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Mortgage Operations Support Jobs (NOW HIRING)

Axelon

Mortgage Operations Support

Glen Allen, VA · On-site

Support retail and mortgage loan officers with lock-related operational requests. * Assist with testing, validation, and documentation of pricing and eligibility rule updates. * Prepare and maintain ...

New

Wintrust

AVP, Mortgage Operations

Bloomington, MN · On-site

$7/hr

Personnel Management and Support. * Responsible for managing the underwriting and processing departments and related day-to-day back-office mortgage operations in accordance with the organization ...

Wintrust

AVP, Mortgage Operations

Bloomington, MN

$71K - $92K/yr

Personnel Management and Support. * Responsible for managing the underwriting and processing departments and related day-to-day back-office mortgage operations in accordance with the organization ...

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Mortgage Operations Support information

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How much do mortgage operations support jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for mortgage operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

Will MLO be replaced by AI?

Mortgage Loan Officers (MLOs) perform tasks that involve customer interaction, analysis, and decision-making, which are currently difficult for AI to fully replicate. While AI can assist with data processing and automate routine tasks, MLOs' expertise and interpersonal skills remain essential in guiding clients through complex mortgage processes. Therefore, AI is more likely to augment rather than replace MLO roles in the near future.

What are Mortgage Operations Support roles?

Mortgage Operations Support professionals assist in the processing, documentation, and coordination of mortgage loans from application to closing. They ensure that all paperwork is accurate and compliant with regulations, handle communication between loan officers, underwriters, and clients, and help resolve any issues that arise during the loan process. Their support is crucial for maintaining efficiency, accuracy, and customer satisfaction throughout the mortgage lending process.

How much does a mortgage broker make on a $500,000 mortgage?

Mortgage brokers typically earn a commission based on a percentage of the loan amount, often around 0.5% to 1%, which would be $2,500 to $5,000 on a $500,000 mortgage. Their income can vary depending on the broker's experience, the lender, and the specific commission structure, and they may also receive additional fees or bonuses for volume or performance.

What does a mortgage operations specialist do?

A mortgage operations specialist manages the processing and administration of mortgage loans, ensuring all documentation, compliance, and data entry are accurate and complete. They coordinate between lenders, borrowers, and underwriters, often using loan origination systems, to facilitate smooth loan approval and closing processes.

What are the most common challenges faced in a Mortgage Operations Support role, and how can they be addressed?

One of the main challenges in Mortgage Operations Support is managing high volumes of documentation and ensuring all files are compliant with regulatory standards. This often requires excellent organizational skills and attention to detail, as even small errors can delay the loan process. Additionally, the role frequently involves coordinating with loan officers, underwriters, and clients, which can sometimes lead to communication bottlenecks. Proactively utilizing workflow management tools and maintaining clear, consistent communication with team members can help address these challenges and ensure smooth operations.

Can a 70 year old woman get a 30 year mortgage?

Mortgage operations support professionals understand that eligibility for a 30-year mortgage depends on the borrower's age, credit history, income, and lender policies. Typically, lenders require the borrower to be under a certain age at the end of the loan term, often around 75 to 80 years old, which may limit a 70-year-old woman's ability to qualify for a full 30-year mortgage. However, some lenders offer shorter terms or retirement-friendly options based on individual circumstances.

What are the key skills and qualifications needed to thrive as a Mortgage Operations Support professional, and why are they important?

To thrive as a Mortgage Operations Support professional, you need strong organizational skills, attention to detail, and a working knowledge of mortgage processes, often supported by experience in banking or finance. Familiarity with loan origination systems (LOS), document management software, and compliance platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to work collaboratively make someone stand out in this position. These skills and qualities are vital to ensure accurate processing, regulatory compliance, and smooth coordination across teams during mortgage transactions.
More about Mortgage Operations Support jobs
What cities are hiring for Mortgage Operations Support jobs? Cities with the most Mortgage Operations Support job openings:
What states have the most Mortgage Operations Support jobs? States with the most job openings for Mortgage Operations Support jobs include:
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Mortgage Operations Support jobs near you
Infographic showing various Mortgage Operations Support job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 3% Full Time, 76% Part Time, and 18% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
Mortgage Operations Support

Mortgage Operations Support

Axelon

Glen Allen, VA • On-site

Other

Posted 2 days ago

Job description

Temporary Contractor for Mortgage Operations

Location: Glen Allen, VA (Onsite – 4 days/week) or Franklin, TN

Schedule: Monday–Friday | 8:00 AM – 5:00 PM - Hybrid

We are seeking a detail-oriented and reliable temporary contractor to support Mortgage Operations within the Retail and Correspondent Lock Desk. This role partners closely with Loan Officers, Lenders, and internal teams to ensure accurate and timely loan maintenance activities while supporting pricing, eligibility updates, reporting, and operational processes.

Responsibilities:

  • Process loan updates and lock changes according to pricing and eligibility guidelines.
  • Perform manual lock maintenance activities including relocks, extensions, rate changes, and renegotiations.
  • Support retail and mortgage loan officers with lock-related operational requests.
  • Assist with testing, validation, and documentation of pricing and eligibility rule updates.
  • Prepare and maintain reporting, tracking, and audit documentation to support compliance and operational accuracy.
  • Manage and respond to high-volume email communication across multiple inboxes (30–50 emails per inbox daily).
  • Collaborate with internal stakeholders to resolve loan pipeline issues and maintain smooth workflow execution.
  • Ensure accurate and efficient loan data entry and maintenance.
  • Deliver high-quality customer service while meeting operational deadlines.

Requirements:

  • Strong attention to detail and organizational skills.
  • Above-average mathematical ability including fractions, percentages, rates, credits, debits, and pricing calculations.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Excellent verbal and written communication skills.
  • Ability to prioritize multiple tasks and manage workload effectively in a fast-paced environment.
  • Strong analytical, problem-solving, and time-management skills.
  • Ability to collaborate effectively with cross-functional teams.
  • Accurate and efficient data entry skills.
  • Mortgage industry experience preferred (Lock Desk experience not required).
  • No college degree required.

Preferred Skills:

  • Experience with mortgage systems including Empower, Encompass, PollyEx, and SPARK (proprietary platform).
  • Familiarity with mortgage pricing, lock maintenance, and eligibility processes.
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About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

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