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Remote Chat Text Support Jobs in Queens, NY (NOW HIRING)

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

Contract Telehealth Dietitian

Manhattan, NY ยท On-site +1

$42 - $47/hr

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

Telehealth Registered Dietitian

New York, NY ยท On-site +1

$42 - $47/hr

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

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Remote Chat Text Support information

See Queens, NY salary details

$15

$27

$46

How much do remote chat text support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote chat text support in Queens, NY is $27.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.62 per hour, depending on experience, location, and employer.

What is remote chat text support?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote chat text support specialist?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What are some common challenges faced in a remote chat text support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What are popular job titles related to Remote Chat Text Support jobs in Queens, NY?

For Remote Chat Text Support jobs in Queens, NY, the most frequently searched job titles are:

What job categories do people searching Remote Chat Text Support jobs in Queens, NY look for?

The top searched job categories for Remote Chat Text Support jobs in Queens, NY are:

What cities near Queens, NY are hiring for Remote Chat Text Support jobs?

Cities near Queens, NY with the most Remote Chat Text Support job openings:

Infographic showing various Remote Chat Text Support job openings in Queens, NY as of August 2026, with employment types broken down into 67% Full Time, 20% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,534 per year, or $27.2 per hour.

Licensed Clinical Social Worker for Mental Health Services (LCSW) - Remote | Chat and Change Mental

Chat and Change Mental Health

Hempstead, NY โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago


Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our remote team. This full-time position offers an exceptional opportunity to provide vital psychotherapy and mental health services to individuals navigating various mental health challenges. As an LCSW, you will play a crucial role in enhancing patients' emotional well-being, helping them achieve improved mental health outcomes through personalized treatment approaches.

About the Organization

Chat and Change Mental Health is a progressive organization committed to transforming mental health care through innovative practices and compassionate service delivery. Located in Hempstead, New York, we prioritize the well-being of our clients by fostering a supportive environment that values each individual's journey toward recovery. Our team of skilled professionals stands out for their dedication to evidence-based practices and a patient-centered approach that ensures our services are tailored to meet the unique needs of each individual.

Work Environment

This role is designed for remote work, enabling you to provide mental health services from the comfort of your own home while maintaining flexibility in your schedule. Our organization supports a work-life balance, with a full-time schedule of Monday to Friday, from 9:00 AM to 5:00 PM, allowing professionals to manage their responsibilities effectively while delivering quality care. You will be integrated into a collaborative virtual team environment, with access to continuous support and professional development opportunities.

Key Responsibilities
  • Conduct comprehensive mental health assessments to evaluate emotional, behavioral, and social functioning of patients.
  • Provide individualized psychotherapy to a diverse patient population, addressing conditions such as anxiety, depression, and post-traumatic stress disorder (PTSD).
  • Develop, implement, and modify evidence-based treatment plans tailored to each patientโ€™s unique circumstances and cultural background.
  • Monitor patient progress meticulously, utilizing feedback from both clients and interdisciplinary team members to adjust treatment strategies as required.
  • Collaborate effectively with a range of healthcare professionals, including psychiatrists and physicians, to ensure cohesive and holistic patient care.
  • Educate patients and their families about mental health conditions, available treatment options, and community resources, enhancing their understanding and engagement in the treatment process.
  • Uphold high ethical standards and confidentiality protocols, ensuring that all patient interactions are conducted with professionalism and respect.
Patient Population / Client Focus

The individuals you will serve include a broad spectrum of clients experiencing mental health difficulties, ranging from those managing everyday stressors to individuals facing more severe psychiatric conditions. By providing therapeutic support, you will be instrumental in guiding patients through their challenges and facilitating their paths toward recovery and empowerment.

Qualifications
  • A Master's degree in Social Work from an accredited institution is required.
  • Current state licensure as a Licensed Clinical Social Worker (LCSW).
  • At least 2-3 years of relevant experience providing mental health services, with a focus on psychotherapy.
  • Demonstrated proficiency in effective communication and interpersonal skills necessary for establishing strong relationships with patients and healthcare collaborators.
  • Deep understanding of mental health issues, treatment modalities, and the unique experiences faced by patients in their recovery journeys.
  • Proficient in utilizing electronic health records (EHR) systems and other healthcare software for managing patient information and coordinating care effectively.
  • A strong commitment to maintaining patient confidentiality and adhering to professional practice standards.
Preferred Experience

While a minimum of two years of experience is required, candidates with additional experience in specialized therapeutic techniques, such as cognitive behavioral therapy (CBT) or dialectical behavior therapy (DBT), will find their skill set particularly valuable in this role.

Compensation and Benefits

We offer a competitive salary ranging from USD 90,000 to 105,000 per year, reflecting your experience and qualifications. In addition to salary, Chat and Change Mental Health provides a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Short-term and long-term disability insurance
  • 401(k) plan with flexible spending options
  • Reimbursement for certification and licensing expenses
  • Incentives through our refer-a-friend bonus program
  • Weekly direct deposit
Career Growth Opportunities

At Chat and Change Mental Health, we are committed to your professional development. You will have access to ongoing training and development opportunities that will enhance your clinical skills and broaden your professional horizons. This role serves as a stepping stone toward advanced clinical positions within our organization, contributing to your career trajectory in mental health care.

Why Join Our Team

Join Chat and Change Mental Health to make a significant impact in the lives of individuals and their families. We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is prioritized. If you are passionate about mental health and are eager to be part of a transformative organization, we encourage you to apply.

Application Information

If you would like to be considered for this exciting opportunity, please submit your resume and cover letter today. We look forward to welcoming a new member to our dedicated team!