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Mortgage Support Analyst Jobs (NOW HIRING)

loanDepot

Application Support Analyst

Anaheim, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Newport Beach, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Tustin, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Tustin, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Laguna Beach, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Santa Ana, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Orange, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Mission Viejo, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Irvine, CA

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

loanDepot

Application Support Analyst

Costa Mesa, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Anaheim, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Newport Beach, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Orange, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Costa Mesa, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Laguna Beach, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

loanDepot

Application Support Analyst

Long Beach, CA · On-site

$25.96 - $38.94/hr

This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along ... Log Analytics. * Intermediate ability to query logs using Dynatrace and Kibana tools.

New

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Mortgage Support Analyst information

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$16

$36

$63

How much do mortgage support analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mortgage support analyst in the United States is $36.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $53.85 per hour, depending on experience, location, and employer.

What does a mortgage support analyst do?

A Mortgage Support Analyst assists in the processing, review, and management of mortgage loan applications and related documentation. They work closely with loan officers, underwriters, and customers to ensure all paperwork is accurate and complete, and that the mortgage process moves efficiently. Their responsibilities often include data entry, document verification, compliance checks, and responding to inquiries from clients or team members. By providing this support, they help ensure timely loan approvals and a smooth experience for borrowers.

What are the key skills and qualifications needed to thrive as a mortgage support analyst?

To thrive as a Mortgage Support Analyst, you need a solid understanding of mortgage products, loan processing, and financial documentation, typically supported by experience in banking or finance. Familiarity with loan origination systems (LOS), mortgage servicing software, and compliance tools is essential. Attention to detail, strong analytical skills, and effective communication help you resolve issues and collaborate with customers and teams. These skills and qualifications ensure accurate loan processing, regulatory compliance, and excellent client service in a fast-paced financial environment.

How does a mortgage support analyst typically collaborate with loan officers and underwriters during the mortgage process?

As a Mortgage Support Analyst, you will work closely with loan officers and underwriters to ensure that all documentation is accurate, complete, and submitted in a timely manner. Your role involves verifying borrower information, resolving discrepancies, and facilitating communication between departments to prevent delays in loan processing. This collaborative environment requires strong organizational skills and attention to detail, as well as the ability to coordinate efficiently with multiple stakeholders to keep the mortgage pipeline moving smoothly.

What is the difference between Mortgage Support Analyst vs Mortgage Underwriter?

AspectMortgage Support AnalystMortgage Underwriter
CredentialsTypically requires a high school diploma or equivalent; certifications like MLO or mortgage licensing may be preferredRequires mortgage licensing, certifications such as the CE or MLO license, and often a degree in finance or related field
Work EnvironmentOffice setting, supporting loan processing teams, customer service, and administrative tasksOffice environment, analyzing loan applications, assessing risk, and making approval decisions
Employer & Industry UsageUsed by banks, mortgage lenders, and financial institutions to support loan processingEmployed by lenders and banks to evaluate and approve mortgage applications

The Mortgage Support Analyst primarily assists with loan processing and customer support, while the Mortgage Underwriter evaluates loan applications to determine approval. Both roles are essential in the mortgage industry but focus on different stages of the lending process.

More about Mortgage Support Analyst jobs

What job categories do people searching Mortgage Support Analyst jobs look for?

The top searched job categories for Mortgage Support Analyst jobs are:

Mortgage Support Analyst jobs near you
Infographic showing various Mortgage Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,267 per year, or $36.2 per hour.

Application Support Analyst

loanDepot

Anaheim, CA • On-site

$25.96 - $38.94/hr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

loanDepot rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Position Summary:

The Application Support Analyst will be responsible for the day-to-day support of loanDepot’s critical applications.  This individual will be responsible for supporting Microsoft and Mortgage Servicing apps, along with SharePoint, Dynamics and Power Apps.

Responsibilities:

  • Intermediate skills in advanced Microsoft tool such as Dynamics 365 CRM, Salesforce, MS Power Apps, MS Power Workflow, MS SQL and Azure Log Analytics.  
  • Intermediate ability to query logs using Dynatrace and Kibana tools.  
  • Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.  
  • Effective organizational and time management skills.  
  • Exceptional verbal, written and interpersonal communication skills.  
  • Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.  
  • Ability to organize and prioritize work schedules on a short-term and long-term basis.  
  • Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.  
  • Ability to work with little to no supervision while performing duties.  
  • Ability to participate in the off-hours on-call rotation.  
  • Work with vendor support teams to identify the root cause and resolve issues.  

Requirements:

  • Bachelor’s Degree preferred, or three (3) + years’ experience working in a similar field.  
  • Experience in the Mortgage origination and/or servicing industry preferred.  
  • Experience with SQL (basic read, update & insert scripting), SQL Management Studio (read, update, insert, and delete scripts), and PowerShell ++ required.  
  • Minimum of three (3) + years with the following technologies preferred:  
    • SharePoint on Prem and Cloud experience  
    • Microsoft Office 365 (Visio & Project a plus)  
    • Active Directory – OnPrem and Azure  
    • Ability to read and modify XML’s/JSON  
    • Black Matter Technologies \ ICE LOS (Empower)  
    • Loan Servicing Support Experience  
  • Experience supporting applications developed in Angular, React, MS technologies is preferred.  

Why work for #teamloanDepot:

  • Inclusive, diverse and collaborative culture where people from all backgrounds can thrive.
  • Work with other passionate, purposeful and customer-centric people.
  • Extensive internal growth and professional development opportunities including tuition reimbursement.
  • Comprehensive benefits package including Medical/Dental/Vision.
  • Wellness program to support both mental and physical health.
  • Generous paid time off for both exempt and non-exempt positions.

About loanDepot: 

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. 
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is $25.96-$38.94 per hour and will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Description

loanDepot, America's lender, matches borrowers through technology and high-touch customer care with the credit they need to fuel their lives. As a fast-growing national consumer lender, the loanDepot platform is disrupting finance by dissolving the lines between mortgage and nonmortgage credit.

The company has funded over $100 billion in loans since inception, and is passionate about emerging financial technology and dynamic product delivery supported by excellent customer service to empower consumers.

Headquartered in Southern California, loanDepot employs 5,400+ lending professionals across the country including 1,700+ licensed loan officers who hold 10,000+ licenses. The company operates 180+ local loan locations nationwide. NMLS # 174457

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