IT Security Analyst
Anaheim, CA · On-site
Summary Entry-level role supporting security operations across endpoint, identity, email, and cloud ... Familiarity with ticketing systems (e.g., Jira, Freshservice) * Familiarity with diagramming or ...
IT Security Analyst
Anaheim, CA · On-site
Summary Entry-level role supporting security operations across endpoint, identity, email, and cloud ... Familiarity with ticketing systems (e.g., Jira, Freshservice) * Familiarity with diagramming or ...
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
IT Support Specialist
Indianapolis, IN · On-site
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
IT Support Specialist
Indianapolis, IN · On-site
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
IT Support Specialist
Indianapolis, IN · On-site
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
IT Support Specialist
Indianapolis, IN · On-site
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
IT Support Specialist
Indianapolis, IN · On-site
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
IT Support Specialist
Indianapolis, IN · On-site
It is an entry-level position ideal for someone building their career in IT support who is eager to ... Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus * Strong ...
Service Desk Analyst I - Nashville, TN - Onsite
$19.75 - $27/hr
... Entry-level certifications such as CompTIA A+, Google IT Support, or Microsoft Fundamentals ... Freshservice, Jira Service Management, IIQ, or equivalent • Experience using remote support and ...
Service Desk Analyst I - Nashville, TN - Onsite
$19.75 - $27/hr
... Entry-level certifications such as CompTIA A+, Google IT Support, or Microsoft Fundamentals ... Freshservice, Jira Service Management, IIQ, or equivalent • Experience using remote support and ...
Service Desk Analyst I - Nashville, TN - Onsite
Nashville, TN · On-site
$19.75 - $27/hr
... Entry-level certifications such as CompTIA A+, Google IT Support, or Microsoft Fundamentals ... Freshservice, Jira Service Management, IIQ, or equivalent • Experience using remote support and ...
Service Desk Analyst I - Nashville, TN - Onsite
Nashville, TN · On-site
$19.75 - $27/hr
... Entry-level certifications such as CompTIA A+, Google IT Support, or Microsoft Fundamentals ... Freshservice, Jira Service Management, IIQ, or equivalent • Experience using remote support and ...
IT Specialist
Petaluma, CA · On-site
$25 - $32/hr
This role is intended for someone who has moved beyond entry-level support and is comfortable ... Experience with ticketing platforms such as Zendesk, Jira Service Management, or Freshservice.
IT Specialist
Petaluma, CA · On-site
$25 - $32/hr
This role is intended for someone who has moved beyond entry-level support and is comfortable ... Experience with ticketing platforms such as Zendesk, Jira Service Management, or Freshservice.
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... Hands-on experience with a ticketing system (ServiceNow, Jira Service Management, Freshservice ...
Quick apply
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... Hands-on experience with a ticketing system (ServiceNow, Jira Service Management, Freshservice ...
Helpdesk Technician I
Chandler, AZ · On-site
$65K - $75K/yr
This is an entry-level position ideal for a customer-focused individual with foundational IT skills ... Familiarity with ticketing platforms (e.g., ServiceNow, Freshservice, Jira Service Management) and ...
Helpdesk Technician I
Chandler, AZ · On-site
$65K - $75K/yr
This is an entry-level position ideal for a customer-focused individual with foundational IT skills ... Familiarity with ticketing platforms (e.g., ServiceNow, Freshservice, Jira Service Management) and ...
IT Support Analyst
Burnsville, MN · On-site
$23 - $28/hr
Freshservice or equivalent * Hardware: Laptops, desktops, peripherals, printers, conferencing ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...
IT Support Analyst
Burnsville, MN · On-site
$23 - $28/hr
Freshservice or equivalent * Hardware: Laptops, desktops, peripherals, printers, conferencing ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... Hands-on experience with a ticketing system (ServiceNow, Jira Service Management, Freshservice ...
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... Hands-on experience with a ticketing system (ServiceNow, Jira Service Management, Freshservice ...
IT Support Specialist
Lees Summit, MO · On-site
This entry-level role is ideal for someone beginning their career in IT or with 1-2 years of ... Experience with help desk ticketing systems (e.g., Jira, Zendesk, Freshservice) preferred.
IT Support Specialist
Lees Summit, MO · On-site
This entry-level role is ideal for someone beginning their career in IT or with 1-2 years of ... Experience with help desk ticketing systems (e.g., Jira, Zendesk, Freshservice) preferred.
IT Support Analyst
$23 - $28/hr
Freshservice or equivalent * Hardware: Laptops, desktops, peripherals, printers, conferencing ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...
IT Support Analyst
$23 - $28/hr
Freshservice or equivalent * Hardware: Laptops, desktops, peripherals, printers, conferencing ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...
IT Support Analyst
Burnsville, MN · On-site
$23 - $28/hr
Freshservice or equivalent * Hardware: Laptops, desktops, peripherals, printers, conferencing ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...
IT Support Analyst
Burnsville, MN · On-site
$23 - $28/hr
Freshservice or equivalent * Hardware: Laptops, desktops, peripherals, printers, conferencing ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... Hands-on experience with a ticketing system (ServiceNow, Jira Service Management, Freshservice ...
We are seeking a Level 1 Help Desk Technician to join our IT team. This is not an entry-level role ... Hands-on experience with a ticketing system (ServiceNow, Jira Service Management, Freshservice ...
IT Support Analyst
$21 - $31.50/hr
Freshservice or equivalent * Hardware: Laptops, desktops, peripherals, printers, conferencing ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...
Quick apply
IT Support Analyst
$21 - $31.50/hr
Freshservice or equivalent * Hardware: Laptops, desktops, peripherals, printers, conferencing ... or entry-level acceptable) * Familiarity with basic troubleshooting in a ticketed support ...
This is an entry-level role for those who have work experience in the skill area. Works within ... Manage and direct help desk tickets via the FreshService portal. * Support special accounting ...
This is an entry-level role for those who have work experience in the skill area. Works within ... Manage and direct help desk tickets via the FreshService portal. * Support special accounting ...
Helpdesk Technician I
Chandler, AZ · On-site
$19.25 - $26/hr
This is an entry-level position ideal for a customer-focused individual with foundational IT skills ... Familiarity with ticketing platforms (e.g., ServiceNow, Freshservice, Jira Service Management) and ...
Helpdesk Technician I
Chandler, AZ · On-site
$19.25 - $26/hr
This is an entry-level position ideal for a customer-focused individual with foundational IT skills ... Familiarity with ticketing platforms (e.g., ServiceNow, Freshservice, Jira Service Management) and ...
Entry Level Freshservice information
What are the most commonly searched types of Freshservice jobs? The most popular types of Freshservice jobs are:
Full-time
Posted 3 days ago
ATI Restoration rating
7.8
Based on 8 frontline employees who took The Breakroom Quiz
Job description
Summary
Entry-level role supporting security operations across endpoint, identity, email, and cloud environments. Ideal for candidates seeking hands-on experience in security monitoring, investigation, and response. You will be mentored, trained, and work closely with an experienced team.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Entry-level role supporting security operations across endpoint, identity, email, and cloud environments. Ideal for candidates seeking hands-on experience in security monitoring, investigation, and response. You will be mentored, trained, and work closely with an experienced team.
Key Responsibilities
- Monitor, investigate, and respond to alerts from XDR, SIEM, and endpoint security platforms
- Analyze activity across identity, endpoint, and cloud environments and escalate security incidents
- Support identity, access management, DLP, and email security
- Support endpoint management, including patching and vulnerability management
- Automate routine tasks and workflows
- Assist with audits, documentation, and reporting
- Track emerging threats and assess risk, exposure, and remediation
- Flexible and able to adjust to evolving operational demands
Required Qualifications
- Understanding of security concepts, operating systems (Windows/Linux), and foundational security operations including monitoring, incident response, and vulnerability management
- Strong analytical and troubleshooting skills
- Familiarity with platforms such as Google Workspace, Okta, M365
- Strong sense of urgency with a proactive and self-directed mindset, with the ability to investigate unfamiliar issues
Preferred Qualifications
- Degree in IT, Cybersecurity, or equivalent experience
- Security certification (e.g., Security+, Network+, or equivalent)
- Experience with automation tools and workflow automation (e.g., Okta Workflows)
- Scripting ability (PowerShell)
- Familiarity with ticketing systems (e.g., Jira, Freshservice)
- Familiarity with diagramming or documentation tools (e.g., Lucidchart, Visio)
- Networking knowledge