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Mortgage Operations Support Jobs in Springfield, IL

Acrisure LLC

Claims Assistant

Springfield, IL · On-site

$17 - $19/hr

... mortgage services - and more. In the last twelve years, Acrisure has grown in revenue from $38 ... and operational support to the workers' compensation claims team by maintaining accurate claim ...

CREDIT UNION 1

Relationship Banker

Springfield, IL

$18 - $22.50/hr

... support to all members and associates. * Performs teller duties: process member transactions ... Maintains member confidence and protects credit union operations by keeping information ...

All JobsMortgage Operations Support JobsMortgage Operations Support Jobs in Springfield, IL

Mortgage Operations Support information

See Springfield, IL salary details

$13

$25

$35

How much do mortgage operations support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for mortgage operations support in Springfield, IL is $25.79, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $31.20 per hour, depending on experience, location, and employer.

What is a mortgage operations support?

Mortgage Operations Support professionals assist in the processing, documentation, and coordination of mortgage loans from application to closing. They ensure that all paperwork is accurate and compliant with regulations, handle communication between loan officers, underwriters, and clients, and help resolve any issues that arise during the loan process. Their support is crucial for maintaining efficiency, accuracy, and customer satisfaction throughout the mortgage lending process.

What are the most common challenges faced in a mortgage operations support role, and how can they be addressed?

One of the main challenges in Mortgage Operations Support is managing high volumes of documentation and ensuring all files are compliant with regulatory standards. This often requires excellent organizational skills and attention to detail, as even small errors can delay the loan process. Additionally, the role frequently involves coordinating with loan officers, underwriters, and clients, which can sometimes lead to communication bottlenecks. Proactively utilizing workflow management tools and maintaining clear, consistent communication with team members can help address these challenges and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a mortgage operations support professional?

To thrive as a Mortgage Operations Support professional, you need strong organizational skills, attention to detail, and a working knowledge of mortgage processes, often supported by experience in banking or finance. Familiarity with loan origination systems (LOS), document management software, and compliance platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to work collaboratively make someone stand out in this position. These skills and qualities are vital to ensure accurate processing, regulatory compliance, and smooth coordination across teams during mortgage transactions.
What cities near Springfield, IL are hiring for Mortgage Operations Support jobs? Cities near Springfield, IL with the most Mortgage Operations Support job openings:
Mortgage Operations Support jobs near you

Sales Training Program - Reverse Mortgage Loan Officer

Mutual of Omaha Mortgage

Springfield, IL • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Sales Training Program - Reverse Mortgage Loan Officer
Launch your career in the reverse mortgage industry with the backing of one of America's most trusted financial brands - Mutual of Omaha, a Fortune 300 organization with over 100 years of stability.
What to Expect
Your journey begins with an immersive one-month virtual classroom experience, where you'll build a strong foundation in reverse mortgage products, sales fundamentals, compliance, systems, and customer conversations.
After completing the virtual classroom, you'll transition into a comprehensive 12-month development program designed to accelerate your success. You'll participate in weekly skill-building sessions, receive personalized one-on-one coaching from experienced sales leaders, and apply what you've learned through real-world customer interactions.
Our goal isn't simply to help you become licensed or originate your first loan-it's to develop confident, knowledgeable, high-performing mortgage professionals with the skills, coaching, and support to build a rewarding long-term career.
Who we're looking for:
We especially encourage experienced traditional mortgage loan originators to apply. If you understand the lending business and want to serve a growing, underserved market - retirees looking to strategically strengthen their retirement income - we want to talk!
Don't have your NMLS license? No problem. We'll help you obtain and pay for your NMLS license.
If you have a proven track record of success in sales and are looking for an opportunity to make a meaningful impact while building a rewarding career, we want to hear from you. Our associates help retirees make confident, informed financial decisions, to improve their quality of life. The most successful professionals in this role are those who build trust, ask thoughtful questions, listen with intention, and serve as trusted advisors through one of the most important financial decisions their clients will make.
What you can expect to earn:
  • To assist with the transition you are covered with a monthly base during the 12 month training program.
  • Established Loan Officers in our program routinely earn $100,000+

What sets us apart:
  • The brand recognition and credibility of Mutual of Omaha behind every conversation
  • Industry-leading training from the nation's top reverse mortgage sales leaders
  • A revolutionary sales process for working with both consumers and referral professionals
  • World-class sales, marketing, and operations support from day one

Benefits include:
  • Multiple PPO Medical Plans, including an HDHP-eligible option
  • Dental and Vision Coverage
  • Paid Sick Time - 40 hours after 90 days (state requirements applied as applicable)
  • 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
  • 401(k) with generous employer match
  • Company Paid Life Insurance

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