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Mortgage Support Analyst Jobs (NOW HIRING)

East West Bank

Mortgage Support Manager

El Monte, CA

$90K - $130K/yr

The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs ... Demonstrated ability to analyze and resolve complex issues within a regulated environment

East West Bank

Mortgage Support Specialist

El Monte, CA · On-site

$20/hr

Overview East West Bank is currently seeking a Mortgage Support Specialist. The Mortage Support ... Solid analytical and problem solving skills preferred Applicants must have legal authorization to ...

East West Bank

Mortgage Support Specialist

El Monte, CA · On-site

$20 - $25/hr

East West Bank is currently seeking a Mortgage Support Specialist. The Mortage Support Officer will ... Solid analytical and problem solving skills preferred Applicants must have legal authorization to ...

Lower LLC

Mortgage Technology Support Analyst II

The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing.

Heartland Bank and Trust Company

$22.50 - $25.85/hr

Min: $19.15, Mid: $22.50, Max: $25.85 A Brief Overview The Mortgage Support Associate I audits ... risk analysis. * Audit loans for trailing documents which involves tracking and obtaining ...

Luminate Bank

Software Support Analyst

Minneapolis, MN · On-site +1

Surpassed $4 billion in mortgage originations in 2025 * Ranked among the Top 30 Mortgage Lenders ... The Software Support Analyst provides day-to-day technical support to end users across the ...

Merchants Bancorp

Systems Support Analyst

Carmel, IN · On-site

Job Type Full-time Description The Systems Support Analyst will independently provide tier 1 and ... Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and ...

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Mortgage Support Analyst information

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$16

$36

$63

How much do mortgage support analyst jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for mortgage support analyst in the United States is $36.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $53.85 per hour, depending on experience, location, and employer.

How does a Mortgage Support Analyst typically collaborate with loan officers and underwriters during the mortgage process?

As a Mortgage Support Analyst, you will work closely with loan officers and underwriters to ensure that all documentation is accurate, complete, and submitted in a timely manner. Your role involves verifying borrower information, resolving discrepancies, and facilitating communication between departments to prevent delays in loan processing. This collaborative environment requires strong organizational skills and attention to detail, as well as the ability to coordinate efficiently with multiple stakeholders to keep the mortgage pipeline moving smoothly.

Can a 70 year old woman get a 30 year mortgage?

A Mortgage Support Analyst would note that eligibility for a 30-year mortgage depends on the applicant's age, income, credit history, and lender policies. Many lenders have maximum age limits for loan maturity, often around 75 to 80 years old, which may restrict a 70-year-old woman from qualifying for a full 30-year term. However, some lenders offer shorter terms or retirement income-based options, so individual circumstances and lender criteria are key factors.

What does a Mortgage Support Analyst do?

A Mortgage Support Analyst assists in the processing, review, and management of mortgage loan applications and related documentation. They work closely with loan officers, underwriters, and customers to ensure all paperwork is accurate and complete, and that the mortgage process moves efficiently. Their responsibilities often include data entry, document verification, compliance checks, and responding to inquiries from clients or team members. By providing this support, they help ensure timely loan approvals and a smooth experience for borrowers.

What is the difference between Mortgage Support Analyst vs Mortgage Underwriter?

AspectMortgage Support AnalystMortgage Underwriter
CredentialsTypically requires a high school diploma or equivalent; certifications like MLO or mortgage licensing may be preferredRequires mortgage licensing, certifications such as the CE or MLO license, and often a degree in finance or related field
Work EnvironmentOffice setting, supporting loan processing teams, customer service, and administrative tasksOffice environment, analyzing loan applications, assessing risk, and making approval decisions
Employer & Industry UsageUsed by banks, mortgage lenders, and financial institutions to support loan processingEmployed by lenders and banks to evaluate and approve mortgage applications

The Mortgage Support Analyst primarily assists with loan processing and customer support, while the Mortgage Underwriter evaluates loan applications to determine approval. Both roles are essential in the mortgage industry but focus on different stages of the lending process.

What is the highest paying job in the mortgage industry?

In the mortgage industry, senior roles such as Mortgage Underwriting Managers, Mortgage Operations Directors, or Mortgage Vice Presidents tend to have the highest salaries. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee large teams or complex processes within mortgage companies.

What does a mortgage analyst do?

A mortgage support analyst reviews and verifies mortgage applications, assesses borrower financial information, and ensures compliance with lending policies. They often use specialized software to analyze data, prepare reports, and support loan processing teams to facilitate accurate and timely mortgage approvals.

What are the key skills and qualifications needed to thrive as a Mortgage Support Analyst, and why are they important?

To thrive as a Mortgage Support Analyst, you need a solid understanding of mortgage products, loan processing, and financial documentation, typically supported by experience in banking or finance. Familiarity with loan origination systems (LOS), mortgage servicing software, and compliance tools is essential. Attention to detail, strong analytical skills, and effective communication help you resolve issues and collaborate with customers and teams. These skills and qualifications ensure accurate loan processing, regulatory compliance, and excellent client service in a fast-paced financial environment.

How much does a mortgage broker make on a $500,000 mortgage?

Mortgage Support Analysts typically do not earn commissions on mortgage amounts; instead, mortgage brokers may earn a commission or fee based on the loan amount, often around 0.5% to 1%, which on a $500,000 mortgage could be $2,500 to $5,000. The actual earnings depend on the broker's commission structure, experience, and the lender's policies. Compensation can also include fees or salary if working as an employee rather than an independent broker.
More about Mortgage Support Analyst jobs
What job categories do people searching Mortgage Support Analyst jobs look for? The top searched job categories for Mortgage Support Analyst jobs are:
Mortgage Support Analyst jobs near you
Infographic showing various Mortgage Support Analyst job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 63% Full Time, 4% Part Time, and 30% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $75,267 per year, or $36.2 per hour.

Mortgage Support Manager

East West Bank

El Monte, CA

$90K - $130K/yr

Full-time

Re-posted 6 days ago

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

118th of 170 rated banks

Job description

Since 1973, East West Bank has served as a pathway to success. With multiple locations across the U.S. and China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.
 
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.


The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs) by providing expert guidance on complex loan scenarios and resolving issues that may impede loan progression.

This role also oversees the administration of the Bank’s Mortgage Loan Originator (MLO) licensing and registration program, ensuring full compliance with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act, Nationwide Multistate Licensing System (NMLS) requirements, and applicable federal and state regulations.


  • Serve as a primary escalation point for MLOs, providing solutions to complex loan structuring and processing challenges
  • Troubleshoot and resolve issues that may delay or prevent loan progression
  • Manage end-to-end MLO licensing and registration activities through the Nationwide Multistate Licensing System (NMLS)
  • Coordinate onboarding and offboarding processes related to MLO licensing, sponsorships, and regulatory filings
  • Monitor and maintain active licenses, including renewals, continuing education requirements, and annual attestations
  • Track and interpret regulatory changes impacting SAFE Act and MLO licensing requirements, and communicate updates to stakeholders
  • Partner cross-functionally with compliance, operations, and sales teams to ensure seamless execution
  • Perform other duties as assigned 

  • Bachelor’s degree preferred, or equivalent combination of education and relevant experience
  • Minimum of 3+ years of experience in mortgage licensing, compliance, banking operations, or financial services administration
  • Strong knowledge of SAFE Act requirements, NMLS processes, and mortgage regulatory compliance
  • Experience supporting mortgage sales and/or operations teams, with a strong understanding of workflow coordination and transaction lifecycles
  • Working knowledge of Encompass loan origination system, including navigation, data entry, and pipeline management
  • Demonstrated ability to analyze and resolve complex issues within a regulated environment
  • Exceptional attention to detail, with strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Ability to work independently while effectively collaborating with cross-functional teams

East West Bank is an equal opportunity employer.

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.  


The base pay range for this position is USD $90,000.00/Yr. - USD $130,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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