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Entry Level Encompass Mortgage Software Jobs (NOW HIRING)

F & M Bank

Mortgage Closer

Harrisonburg, VA · On-site

$23 - $26/hr

Familiarity with loan origination systems and mortgage software (experience with Encompass or similar platforms is a plus). * Excellent attention to detail, organizational, and communication skills.

American Pacific Mortgage

LOAN PARTNER

Lynnwood, WA · On-site

$41K - $56K/yr

Computer skills required for this position include intermediate/advanced MSWord, Outlook (e-mail), Excel, PPT, Adobe, and Encompass mortgage origination software and AI. * Social media expertise ...

American Pacific Mortgage

LOAN PARTNER

Spokane, WA · On-site

$37K - $51K/yr

Computer skills required for this position include intermediate/advanced MSWord, Outlook (e-mail), Excel, PPT, Adobe, and Encompass mortgage origination software and AI. * Social media expertise ...

ExtensisHR

Encompass System Administrator

Fairfield, NJ · Hybrid

$75K - $125K/yr

Mortgage Automation Technologies, is a fintech software and hardware company that designs, develops ... The Encompass System Administrator will be responsible for the day-to-day administration ...

Extreme Loans

Package Back Specialist

Southfield, MI

$15 - $22/hr

Comfortable using Microsoft Office (Outlook, Excel) and learning specialized mortgage software ... mortgage industry. * Entry-Level Entryway: This is the best way to learn how a null is built ...

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Entry Level Encompass Mortgage Software information

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$100.3K

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How much do entry level encompass mortgage software jobs pay per year?

As of Jun 15, 2026, the average yearly pay for entry level encompass mortgage software in the United States is $100,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $106,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Encompass Mortgage Software Specialist, and why are they important?

To excel in an Entry Level Encompass Mortgage Software role, you typically need a basic understanding of mortgage processes, strong computer literacy, and a high school diploma or relevant associate degree. Familiarity with the Encompass LOS platform, Microsoft Office Suite, and basic database systems is often required, with some employers preferring Encompass certifications. Attention to detail, problem-solving ability, and effective communication are crucial soft skills in this position. These competencies ensure accurate data management, efficient workflow, and strong team collaboration within mortgage operations.

What is the difference between Entry Level Encompass Mortgage Software vs Mortgage Loan Processor?

AspectEntry Level Encompass Mortgage SoftwareMortgage Loan Processor
Primary RoleUsing software to process and manage mortgage applicationsReviewing and verifying loan documents, preparing files for approval
Required SkillsSoftware proficiency, basic mortgage knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, software-focused tasksOffice environment, client interaction, document handling
CertificationsNone typically required, some mortgage or software training beneficialMortgage licensing or certification often preferred

In summary, Entry Level Encompass Mortgage Software roles focus on operating mortgage software to process applications, while Mortgage Loan Processors handle the review and verification of loan documents. Both roles are essential in the mortgage industry but differ in daily tasks and skill requirements.

What is an Entry Level Encompass Mortgage Software role?

An Entry Level Encompass Mortgage Software role typically involves assisting with the use and support of the Encompass Loan Origination System (LOS) developed by ICE Mortgage Technology. Individuals in this position help mortgage companies automate and manage the loan process, often by handling data entry, troubleshooting user issues, and supporting more experienced administrators. They may also assist in customizing workflows, managing user access, and ensuring compliance with industry regulations. This role is ideal for those new to the mortgage industry or software administration and offers opportunities to learn about both technology and mortgage operations.

What are some common challenges faced when starting out in an Entry Level Encompass Mortgage Software role?

One common challenge for new hires in this role is learning to navigate the Encompass loan origination system efficiently, as it is a robust platform with many features and workflows. New team members often spend their initial weeks becoming familiar with the software's interface and understanding how it integrates with other mortgage processing tools. Additionally, adapting to the fast-paced environment of mortgage operations and collaborating with loan officers, underwriters, and processors can be demanding at first. However, many organizations provide structured training and mentorship to support entry-level employees as they build their confidence and expertise.
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Entry Level Encompass Mortgage Software jobs near you
Mortgage Software Support Specialist

Mortgage Software Support Specialist

TowneBank Mortgage

Norfolk, VA • On-site

Full-time

Posted 6 days ago

Job description

About the role:
The Mortgage Software Support Specialist provides end-user support for the nCino Mortgage application, ICE Encompass® Banker Edition, and related integrated services across the enterprise, from origination through servicing. In this role, you will help advance company goals through systems administration, Level 1 Encompass help desk support, collaboration, and adaptability in a fast-paced mortgage lending environment.
In this role, you will:
  • Manage internal help desk requests, troubleshoot issues, and escalate moderately complex or advanced items to nCino Mortgage, ICE Mortgage Technologies, or third-party support teams as needed.
  • Investigate and resolve application issues while supporting Encompass LOS and other mortgage software solutions.
  • Use diagnostic methods to identify issues, determine root causes, recommend solutions, and escalate and track complex problems when appropriate.
  • Identify recurring issues and recommend process improvements that enhance the user experience.
  • Document each support incident clearly in the ticketing system and provide timely updates on open issues.
  • Use the document library and help desk knowledge base to support mortgage software applications efficiently.
  • Train and support users on mortgage software and related technology to help reduce repeat requests.
  • Identify opportunities to improve help desk workflows, system functionality, and business processes.
  • Provide professional, courteous service when partnering with employees at all levels of the organization.
  • Perform other duties as assigned.
  • Comply with all applicable federal laws, rules, and regulations related to Anti-Money Laundering (AML), including the Bank Secrecy Act (BSA).

What you'll bring:
  • At least 2 years of recent experience using Encompass Banker Edition in a large-user environment
  • A strong mortgage lending background, such as experience as an originator, closer, underwriter, processor, or LOS analyst/administrator
  • Experience supporting end users and sharing knowledge across mortgage software products and services
  • The ability to work independently, analyze information, and take or recommend appropriate action with minimal supervision
  • Strong analytical, organizational, and problem-solving skills
  • Dependability, self-motivation, and a positive attitude
  • A high level of proficiency with Microsoft Office 365 applications
  • Excellent written, verbal, and interpersonal communication skills
  • The ability to think creatively, take initiative, and ask thoughtful questions
  • An interest in detailed research and documentation
  • The ability to manage priorities effectively and perform well in a fast-paced environment
  • Strong deductive reasoning skills to analyze issues and respond quickly in a demanding environment
  • The ability to collaborate effectively with both small and large groups

What will help you stand out:
  • Knowledge of mortgage regulations, including TRID and RESPA
  • Experience as an Encompass or other LOS power user or administrator

#mortgage
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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