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Mortgage Operations Support Jobs in Alabama (NOW HIRING)

... mortgage operations staff. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities ... of supporting documentation * Gather additional information required for the closing of the ...

Support firm-wide achievement of the three-ring standard (all phones answered by a live person ... Communicate with the Mortgage Operations team to ensure all information regarding the Mortgage Loan ...

Additionally, Specialist will support Mortgage Division and will assist SVP Mortgage with administrative and operational duties within the department. This position is detail intensive, requires ...

Additionally, Specialist will support Mortgage Division and will assist SVP Mortgage with administrative and operational duties within the department. This position is detail intensive, requires ...

Completes application and gathers supporting documentation. * Reviews and completes regulatory ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

Completes application and gathers supporting documentation. * Reviews and completes regulatory ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

Completes application and gathers supporting documentation. * Reviews and completes regulatory ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

Completes application and gathers supporting documentation. * Reviews and completes regulatory ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

... support. Why Loan Officers Choose GMFS * Supportive Leadership - Our leaders don't hide behind ... In-House Operations - Underwriting and processing are in-house, so your files move fast and your ...

Mortgage Division Intern

Daphne, AL · On-site

$13 - $17.50/hr

The Mortgage Division Intern provides administrative, operational, and customer service support to Mortgage Loan Originators and the mortgage lending team. This internship is designed to provide ...

Job Type Internship Description The Mortgage Division Intern provides administrative, operational, and customer service support to Mortgage Loan Originators and the mortgage lending team. This ...

Mortgage Division Intern

Daphne, AL

$13 - $17.50/hr

Description The Mortgage Division Intern provides administrative, operational, and customer service support to Mortgage Loan Originators and the mortgage lending team. This internship is designed to ...

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Mortgage Operations Support information

What is a mortgage operations support?

Mortgage Operations Support professionals assist in the processing, documentation, and coordination of mortgage loans from application to closing. They ensure that all paperwork is accurate and compliant with regulations, handle communication between loan officers, underwriters, and clients, and help resolve any issues that arise during the loan process. Their support is crucial for maintaining efficiency, accuracy, and customer satisfaction throughout the mortgage lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations support professional?

To thrive as a Mortgage Operations Support professional, you need strong organizational skills, attention to detail, and a working knowledge of mortgage processes, often supported by experience in banking or finance. Familiarity with loan origination systems (LOS), document management software, and compliance platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to work collaboratively make someone stand out in this position. These skills and qualities are vital to ensure accurate processing, regulatory compliance, and smooth coordination across teams during mortgage transactions.

What are the most common challenges faced in a mortgage operations support role, and how can they be addressed?

One of the main challenges in Mortgage Operations Support is managing high volumes of documentation and ensuring all files are compliant with regulatory standards. This often requires excellent organizational skills and attention to detail, as even small errors can delay the loan process. Additionally, the role frequently involves coordinating with loan officers, underwriters, and clients, which can sometimes lead to communication bottlenecks. Proactively utilizing workflow management tools and maintaining clear, consistent communication with team members can help address these challenges and ensure smooth operations.

What are popular job titles related to Mortgage Operations Support jobs in Alabama?

For Mortgage Operations Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Mortgage Operations Support jobs in Alabama look for?

The top searched job categories for Mortgage Operations Support jobs in Alabama are:

Infographic showing various Mortgage Operations Support job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Mortgage Banker

Renasant Bank

Huntsville, AL • On-site

Other

Posted 12 days ago


Renasant Bank rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

153rd of 173 rated banks


Job description

Overview
The Mortgage Banker will be responsible for establishing and maintaining relationships with Renasant Bank Branch Managers, Realtors, and Builders throughout a designated service area for the purpose of generating production of all one to four family residential products (conforming, conventional, FHA, and VA, as well as other products as they become available). This individual will serve as the facilitator of the mortgage loan process and also must maintain productive relationship with mortgage operations staff.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
  • Originate all types of 1-4 family residential loans
  • Maintain written goals that are created in conjunction with the Mortgage Banking Department
  • Coordinate loan production throughout assigned service area
  • Maintain prescribed system status report of all loan cases in process
  • Report monthly on the calls made to banks, realtors, and builders
  • Communicate with the Mortgage Banking department in order to clarify program changes or updates to branch personnel throughout assigned service area
  • Counsel and communicate with the prospective borrower for the purpose of determining what loan products would be applicable
  • Schedule appointments to take applications at a location (home, branch office, or work location) convenient to the customer, and work with the customer in the completion of an accurate application and acquisition of supporting documentation
  • Gather additional information required for the closing of the mortgage which is requested by the Mortgage Banking Department in a timely manner and maintain a status report of all loans in process
  • Assist customer with closing contingencies
  • Prepare Good Faith Estimate and Truth-In-Lending within 72 hours from date of application on all applications taken
  • Provide the Realtor (if applicable) with a weekly written review on the progress of the loan
  • Educate and update branch personnel throughout immediate service area on identification of conforming loan requirements and how to answer customer inquiries
  • Establish rapport with the local real estate community and update regularly on programs available by calling on realtors, builders, and attorneys that have an existing relationship with Renasant Bank for the solicitation of the origination of mortgage loans and to determine product needs and coordinate these needs with supervisor
  • Survey local market areas regularly
  • Establish priority accounts (realtors, builders, title companies, etc.) and visit respective offices at least once a week
  • Conduct seminars for local realtors and new associates on different aspects of lending; i.e., conventional, FHA/VA, ARM's, CRA)
  • Become active in local affiliations relative to mortgage loan production; i.e., Board of Realtors, Home Builders Association
  • Perform all duties in compliance with state and federal regulations and internal policies and procedures as is applicable to the responsibilities of the position
  • Attend production meetings as designated by management
  • Maintain licenses and certifications, if applicable
  • Work independently in an outside sales setting which requires reliable transportation
  • Perform other related duties as assigned

The aforementioned duties are all essential job functions of this position.
Qualifications
  • High School diploma or equivalent required
  • Ability to originate 1-4 family residential mortgage products
  • Thorough knowledge of FHLMC/FNMA, FHA, VA, and other general mortgage banking lending procedures and requirements
  • Ability to communicate verbally and in writing and to deal cordially with the public
  • Ability to organize time effectively
  • Ability to learn and comprehend regulatory directives and procedures in a short period of time
  • Ability to represent Renasant Bank in a professional manner projecting the image of "Customer Focused Banking"
  • Ability to work independently and make decisions following state and federal regulatory guidelines
  • Must have a reliable means of transportation to facilitate responsibilities

Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

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