***A completed application is required for consideration ofemployment.***
Mortgage Support Specialist
Full-Time
Monday - Friday: 8:00 a.m. - 5:00 p.m.
**On-Site Role**
Role
To provide support to essential areas of the mortgagedepartment and to help provide and execute excellent member service.Responsible for assisting and supporting Mortgage Loan Officers throughout theloan origination and processing phase as well as assisting members post close.Organization, attention to detail, and an ability to meet deadlines in afast-paced environment are crucial for success in this position. To ensureloans follow all applicable mortgage lending regulations and guidelines. Attendanceis an essential function of performing the duties of this job.
Major Duties and Responsibilities
25% Reviews mortgage loan application files to verifyapplication data is complete and assist in obtaining needed information fromthe borrower and third parties; including ordering of appraisals, floodcertificates, payoffs, PMI certificates, title work, loss-payee, etc. Ensuresall entries, calculations, documents and dates entered into the LOS arecompliant under TRID. Ensure loan files are prepared and sent to finalunderwriting in an accurate and timely manner to meet closing date deadlines.
20% Works closely with Mortgage Loan Officers and isresponsible for all assigned files in the processing pipeline. Assist MLO withearly disclosures, gathering, reviewing and uploading of all necessary borrowerdocumentation into the LOS. Answer member questions throughout their loanprocess and assist the MLO in weekly loan updates to borrowers.
20% Completes funding of closed Mortgage loans inaccordance with ACU policy, to include but not limited to scanning packets,distributes proceeds via cashier's check, wire, or internal transfers to GL'sand creditors. Submits investor loans for purchasing prior to lock expirationdate. Clears all purchasing conditions. Follows up and ensures all secondarymarket outstanding trailing documents are delivered.
20% Performs all functions of mortgage servicing, toinclude monitoring taxes, insurance, and PMI on all loans. Conducts yearlyescrow analysis, answers members servicing calls, emails and walk-ins. Performsmonthly, quarterly and yearly tasks as they pertain to mortgage servicing toinclude but not limited to monthly construction billing, late notices, annualPMI letters, mortgage Interest 1098 statements, and LERETA add/deletes andquarterly audits.
15% Back-up and assist the Mortgage Closer withbalances closing disclosures for loan closings in compliance with ACU,investor, and regulatory guidelines and close portfolio loans at ACU.
Must comply with all company policies and procedures,applicable laws and regulations, including but not limited to, the Bank SecrecyAct, the Patriot Act, and the Office of Foreign Assets Control. Performs otherrelated duties as assigned.
ALLEGIANCE CREDIT UNION is an EEO Employer - M/F/Disability/Protected Veteran Status