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Mortgage Operations Support Jobs in Texas (NOW HIRING)

Provide operational support across multiple mortgage functions as assigned. * Serve as backup support for key operational positions during employee absences, vacations, staffing transitions, or ...

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Position Summary Orion Lending is seeking a Senior Mortgage Operations Trainer with deep subject ... Support system enhancements and rollouts with timely training and change-management communications.

These roles will provide administrative and clerical support to mortgage operations, with a focus on USDA loan programs and systems. The Mortgage Clerk will assist with documentation, file ...

Mortgage Clerk, Sr.

San Antonio, TX · On-site

$26 - $28.75/hr

These roles will provide administrative and clerical support to mortgage operations, with a focus on USDA loan programs and systems. The Mortgage Clerk will assist with documentation, file ...

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Compliance Compliance Analyst The Compliance Analyst supports the Company's Compliance Management System (CMS) by ensuring mortgage lending and servicing operations comply with applicable federal ...

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Mortgage Operations Support information

What is a mortgage operations support?

Mortgage Operations Support professionals assist in the processing, documentation, and coordination of mortgage loans from application to closing. They ensure that all paperwork is accurate and compliant with regulations, handle communication between loan officers, underwriters, and clients, and help resolve any issues that arise during the loan process. Their support is crucial for maintaining efficiency, accuracy, and customer satisfaction throughout the mortgage lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations support professional?

To thrive as a Mortgage Operations Support professional, you need strong organizational skills, attention to detail, and a working knowledge of mortgage processes, often supported by experience in banking or finance. Familiarity with loan origination systems (LOS), document management software, and compliance platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to work collaboratively make someone stand out in this position. These skills and qualities are vital to ensure accurate processing, regulatory compliance, and smooth coordination across teams during mortgage transactions.

What are the most common challenges faced in a mortgage operations support role, and how can they be addressed?

One of the main challenges in Mortgage Operations Support is managing high volumes of documentation and ensuring all files are compliant with regulatory standards. This often requires excellent organizational skills and attention to detail, as even small errors can delay the loan process. Additionally, the role frequently involves coordinating with loan officers, underwriters, and clients, which can sometimes lead to communication bottlenecks. Proactively utilizing workflow management tools and maintaining clear, consistent communication with team members can help address these challenges and ensure smooth operations.

What are popular job titles related to Mortgage Operations Support jobs in Texas?

For Mortgage Operations Support jobs in Texas, the most frequently searched job titles are:

Infographic showing various Mortgage Operations Support job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Mortgage Operations Analyst

VELOCITY CREDIT UNION

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Mortgage Operations Analyst
*This position is hybrid remote and requires onsite work at our North Austin, TX headquarters.*
Do you love solving problems, finding ways to make things work better, and being the person others turn to when they need answers? Velocity is hiring a Mortgage Operations Analyst! We're looking for someone who can bring together technology, data, and process improvement to help our mortgage team work smarter and deliver an exceptional experience.
At Velocity, we're committed to helping our members and their families achieve more by delivering exceptional service and value. Our culture is rooted in empathy, collaboration, and a shared sense of purpose. We believe in meeting people where they are, staying curious, and working together to create better outcomes. We strive to positively impact the financial well-being of our community, one member at a time.
Your experience includes:
  • Must be eligible for NMLS Registration.
  • Bachelor's degree in Business, Finance, Information Systems, Computer Science, or related field required. Equivalent experience may be considered.
  • Three (3) or more years of experience in mortgage lending, mortgage operations, mortgage technology administration, quality control, underwriting, processing, or a related role required.
  • Three (3) or more years of experience administering technology platforms (preferably mortgage) and implementing operational improvements is strongly preferred.
  • Good analytical skills necessary to evaluate credit requests and determine trends in a given marketplace.
  • Existing knowledge in regulatory, policy, and compliance issues pertaining to the mortgage industry a plus.
  • Strong interpersonal and communication (verbal/written) skills and the ability to work in a diverse community.
  • Passion for providing outstanding service and a positive attitude.
  • Ability to work in a fast-paced environment with high attention to detail.
  • Ownership of the customer experience through issue resolution.
  • Adaptable to a productive team environment where knowledge is shared, and feedback and coaching are welcomed.
  • Effective time management and flexibility to work department hours.

What you will do:
The Mortgage Operations Analyst will play a key role in keeping our mortgage operations running smoothly and continuously improving how we work. They'll serve as the go-to expert for our mortgage systems, help evaluate and implement new technology and system enhancements, analyze operational data and quality control results, and identify opportunities to improve workflows, efficiency, accuracy, and the member experience. This role will also troubleshoot system issues, support employees with system and process questions, coordinate testing and system updates, develop reports and dashboards, and help ensure our mortgage processes stay compliant with applicable requirements. Strong communication and problem-solving skills, along with a willingness to take ownership, will be essential as this role works closely with Mortgage, IT, Compliance, vendors, and other teams to turn ideas and opportunities into real improvements.
Why you should choose Velocity:
This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company-paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee, and family events, and more!
Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age disability, or status as a covered veteran in accordance with applicable federal, state and local laws.