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Remote Chat Text Support Jobs (NOW HIRING)

Capacity

Chat Brand Rep (FootJoy) (Remote)

Denver, CO · Remote

$15/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. * Must ... Chat interactions are paid out weekly on an hourly basis of $15/hour * Performance based rewards ...

Support After Abortion Inc

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After Abortion Support Specialist

Greenville, SC · Remote

$18 - $25/hr

This role is primarily text, email, live chat, and occasional phone support. Clients may be ... Remote work * On-the-job training * Meaningful, mission-driven work * Supportive team environment ...

Support After Abortion Inc

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After Abortion Support Specialist

Greenville, SC · Remote

$18 - $25/hr

This role is primarily text, email, live chat, and occasional phone support. Clients may be ... Remote work * On-the-job training * Meaningful, mission-driven work * Supportive team environment ...

Cross Border Talents

Providing customer support via phone, email, or chat * Back Office activities * Assisting customers ... Reviewing and moderating online content (videos, images, text) * Supporting businesses through ...

Capacity

Chat Brand Rep (FootJoy)

Denver, CO · Remote

$15/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. * Must ... Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS * A computer w ...

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer ... As a Live Chat Agent, you will be responsible for providing timely and accurate support to our ...

Essence Journey

Remote Customer Support Associate

Chicago, IL · Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

Encino, CA · Remote

$18.25 - $25.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

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How much do remote chat text support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote chat text support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Chat Text Support specialist, and why are they important?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What are some common challenges faced in a Remote Chat Text Support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What are Remote Chat Text Support jobs?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

More about Remote Chat Text Support jobs
What cities are hiring for Remote Chat Text Support jobs? Cities with the most Remote Chat Text Support job openings:
What states have the most Remote Chat Text Support jobs? States with the most job openings for Remote Chat Text Support jobs include:
What job categories do people searching Remote Chat Text Support jobs look for? The top searched job categories for Remote Chat Text Support jobs are:
Remote Chat Text Support jobs near you
Infographic showing various Remote Chat Text Support job openings in the United States as of May 2026, with employment types broken down into 6% Internship, 1% As Needed, 83% Full Time, 3% Part Time, 1% Temporary, and 6% Contract. Highlights an 87% Physical, 10% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Chat Brand Rep (FootJoy) (Remote)

Chat Brand Rep (FootJoy) (Remote)

Capacity

Denver, CO • Remote

$15/hr

Contractor

Posted 7 days ago

Job description

Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Capacity finds the enthusiasts, fanatics, advocates... the REAL experts and puts them together with customers to create one of a kind interactions. Are you all in on your favorite brand? Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill out our knowledge quiz for your favorite brand and show us you have what it takes.


RESPONSIBILITIES AND DUTIES

  • Must LOVE being on the golf course, be willing to share your passion - it's contagious!
  • Familiarity with FootJoy golf and media/searches related to it.
  • Own and use FootJoy products from shoes to apparel to gear.
  • Ability to compare and analyze with competing products.
  • Comfortable showing empathy to customers in stressful situations.

SKILLS AND QUALIFICATIONS

  • Experience with golf shoes, apparel, and gear.
  • Ability to compare and contrast products uses and features.
  • Passionate about getting customers into the right products for their needs.
  • Ability to speak to customers at all knowledge levels.
  • Proficient in the use of modern technology, especially web search and navigation.
  • Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form.
  • Must be free during nights and weekends, average of 15-20 hours per week

COMPENSATION AND PERKS

  • This is a 1099 Independent Contractor position
  • Chat interactions are paid out weekly on an hourly basis of $15/hour
  • Performance based rewards redeemable for product and/or gift cards
  • Insider information from your brand about new product launches and events
  • Immediate start upon completion of onboarding
  • Remote position from anywhere you can connect to the internet

TECHNOLOGY DETAILS

  • A computer w/ Chrome browser (desktop or laptop - tablets and other mobile devices are not compatible at this time)
  • Stable internet connection (we suggest at least a consistent 10mbps)
  • Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets)