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Mortgage Support Analyst Jobs (NOW HIRING)

East West Bank

Mortgage Support Manager

El Monte, CA

$90K - $130K/yr

The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs ... Demonstrated ability to analyze and resolve complex issues within a regulated environment

East West Bank

Mortgage Support Manager

El Monte, CA · On-site

$90K/yr

Overview The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators ... Demonstrated ability to analyze and resolve complex issues within a regulated environment

Lower LLC

Mortgage Technology Support Analyst II

The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing.

Lower LLC

Mortgage Technology Support Analyst II

The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing.

loanDepot

Application Support Analyst

Irvine, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

loanDepot

Application Support Analyst

Long Beach, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Irvine, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

loanDepot

Application Support Analyst

Mission Viejo, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Irvine, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

loanDepot

Application Support Analyst

Santa Ana, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Irvine, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

loanDepot

Application Support Analyst

Irvine, CA

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

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Mortgage Support Analyst information

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$36

$63

How much do mortgage support analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mortgage support analyst in the United States is $36.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $53.85 per hour, depending on experience, location, and employer.

What does a mortgage support analyst do?

A Mortgage Support Analyst assists in the processing, review, and management of mortgage loan applications and related documentation. They work closely with loan officers, underwriters, and customers to ensure all paperwork is accurate and complete, and that the mortgage process moves efficiently. Their responsibilities often include data entry, document verification, compliance checks, and responding to inquiries from clients or team members. By providing this support, they help ensure timely loan approvals and a smooth experience for borrowers.

What are the key skills and qualifications needed to thrive as a mortgage support analyst?

To thrive as a Mortgage Support Analyst, you need a solid understanding of mortgage products, loan processing, and financial documentation, typically supported by experience in banking or finance. Familiarity with loan origination systems (LOS), mortgage servicing software, and compliance tools is essential. Attention to detail, strong analytical skills, and effective communication help you resolve issues and collaborate with customers and teams. These skills and qualifications ensure accurate loan processing, regulatory compliance, and excellent client service in a fast-paced financial environment.

How does a mortgage support analyst typically collaborate with loan officers and underwriters during the mortgage process?

As a Mortgage Support Analyst, you will work closely with loan officers and underwriters to ensure that all documentation is accurate, complete, and submitted in a timely manner. Your role involves verifying borrower information, resolving discrepancies, and facilitating communication between departments to prevent delays in loan processing. This collaborative environment requires strong organizational skills and attention to detail, as well as the ability to coordinate efficiently with multiple stakeholders to keep the mortgage pipeline moving smoothly.

What is the difference between Mortgage Support Analyst vs Mortgage Underwriter?

AspectMortgage Support AnalystMortgage Underwriter
CredentialsTypically requires a high school diploma or equivalent; certifications like MLO or mortgage licensing may be preferredRequires mortgage licensing, certifications such as the CE or MLO license, and often a degree in finance or related field
Work EnvironmentOffice setting, supporting loan processing teams, customer service, and administrative tasksOffice environment, analyzing loan applications, assessing risk, and making approval decisions
Employer & Industry UsageUsed by banks, mortgage lenders, and financial institutions to support loan processingEmployed by lenders and banks to evaluate and approve mortgage applications

The Mortgage Support Analyst primarily assists with loan processing and customer support, while the Mortgage Underwriter evaluates loan applications to determine approval. Both roles are essential in the mortgage industry but focus on different stages of the lending process.

More about Mortgage Support Analyst jobs

What job categories do people searching Mortgage Support Analyst jobs look for?

The top searched job categories for Mortgage Support Analyst jobs are:

Mortgage Support Analyst jobs near you
Infographic showing various Mortgage Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,267 per year, or $36.2 per hour.

Mortgage Support Manager

East West Bank

El Monte, CA

$90K - $130K/yr

Full-time

Re-posted 27 days ago

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

116th of 171 rated banks

Job description

Since 1973, East West Bank has served as a pathway to success. With multiple locations across the U.S. and China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.
 
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.


The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs) by providing expert guidance on complex loan scenarios and resolving issues that may impede loan progression.

This role also oversees the administration of the Bank’s Mortgage Loan Originator (MLO) licensing and registration program, ensuring full compliance with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act, Nationwide Multistate Licensing System (NMLS) requirements, and applicable federal and state regulations.


  • Serve as a primary escalation point for MLOs, providing solutions to complex loan structuring and processing challenges
  • Troubleshoot and resolve issues that may delay or prevent loan progression
  • Manage end-to-end MLO licensing and registration activities through the Nationwide Multistate Licensing System (NMLS)
  • Coordinate onboarding and offboarding processes related to MLO licensing, sponsorships, and regulatory filings
  • Monitor and maintain active licenses, including renewals, continuing education requirements, and annual attestations
  • Track and interpret regulatory changes impacting SAFE Act and MLO licensing requirements, and communicate updates to stakeholders
  • Partner cross-functionally with compliance, operations, and sales teams to ensure seamless execution
  • Perform other duties as assigned 

  • Bachelor’s degree preferred, or equivalent combination of education and relevant experience
  • Minimum of 3+ years of experience in mortgage licensing, compliance, banking operations, or financial services administration
  • Strong knowledge of SAFE Act requirements, NMLS processes, and mortgage regulatory compliance
  • Experience supporting mortgage sales and/or operations teams, with a strong understanding of workflow coordination and transaction lifecycles
  • Working knowledge of Encompass loan origination system, including navigation, data entry, and pipeline management
  • Demonstrated ability to analyze and resolve complex issues within a regulated environment
  • Exceptional attention to detail, with strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Ability to work independently while effectively collaborating with cross-functional teams

East West Bank is an equal opportunity employer.

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.  


The base pay range for this position is USD $90,000.00/Yr. - USD $130,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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