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Mortgage Support Jobs (NOW HIRING)

Marine Credit Union

Bilingual Mortgage Loan Officer

WI · On-site +1

Works with mortgage support staff to ensure timely response to member inquires and ensure a standard of service excellence. Duties and Responsibilities: * Interview mortgage loan applicants. Assist ...

Marine Credit Union

Bilingual Mortgage Loan Officer

WI · On-site +1

Works with mortgage support staff to ensure timely response to member inquires and ensure a standard of service excellence. Duties and Responsibilities: * Interview mortgage loan applicants. Assist ...

Marine Credit Union

Bilingual Mortgage Loan Officer

WI · On-site +1

Works with mortgage support staff to ensure timely response to member inquires and ensure a standard of service excellence. Duties and Responsibilities: * Interview mortgage loan applicants. Assist ...

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Mortgage Support information

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How much do mortgage support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for mortgage support in the United States is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $21.63 per hour, depending on experience, location, and employer.

How much does a loan officer make on a $500,000 loan?

A mortgage support or loan officer typically earns a commission or fee based on the loan amount, often around 0.5% to 1% of the loan. For a $500,000 loan, this could translate to $2,500 to $5,000 in fees or commissions, depending on the lender and compensation structure.

What is a Mortgage Support specialist?

A Mortgage Support specialist is a professional who assists customers and internal teams with the administrative and operational aspects of mortgage processing. They handle tasks such as reviewing documentation, coordinating with underwriters and loan officers, and ensuring all required paperwork is completed for mortgage applications. Their role is crucial to ensuring a smooth and efficient mortgage approval process, addressing client inquiries, and resolving issues related to mortgage accounts. Mortgage Support specialists often work for banks, credit unions, or mortgage lenders.

What are the key skills and qualifications needed to thrive as a Mortgage Support specialist, and why are they important?

To thrive as a Mortgage Support specialist, you need strong knowledge of mortgage processes, attention to detail, and a background in finance or banking, often supported by relevant experience or education. Familiarity with loan origination systems (LOS), customer relationship management (CRM) software, and compliance regulations is typically required. Excellent communication, problem-solving, and organizational skills help you manage client inquiries and support loan processing efficiently. These skills ensure accuracy, compliance, and high-quality customer service in a detail-driven and regulated industry.

How much does a mortgage broker make on a $500,000 loan?

Mortgage brokers typically earn a commission based on a percentage of the loan amount, often around 0.5% to 1%, which would be $2,500 to $5,000 on a $500,000 loan. Their income can vary depending on the broker's experience, the lender, and the specific commission structure, with some earning additional fees or bonuses for volume. Overall, mortgage support professionals may also receive salary or bonuses in addition to commissions, depending on their employment arrangement.

What is the difference between Mortgage Support vs Mortgage Underwriter?

AspectMortgage SupportMortgage Underwriter
Required CredentialsTypically high school diploma or equivalent; some roles may prefer mortgage-related certificationsRequires mortgage or banking certifications; often a mortgage loan originator license
Work EnvironmentOffice setting, supporting loan processing teamsOffice setting, assessing loan applications for approval
Employer & Industry UsageUsed by banks, mortgage companies, and lenders to assist in loan processingUsed by lenders and banks to evaluate loan risk and approve mortgages
Common Search & Comparison IntentUnderstanding support roles in mortgage processingEvaluating loan applications and risk assessment

Mortgage Support professionals assist with document collection, data entry, and communication during the mortgage process. Mortgage Underwriters analyze loan applications, assess risk, and decide on approval. While both roles are essential in the mortgage industry, Mortgage Support focuses on administrative tasks, whereas Mortgage Underwriters are responsible for decision-making and risk evaluation.

What job makes $10,000 a month without a degree?

A mortgage support specialist typically earns less than $10,000 a month, but roles in sales, real estate, or entrepreneurship can reach or exceed this income level without requiring a degree. Success in these fields often depends on skills, experience, and performance rather than formal education.

What salary do you need for a $500,000 mortgage?

For a mortgage support role, the salary needed to qualify for a $500,000 mortgage depends on factors like debt-to-income ratio and interest rates. Typically, lenders prefer a monthly income that is about 2.5 to 3 times the mortgage payment, which could require an annual salary of approximately $150,000 to $200,000. Skills in financial analysis and understanding of lending criteria are important for mortgage support professionals involved in loan processing and approval.

What are some common challenges faced in a Mortgage Support role, and how can new hires prepare for them?

Mortgage Support professionals often encounter challenges such as managing high volumes of documentation, navigating complex regulatory requirements, and addressing urgent client inquiries. New hires can prepare by familiarizing themselves with mortgage processes, enhancing their attention to detail, and developing strong organizational skills. Adapting quickly to changing priorities and maintaining clear communication with loan officers, underwriters, and clients are also key to success in this collaborative environment.
More about Mortgage Support jobs
What cities are hiring for Mortgage Support jobs? Cities with the most Mortgage Support job openings:
What states have the most Mortgage Support jobs? States with the most job openings for Mortgage Support jobs include:
What job categories do people searching Mortgage Support jobs look for? The top searched job categories for Mortgage Support jobs are:
Mortgage Support jobs near you
Bilingual Mortgage Loan Officer

Bilingual Mortgage Loan Officer

Marine Credit Union

Winona, MN • On-site, Remote

Full-time

Posted 11 days ago

Job description

Bilingual (Spanish Speaking) Work From Home Opportunity
Position Summary:
Provide information on credit union portfolio mortgage products and services to members according to all credit union policies and procedures, and Federal and State rules and regulations. Collate and analyze individual financial information in support of loan decisioning process. Evaluate and recommend loan approvals, denials, and counteroffers based upon individual circumstances and data. Process required forms and related documentation for mortgage loan products. Promote credit union products and services. Partners to approve or deny loan applications based on analysis and company mortgage policies. Works with mortgage support staff to ensure timely response to member inquires and ensure a standard of service excellence.
Duties and Responsibilities:
  • Interview mortgage loan applicants. Assist member in completing loan applications over the phone and/or electronically.
  • Collate, analyze, and evaluate information & documentation in support of loan applications.
  • Evaluate borrower Character, Collateral, Capacity to Repay, and Credit position as a part of loan decisioning process based upon individual circumstances.
  • Calculate debt-to-income ratios, collateral needs, and payment plans on loan applicants.
  • Correspond with members, applicants, and creditors to resolve questions regarding application information.
  • Visit community and business contacts to promote and sell MCU's services and develop lending business successfully.
  • Provide information on portfolio mortgage loan products that best meet the member's individual needs and circumstances.
  • Recommend the structure of loan pricing, terms, and amounts for individual borrowers.
  • Recommend loan approval/denials, counteroffers, and deviations from typical loan structure and pricing.
  • Prepare loan documentation for underwriting and processing, ensuring it is complete and accurate. Manage loan closing process with customers.
  • Consult with members and the public about asset purchase, credit management, budgeting, debt restructuring, and financial planning issues.
  • Notify applicant of loan decision. Inform prospective borrowers of loan commitments.
  • Review regulations as they apply to installment loan security agreements.
  • Assist members with making payment arrangements on loans.
  • Interact with members and the public to solicit loan applications. Network with community contacts to promote mortgage loan business growth.
  • Partners with other staff by passing opportunities to develop additional lending and deposit business to them as opportunities arise and following up on mortgage leads passed from other employees.
  • Work successfully with other departments to ensure proper process, record retention, and information gathering best practices and procedures are followed.
Duties and Responsibilities (continued):
  • Promote other Marine Enterprise products and services.
  • Provide exceptional member service to our members.
  • Abide by all applicable policies, procedures, and regulations.
  • Work proactively to build relationships necessary to meet set goals for the position.
  • Effectively assist members and the public through the loan application and approval process, educating them about loan issues as needed.
  • Effectively prepare loan documentation for processing, ensuring it is complete and accurate.
  • Assist in managing risk through diligence in the information gathering process.
  • Provide timely, service-oriented feedback to applicants regarding the status of their loans.
  • Perform assigned loan prospect and delinquency calls to assist in meeting goals for the position.
  • Have access to transportation on demand to be able to travel to client and vendor appointments out of office as needed.
Knowledge, Skills, and Abilities:
  • Knowledge of the mortgage loan application process and consumer credit.
  • Ability to collate and analyze individual borrower financial information.
  • Evaluation of information, and ability to make recommendations regarding loan pricing, structure, amounts, and terms as appropriate.
  • Ability to recommend loan approvals, denial, and counteroffers based upon analysis of individual facts and circumstances.
  • Ability to build rapport, explaining product features & benefits, and persuasively communicate.
  • Skills in developing business.
  • Sound PC computing skills, including MS-Office and loan application software.
  • Strong problem-solving skills. Ability to build credibility and trust.
  • Previous consumer lending experience at Marine Credit Union preferred.
Education and Experience:
  • High School Diploma. College Degree in Business Administration, Marketing, Sales, or Finance desired.
  • Prior experience gathering data, analyzing customer financial information, and making financial product recommendations.
  • Previous business development/networking experience.
  • Previous Mortgage/Consumer Lending, Banking, or Sales experience desired.
  • Experience building networks of community/industry contacts to support business goals a plus.
  • Experience working in a face-to-face customer service/sales environment.
  • A record of success in meeting set, external business goals.
This position may include frequent driving; a driving record review is required.
This job description is not a complete statement of all duties and responsibilities comprising this position.
Employment Type: Full-Time

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