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Remote Chat Operator Jobs in Phoenix, AZ (NOW HIRING)

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Remote Medicare Enrollment Representative - Licensed

Phoenix, AZ · On-site

Respond to customers contacting the organization through phone and chat. * Provide Medicare-related ... Basic Windows operating knowledge. * High School Diploma or equivalent. * Full-time availability.

New

Aston Carter

Remote HR Call Agent

Phoenix, AZ · On-site +1

$21/hr

In this role, you handle employee inquiries primarily via phone, chat, and email, using strong ... operating procedures to resolve inquiries, escalating cases when issues cannot be resolved at the ...

LPL Financial

Digital Manager, Service Center

Tempe, AZ · On-site +1

$66K - $111K/yr

... chat, web inquiries, and email. Your mission is to provide real-time coaching, develop your team ... Establish documented operating procedures. * Customer Satisfaction : Develop and implement ...

Benepass

Manager, Customer Experience

Chandler, AZ · Remote

They have experience operating across email, live chat, and phone; managing through rapid change ... This role will begin as a remote position.. However, this role may transition to a hybrid schedule ...

All JobsChat Operator JobsRemote Chat Operator JobsRemote Chat Operator Jobs in Phoenix, AZ

Remote Chat Operator information

See Phoenix, AZ salary details

$12

$20

$29

How much do remote chat operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote chat operator in Phoenix, AZ is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.69 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What are the most commonly searched types of Chat Operator jobs in Phoenix, AZ?

The most popular types of Chat Operator jobs in Phoenix, AZ are:

What are popular job titles related to Remote Chat Operator jobs in Phoenix, AZ?

For Remote Chat Operator jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Chat Operator jobs in Phoenix, AZ look for?

The top searched job categories for Remote Chat Operator jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Chat Operator jobs?

Cities near Phoenix, AZ with the most Remote Chat Operator job openings:

Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in Phoenix, AZ as of August 2026, with employment types broken down into 47% Full Time, 50% Part Time, 2% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,007 per year, or $20.2 per hour.

Remote Medicare Enrollment Representative - Licensed

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Phoenix, AZ • On-site

Contractor

Medical, Dental, PTO

Posted 2 days ago

New

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Job description

Seasonal Remote Opportunity | Full-Time

The Role

We are looking for licensed insurance agents to provide Medicare enrollment assistance during the Annual Enrollment Period.

This customer-focused position involves helping individuals understand their available coverage options and completing enrollment-related activities through inbound calls and digital chat.

Work Schedule

This is a full-time seasonal contract position. Candidates must be available Monday through Saturday, with working hours scheduled within 8:00 AM–9:00 PM Eastern Time.

Eligible States

Recruiting is currently open to residents of:

Alabama | Arizona | Arkansas | Delaware | Florida | Georgia | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Jersey | New Mexico | North Carolina | North Dakota | Ohio | Oklahoma | Pennsylvania | South Carolina | South Dakota | Tennessee | Texas | Utah | West Virginia | Wisconsin | Wyoming

What You’ll Handle

The person selected will:

  • Respond to customers contacting the organization through phone and chat.
  • Provide Medicare-related information in a clear and professional manner.
  • Help customers understand benefits and coverage.
  • Guide eligible customers through plan enrollment.
  • Document interactions correctly.
  • Adhere to established compliance and quality requirements.
  • Work toward assigned performance goals.

Must-Have Qualifications

  • Active Resident Health Insurance License.
  • License remains active through 12/08/2027.
  • Resident license corresponds with current state of residence.
  • Minimum 1 year customer service background.
  • Typing speed of 45 WPM or greater.
  • Basic Windows operating knowledge.
  • High School Diploma or equivalent.
  • Full-time availability.

Preferred: Medicare, AEP, or insurance sales experience.

Equipment & Connectivity

Because the position is performed remotely, applicants need:

Internet: 35 Mbps download / 15 Mbps upload minimum
Workspace: Quiet and professional

Applicants may need to submit a Speedtest.net screenshot.

The following connection types cannot be used: satellite internet, mobile hotspots, VPNs, or peer-to-peer networks.

Training Program

New team members will complete a five-week training program consisting of four weeks of classroom learning and one week of nesting.

Future opportunities may be considered based on business needs and performance.