mortgage Support Analyst jobs near you
Infographic showing various Mortgage Support Analyst job openings in the United States as of June 2026, with employment types broken down into 50% As Needed, and 50% Full Time. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $75,267 per year, or $36.2 per hour.
Mortgage Support Specialist

Mortgage Support Specialist

East West Bank

El Monte, CA • On-site

$20/hr

Full-time

Posted 8 days ago

Job description

Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Overview
East West Bank is currently seeking a Mortgage Support Specialist. The Mortgage Support Officer will be supporting Loan Processing and Underwriting teams by reviewing loan applications received from borrowers for completeness and accuracy, verifying supporting income, asset, and liability documentation. The applicant is expected to demonstrate a sense of urgency, willingness to work cooperatively with others, and be an effective team player whose primary focus is to service customers.
Responsibilities
  • Confirms the borrower's intent to proceed after applicable disclosures are deemed received.
  • Contacts Mortgage Loan Officer and/or borrower to collect additional documents needed for the underwriting initial review.
  • Handles the file cancellation when notified by the borrower.
  • For loans that are subject to Truth in Lending Act (TILA)-Real Estate Settlement Procedures Act (RESPA) Integrated Disclosure rule (TRID), reviews whether the borrower confirmed their intent to proceed with the loan transaction prior to ordering the appraisal.
  • Processes the appraisal payment and update Encompass.
  • Orders appraisal report (including any update) and track the status of the appraisal.
  • Mails or electronically deliver a copy of the Appraisal/AVM report and/or related valuations to the borrower when notified via an email notification triggered after the Appraisal Reviewer clears the appraisal for delivery.
  • May perform other duties as assigned

Qualifications
  • Minimum 2 years of Experience in mortgage field a plus.
  • At least 2 years of computer experience, preferable with automated origination system
  • Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive customer experience
  • Excellent organizational skills (ability to prioritize) preferred
  • Excellent written and verbal communication skills preferred
  • Solid analytical and problem solving skills preferred
  • Professional working proficiency in Mandarin and/or Cantonese is a plus

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation
The base pay range for this position is USD $20.00/Hr. - USD $25.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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