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Remote Chat Text Support Jobs (NOW HIRING)

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Remote Chat Support Agent This is a remote position open to residents of the United States only. Company Overview Aniesispharma is a leading pharmaceutical company that specializes in the development ...

Centerstone

Chat/Text Crisis Specialist

$20.05 - $28.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY OF POSITION This is a remote position on a 24/7/365 mental health crisis/suicide prevention ... While the interactions begin online, this position may also support telephonic intervention if an ...

Centerstone

Chat/Text Crisis Specialist

Nashville, TN · On-site +1

$20.05 - $28.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY OF POSITION This is a remote position on a 24/7/365 mental health crisis/suicide prevention ... While the interactions begin online, this position may also support telephonic intervention if an ...

Jobs for Humanity

Remote Chat and Email Representative

$16.50 - $22.25/hr

Experience supporting clients through written digital channels Work Environment * Fully remote role * Primarily text-based communication through chat and email * Collaboration with administrative ...

Ethypharm

Chat Support Supervisor

Reidsville, NC · Remote

  • PTO

Supervise and support a team of remote Chat Support Agents. * Monitor daily team performance, productivity, attendance, and service quality. * Ensure customer inquiries are handled promptly ...

New

DeafLEAD

Chat and Text Workforce Manager

Columbia, MO · On-site +1

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Reports To: Assistant Director of Workforce Management Department: Chat and Text Start Date ... Support forecasting and workforce planning efforts by providing operational insights, staffing ...

DeafLEAD

National Chat and Text Operations Manager

Columbia, MO · On-site +1

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Reports To: Assistant Director of Operations Start Date: September 30th, 2026 Salary Range ... Supervise and support Chat and Text Shift Supervisors; establish regular one-on-one meetings ...

DeafLEAD

National Chat and Text Operations Manager

Columbia, MO · Remote

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Reports To: Assistant Director of Operations Start Date: September 30th, 2026 Salary Range ... Supervise and support Chat and Text Shift Supervisors; establish regular one-on-one meetings ...

Axuall

Support Specialist

$60K - $75K/yr

  • Medical

  • Retirement

  • PTO

Be readily available to provide live support via email, chat, text, and phone during scheduled ... Remote Work Flexibility * Flexible PTO * Paid parental leave In addition, Axuall is committed to ...

Axuall

Support Specialist

$60K - $75K/yr

  • Medical

  • Retirement

  • PTO

Be readily available to provide live support via email, chat, text, and phone during scheduled ... Remote Work Flexibility * Flexible PTO * Paid parental leave In addition, Axuall is committed to ...

American Lebanese Syrian Associated Charities

$16.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Location: Remote in USA Responsible for servicing donors, and managing relationships through ... chat, text and social media) with individuals, businesses, and organizations for fundraising ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our ...

Orlando Informer

Guest Experience Coordinator

Orlando, FL · On-site +1

$20.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll support guests throughout their experience with Orlando Informer, from answering questions ... Communicate with guests across telephone, live chat, text, email, Instagram, Facebook, and X.

Orlando Informer

Guest Experience Coordinator

Orlando, FL · Remote

$20.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll support guests throughout their experience with Orlando Informer, from answering questions ... Communicate with guests across telephone, live chat, text, email, Instagram, Facebook, and X.

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Remote Chat Text Support information

See salary details

$14

$26

$44

How much do remote chat text support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote chat text support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is remote chat text support?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote chat text support specialist?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What are some common challenges faced in a remote chat text support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

More about Remote Chat Text Support jobs

What cities are hiring for Remote Chat Text Support jobs?

Cities with the most Remote Chat Text Support job openings:

What states have the most Remote Chat Text Support jobs?

States with the most job openings for Remote Chat Text Support jobs include:

What job categories do people searching Remote Chat Text Support jobs look for?

The top searched job categories for Remote Chat Text Support jobs are:

Remote Chat Text Support jobs near you
Infographic showing various Remote Chat Text Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Remote Chat Support Agent

Aniesis Pharma

Remote

$19.25 - $25.50/hr

Other

Medical, Dental, Vision, PTO

Re-posted 28 days ago

Job description

Remote Chat Support Agent

This is a remote position open to residents of the United States only.

Company Overview

Aniesispharma is a leading pharmaceutical company that specializes in the development and production of innovative and life-saving medications. With a mission to improve the health and well-being of people around the world, we are dedicated to providing high-quality products and exceptional customer service.

Job Overview

We are seeking a highly motivated and skilled Remote Chat Support Agent to join our team. As a Remote Chat Support Agent, you will be responsible for providing excellent customer service to our clients through online chat support. This is a full-time, remote position that offers the flexibility to work from anywhere.

Key Responsibilities
  • Provide prompt and professional responses to customer inquiries through online chat support
  • Assist customers with product information, order inquiries, and technical issues
  • Troubleshoot and resolve customer complaints in a timely and efficient manner
  • Maintain accurate and detailed records of customer interactions
  • Collaborate with other team members to ensure consistent and high-quality customer service
  • Continuously strive to improve customer satisfaction and retention rates
  • Stay up-to-date with product knowledge and industry trends to better assist customers
  • Follow company policies and procedures to ensure compliance and confidentiality
Requirements
  • High school diploma or equivalent; college degree preferred
  • Minimum of 1 year experience in customer service, preferably in a remote or online setting
  • Excellent written and verbal communication skills
  • Strong problem-solving and multitasking abilities
  • Proficient in using online chat platforms and customer service software
  • Ability to work independently and in a team environment
  • Flexible schedule to accommodate customer needs
  • Strong attention to detail and organizational skills
  • Positive attitude and a passion for providing exceptional customer service
Benefits
  • Competitive salary
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • Remote work flexibility
  • Opportunities for career growth and development
  • Collaborative and supportive work environment

If you are a self-starter with a passion for customer service and a desire to be a part of a dynamic and growing company, we encourage you to apply for this exciting opportunity. Join the Aniesispharma team and make a difference in the lives of people worldwide.

Apply