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Mortgage Operations Support Jobs in Tennessee (NOW HIRING)

Staffingine LLC

Mortgage Market Leader

Nashville, TN · On-site

Contract * Lead, motivate, and develop a team of mortgage originators and support staff to achieve individual and team production goals. * Manage daily mortgage operations within the market ...

Lending Hand Mortgage

Jr. Processor

Madison, TN · On-site

$33K/yr

... mortgage operations. Key Responsibilities * Collect, review, and organize borrower documentation (income, assets, credit, etc.) * Verify accuracy and completeness of loan applications and supporting ...

Lennar

VP Division Manager

Nashville, TN · On-site

VP - Division Manager (Homebuilder Mortgage Operations) ***Position will be onsite in Fayetteville ... Provide support for problem solving. Create an interface with lenders, division escrow coordinators ...

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Mortgage Operations Support information

What is a mortgage operations support?

Mortgage Operations Support professionals assist in the processing, documentation, and coordination of mortgage loans from application to closing. They ensure that all paperwork is accurate and compliant with regulations, handle communication between loan officers, underwriters, and clients, and help resolve any issues that arise during the loan process. Their support is crucial for maintaining efficiency, accuracy, and customer satisfaction throughout the mortgage lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations support professional?

To thrive as a Mortgage Operations Support professional, you need strong organizational skills, attention to detail, and a working knowledge of mortgage processes, often supported by experience in banking or finance. Familiarity with loan origination systems (LOS), document management software, and compliance platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to work collaboratively make someone stand out in this position. These skills and qualities are vital to ensure accurate processing, regulatory compliance, and smooth coordination across teams during mortgage transactions.

What are the most common challenges faced in a mortgage operations support role, and how can they be addressed?

One of the main challenges in Mortgage Operations Support is managing high volumes of documentation and ensuring all files are compliant with regulatory standards. This often requires excellent organizational skills and attention to detail, as even small errors can delay the loan process. Additionally, the role frequently involves coordinating with loan officers, underwriters, and clients, which can sometimes lead to communication bottlenecks. Proactively utilizing workflow management tools and maintaining clear, consistent communication with team members can help address these challenges and ensure smooth operations.

What are popular job titles related to Mortgage Operations Support jobs in Tennessee?

For Mortgage Operations Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Mortgage Operations Support jobs in Tennessee look for?

The top searched job categories for Mortgage Operations Support jobs in Tennessee are:

What cities in Tennessee are hiring for Mortgage Operations Support jobs?

Cities in Tennessee with the most Mortgage Operations Support job openings:

Mortgage Operations Support jobs near you

Mortgage Operations Manager

Beacon Talent

La Vergne, TN

Full-time

Posted 17 days ago

Job description

About the Company

Our client is a fast-growing, technology-driven mortgage lender on a mission to make home financing faster, simpler, and more transparent. By combining innovative technology with operational excellence, they're transforming the mortgage experience for borrowers while building a best-in-class operations team.

They're looking for a Mortgage Operations Manager to lead and optimize their mortgage fulfillment function. This is a hands-on leadership role for someone who understands every stage of the mortgage lifecycle and enjoys building efficient processes while developing high-performing teams.

What You'll Do

As the Mortgage Operations Manager, you'll oversee the day-to-day execution of mortgage operations from application through funding. You'll partner closely with sales, underwriting, closing, compliance, and executive leadership to ensure loans move efficiently while maintaining exceptional quality and service.

Responsibilities

  • Manage daily mortgage operations across the loan lifecycle, ensuring files progress efficiently from application through funding.
  • Lead, coach, and develop a team of processors, closers, and operations staff.
  • Monitor pipeline health, capacity, productivity, and service-level metrics.
  • Serve as a subject matter expert across processing, underwriting, closing, and funding operations.
  • Step in to support complex or escalated files as needed.
  • Collaborate with underwriting, sales, compliance, secondary marketing, and closing teams to resolve issues quickly.
  • Develop and improve operational workflows, SOPs, and quality control processes.
  • Identify opportunities to automate manual processes and improve operational efficiency.
  • Ensure compliance with agency, investor, federal, and state lending guidelines.
  • Track operational KPIs and implement process improvements that enhance productivity and borrower experience.
  • Support audits, quality control reviews, and investor requirements.
  • Foster a culture of accountability, continuous improvement, and exceptional customer service.

What We're Looking For

Required Qualifications

  • 7+ years of mortgage operations experience.
  • Demonstrated experience across multiple mortgage functions, including processing, underwriting, and closing.
  • Background in more than one operational discipline (Processor, Underwriter, Closer, Operations Manager, etc.).
  • Previous leadership or people management experience.
  • Strong understanding of the complete mortgage lifecycle from application through funding.
  • Experience working for an Independent Mortgage Bank (IMB) or retail mortgage lender.
  • Deep knowledge of Conventional, FHA, VA, and Jumbo loan products.
  • Excellent organizational, problem-solving, and communication skills.
  • Ability to thrive in a fast-paced, high-growth environment.

Preferred Qualifications

  • Experience managing high-volume mortgage operations.
  • Experience improving workflows, implementing SOPs, or driving operational transformation.
  • Familiarity with digital mortgage platforms and automation initiatives.

Who You Are

You're a hands-on mortgage operations leader who understands what it takes to get loans to the closing table. Whether it's helping solve a processing issue, reviewing underwriting conditions, supporting closing, or improving workflows, you're comfortable jumping in wherever needed. You enjoy building efficient teams, solving operational challenges, and creating scalable processes that support growth.

If you've built your career within an IMB and have worn multiple hats across mortgage operations, we'd love to hear from you.