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Mortgage Support Jobs (NOW HIRING)

East West Bank

Mortgage Support Specialist

El Monte, CA · On-site

$20/hr

The Mortgage Support Officer will be supporting Loan Processing and Underwriting teams by reviewing loan applications received from borrowers for completeness and accuracy, verifying supporting ...

East West Bank

Mortgage Support Manager

El Monte, CA · On-site

$90K/yr

Overview The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs) by providing expert guidance on complex loan scenarios and resolving issues that may impede ...

East West Bank

Mortgage Support Manager

El Monte, CA · On-site

$90K - $130K/yr

The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs) by providing expert guidance on complex loan scenarios and resolving issues that may impede loan ...

Heartland Bank and Trust Company

$22.50 - $25.85/hr

Min: $19.15, Mid: $22.50, Max: $25.85 A Brief Overview The Mortgage Support Associate audits loans to ensure compliance with credit policies and procedures, underwriting practices, and compliance ...

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Mortgage Support information

How much does a loan officer make on a $500,000 loan?

A mortgage support or loan officer typically earns a commission or fee based on the loan amount, often around 0.5% to 1% of the loan. For a $500,000 loan, this could translate to $2,500 to $5,000 in fees or commissions, depending on the lender and compensation structure.

Will MLO be replaced by AI?

Mortgage Loan Officers (MLOs) perform tasks that involve assessing borrower needs, explaining loan options, and guiding clients through the application process, which currently require human judgment and interpersonal skills. While AI tools can assist with data analysis and document processing, they are unlikely to fully replace MLOs in the near future due to the need for personalized service and complex decision-making. MLOs may increasingly use AI to improve efficiency but will continue to play a vital role in client interactions and compliance.

What is a Mortgage Support specialist?

A Mortgage Support specialist is a professional who assists customers and internal teams with the administrative and operational aspects of mortgage processing. They handle tasks such as reviewing documentation, coordinating with underwriters and loan officers, and ensuring all required paperwork is completed for mortgage applications. Their role is crucial to ensuring a smooth and efficient mortgage approval process, addressing client inquiries, and resolving issues related to mortgage accounts. Mortgage Support specialists often work for banks, credit unions, or mortgage lenders.

What are the key skills and qualifications needed to thrive as a Mortgage Support specialist, and why are they important?

To thrive as a Mortgage Support specialist, you need strong knowledge of mortgage processes, attention to detail, and a background in finance or banking, often supported by relevant experience or education. Familiarity with loan origination systems (LOS), customer relationship management (CRM) software, and compliance regulations is typically required. Excellent communication, problem-solving, and organizational skills help you manage client inquiries and support loan processing efficiently. These skills ensure accuracy, compliance, and high-quality customer service in a detail-driven and regulated industry.

What is the difference between Mortgage Support vs Mortgage Underwriter?

AspectMortgage SupportMortgage Underwriter
Required CredentialsTypically high school diploma or equivalent; some roles may prefer mortgage-related certificationsRequires mortgage or banking certifications; often a mortgage loan originator license
Work EnvironmentOffice setting, supporting loan processing teamsOffice setting, assessing loan applications for approval
Employer & Industry UsageUsed by banks, mortgage companies, and lenders to assist in loan processingUsed by lenders and banks to evaluate loan risk and approve mortgages
Common Search & Comparison IntentUnderstanding support roles in mortgage processingEvaluating loan applications and risk assessment

Mortgage Support professionals assist with document collection, data entry, and communication during the mortgage process. Mortgage Underwriters analyze loan applications, assess risk, and decide on approval. While both roles are essential in the mortgage industry, Mortgage Support focuses on administrative tasks, whereas Mortgage Underwriters are responsible for decision-making and risk evaluation.

How to become a mortgage assistant?

To become a mortgage assistant, candidates typically need a high school diploma or equivalent, along with strong organizational and communication skills. Relevant experience in banking, finance, or customer service can be beneficial, and familiarity with mortgage processing software is often preferred. Some employers may require certification or training in mortgage lending procedures.

How much does a mortgage broker make on a $500,000 mortgage?

Mortgage brokers typically earn a commission based on a percentage of the loan amount, often around 0.5% to 1%, which would be $2,500 to $5,000 on a $500,000 mortgage. Their income can vary depending on the broker's commission structure, experience, and the lender's policies. Some brokers also earn additional fees or bonuses for volume or performance.

What are some common challenges faced in a Mortgage Support role, and how can new hires prepare for them?

Mortgage Support professionals often encounter challenges such as managing high volumes of documentation, navigating complex regulatory requirements, and addressing urgent client inquiries. New hires can prepare by familiarizing themselves with mortgage processes, enhancing their attention to detail, and developing strong organizational skills. Adapting quickly to changing priorities and maintaining clear communication with loan officers, underwriters, and clients are also key to success in this collaborative environment.
More about Mortgage Support jobs
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What states have the most Mortgage Support jobs? States with the most job openings for Mortgage Support jobs include:
What job categories do people searching Mortgage Support jobs look for? The top searched job categories for Mortgage Support jobs are:
Mortgage Support jobs near you
Mortgage Support Specialist

Mortgage Support Specialist

Dahl Consulting

Minneapolis, MN

$20 - $23/hr

Full-time

Posted 2 days ago

Job description

Title: Mortgage Support Specialist
Location: Wayzata, MN
Job Type: Contract (1 Month)
Compensation: $20-23/hr
Industry: Banking & Financial Services
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About the Role
A well-established community bank in Wayzata, MN is seeking a Mortgage Support Specialist to join their mortgage operations team. This is a fully on-site, production-focused role ideal for a detail-oriented professional who thrives in a fast-paced, high-volume environment. The position primarily operates behind the scenes, providing essential administrative support that keeps the mortgage process running smoothly from application through post-closing.
Job Description
As a Mortgage Support Specialist, you will provide critical administrative support to the mortgage team through high-volume data entry, document processing, and scanning. You will play a key role in maintaining accurate loan records, supporting loan closing activities, and ensuring the mortgage operations team has the organized documentation needed to serve clients effectively. This is an excellent opportunity for someone who follows procedures well, learns new systems quickly, and takes pride in producing accurate, high-quality work.
Key Responsibilities:
  • Enter and update loan information in Encompass and other internal systems.
  • Process UCD (Uniform Closing Dataset) data and maintain accurate loan records.
  • Scan, upload, and organize mortgage documents to ensure files are complete and accessible.
  • Monitor Outlook communications and complete assigned tasks in a timely manner.
  • Follow established procedures to support loan closing and post-closing activities.
  • Perform quality checks to ensure data accuracy and completeness across all loan files.
Qualifications
Required Qualifications:
  • Proficiency with Microsoft Outlook and general computer systems.
  • Strong attention to detail and ability to follow written and verbal directions.
  • Ability to work independently in a fast-paced, high-volume environment.
  • Willingness and ability to work fully on-site.
  • Comfortable in a behind-the-scenes role focused on data entry and document scanning.
Preferred Qualifications:
  • Previous data entry, administrative, banking, or mortgage experience.
  • Basic mortgage industry knowledge.
  • Prior experience with Encompass or similar loan origination systems.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your familys needs. For details, please review the DAHL Benefits Summary:https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path!To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once weve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Company Description

Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.
Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.