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Mortgage Support Analyst information

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$36

$63

How much do mortgage support analyst jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for mortgage support analyst in the United States is $36.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $53.85 per hour, depending on experience, location, and employer.

How does a Mortgage Support Analyst typically collaborate with loan officers and underwriters during the mortgage process?

As a Mortgage Support Analyst, you will work closely with loan officers and underwriters to ensure that all documentation is accurate, complete, and submitted in a timely manner. Your role involves verifying borrower information, resolving discrepancies, and facilitating communication between departments to prevent delays in loan processing. This collaborative environment requires strong organizational skills and attention to detail, as well as the ability to coordinate efficiently with multiple stakeholders to keep the mortgage pipeline moving smoothly.

Can a 70 year old woman get a 30 year mortgage?

A Mortgage Support Analyst would note that eligibility for a 30-year mortgage generally depends on the applicant's age, income, credit history, and lender policies. Many lenders have maximum age limits for loan maturity, often around 75 to 80 years old, which could affect a 70-year-old woman's ability to secure a 30-year mortgage. It is advisable to consult with lenders directly to understand specific age requirements and available loan options.

What does a Mortgage Support Analyst do?

A Mortgage Support Analyst assists in the processing, review, and management of mortgage loan applications and related documentation. They work closely with loan officers, underwriters, and customers to ensure all paperwork is accurate and complete, and that the mortgage process moves efficiently. Their responsibilities often include data entry, document verification, compliance checks, and responding to inquiries from clients or team members. By providing this support, they help ensure timely loan approvals and a smooth experience for borrowers.

What is the difference between Mortgage Support Analyst vs Mortgage Underwriter?

AspectMortgage Support AnalystMortgage Underwriter
CredentialsTypically requires a high school diploma or equivalent; certifications like MLO or mortgage licensing may be preferredRequires mortgage licensing, certifications such as the CE or MLO license, and often a degree in finance or related field
Work EnvironmentOffice setting, supporting loan processing teams, customer service, and administrative tasksOffice environment, analyzing loan applications, assessing risk, and making approval decisions
Employer & Industry UsageUsed by banks, mortgage lenders, and financial institutions to support loan processingEmployed by lenders and banks to evaluate and approve mortgage applications

The Mortgage Support Analyst primarily assists with loan processing and customer support, while the Mortgage Underwriter evaluates loan applications to determine approval. Both roles are essential in the mortgage industry but focus on different stages of the lending process.

What salary do you need for a $500,000 mortgage?

A Mortgage Support Analyst, like other mortgage professionals, typically needs a stable income that supports mortgage affordability. Generally, lenders recommend that your monthly housing costs, including mortgage payments, do not exceed 28-30% of your gross monthly income, meaning an annual salary of approximately $150,000 or more may be needed for a $500,000 mortgage, depending on interest rates and loan terms. Skills in financial analysis and understanding of credit are important for this role to assess borrower eligibility effectively.

What does a mortgage analyst do?

A mortgage support analyst reviews and verifies mortgage applications, ensuring all documentation and financial information meet lending criteria. They analyze borrower data, assist with loan processing, and use specialized software to support the approval process, often working closely with underwriters and loan officers.

How much does a mortgage broker make on a $500,000 loan?

Mortgage Support Analysts typically do not directly earn commissions on loans; however, mortgage brokers, who facilitate loan transactions, often earn a commission that ranges from 0.5% to 1% of the loan amount. For a $500,000 loan, this could translate to $2,500 to $5,000 in broker fees, depending on the agreement and lender policies.

What are the key skills and qualifications needed to thrive as a Mortgage Support Analyst, and why are they important?

To thrive as a Mortgage Support Analyst, you need a solid understanding of mortgage products, loan processing, and financial documentation, typically supported by experience in banking or finance. Familiarity with loan origination systems (LOS), mortgage servicing software, and compliance tools is essential. Attention to detail, strong analytical skills, and effective communication help you resolve issues and collaborate with customers and teams. These skills and qualifications ensure accurate loan processing, regulatory compliance, and excellent client service in a fast-paced financial environment.
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What job categories do people searching Mortgage Support Analyst jobs look for? The top searched job categories for Mortgage Support Analyst jobs are:
Mortgage Support Analyst jobs near you
Infographic showing various Mortgage Support Analyst job openings in the United States as of June 2026, with employment types broken down into 11% Full Time, and 89% Part Time. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $75,267 per year, or $36.2 per hour.
Bilingual Mortgage Loan Officer

Bilingual Mortgage Loan Officer

Marine Credit Union

Milwaukee, WI • On-site, Remote

Full-time

Posted 11 days ago

Job description

Bilingual (Spanish Speaking) Work From Home Opportunity
Position Summary:
Provide information on credit union portfolio mortgage products and services to members according to all credit union policies and procedures, and Federal and State rules and regulations. Collate and analyze individual financial information in support of loan decisioning process. Evaluate and recommend loan approvals, denials, and counteroffers based upon individual circumstances and data. Process required forms and related documentation for mortgage loan products. Promote credit union products and services. Partners to approve or deny loan applications based on analysis and company mortgage policies. Works with mortgage support staff to ensure timely response to member inquires and ensure a standard of service excellence.
Duties and Responsibilities:
  • Interview mortgage loan applicants. Assist member in completing loan applications over the phone and/or electronically.
  • Collate, analyze, and evaluate information & documentation in support of loan applications.
  • Evaluate borrower Character, Collateral, Capacity to Repay, and Credit position as a part of loan decisioning process based upon individual circumstances.
  • Calculate debt-to-income ratios, collateral needs, and payment plans on loan applicants.
  • Correspond with members, applicants, and creditors to resolve questions regarding application information.
  • Visit community and business contacts to promote and sell MCU's services and develop lending business successfully.
  • Provide information on portfolio mortgage loan products that best meet the member's individual needs and circumstances.
  • Recommend the structure of loan pricing, terms, and amounts for individual borrowers.
  • Recommend loan approval/denials, counteroffers, and deviations from typical loan structure and pricing.
  • Prepare loan documentation for underwriting and processing, ensuring it is complete and accurate. Manage loan closing process with customers.
  • Consult with members and the public about asset purchase, credit management, budgeting, debt restructuring, and financial planning issues.
  • Notify applicant of loan decision. Inform prospective borrowers of loan commitments.
  • Review regulations as they apply to installment loan security agreements.
  • Assist members with making payment arrangements on loans.
  • Interact with members and the public to solicit loan applications. Network with community contacts to promote mortgage loan business growth.
  • Partners with other staff by passing opportunities to develop additional lending and deposit business to them as opportunities arise and following up on mortgage leads passed from other employees.
  • Work successfully with other departments to ensure proper process, record retention, and information gathering best practices and procedures are followed.
Duties and Responsibilities (continued):
  • Promote other Marine Enterprise products and services.
  • Provide exceptional member service to our members.
  • Abide by all applicable policies, procedures, and regulations.
  • Work proactively to build relationships necessary to meet set goals for the position.
  • Effectively assist members and the public through the loan application and approval process, educating them about loan issues as needed.
  • Effectively prepare loan documentation for processing, ensuring it is complete and accurate.
  • Assist in managing risk through diligence in the information gathering process.
  • Provide timely, service-oriented feedback to applicants regarding the status of their loans.
  • Perform assigned loan prospect and delinquency calls to assist in meeting goals for the position.
  • Have access to transportation on demand to be able to travel to client and vendor appointments out of office as needed.
Knowledge, Skills, and Abilities:
  • Knowledge of the mortgage loan application process and consumer credit.
  • Ability to collate and analyze individual borrower financial information.
  • Evaluation of information, and ability to make recommendations regarding loan pricing, structure, amounts, and terms as appropriate.
  • Ability to recommend loan approvals, denial, and counteroffers based upon analysis of individual facts and circumstances.
  • Ability to build rapport, explaining product features & benefits, and persuasively communicate.
  • Skills in developing business.
  • Sound PC computing skills, including MS-Office and loan application software.
  • Strong problem-solving skills. Ability to build credibility and trust.
  • Previous consumer lending experience at Marine Credit Union preferred.
Education and Experience:
  • High School Diploma. College Degree in Business Administration, Marketing, Sales, or Finance desired.
  • Prior experience gathering data, analyzing customer financial information, and making financial product recommendations.
  • Previous business development/networking experience.
  • Previous Mortgage/Consumer Lending, Banking, or Sales experience desired.
  • Experience building networks of community/industry contacts to support business goals a plus.
  • Experience working in a face-to-face customer service/sales environment.
  • A record of success in meeting set, external business goals.
This position may include frequent driving; a driving record review is required.
This job description is not a complete statement of all duties and responsibilities comprising this position.
Employment Type: Full-Time

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