ZipRecruiter

Log In

2

Remote Chat Text Support Jobs (NOW HIRING)

Smile Doctors

Remote Care Coordinator

Lubbock, TX · Remote

$16.50 - $22.25/hr

Provides troubleshooting/technical support to patients using digital platforms What You'll Need ... Intermediate knowledge of digital applications including web, email, chat, text, etc.

Capacity

IT Chat Specialist (CDW) (Remote)

Denver, CO · Remote

$16 - $21/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form CDW ... Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience ...

Capacity

Chat Brand Rep (FootJoy)

Denver, CO · Remote

$15/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. * Must ... Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS * A computer w ...

Essence Journey

Remote Customer Support Associate

San Diego, CA · Remote

$18.50 - $25.50/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer ... As a Live Chat Agent, you will be responsible for providing timely and accurate support to our ...

Essence Journey

Remote Customer Support Associate

Boston, MA · Remote

$19 - $26/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

next page

Showing results 1-20

All JobsChat Text Support JobsRemote Chat Text Support Jobs

Remote Chat Text Support information

See salary details

$14

$26

$44

How much do remote chat text support jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for remote chat text support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Is paid chatting a legitimate job?

Paid chat support jobs, including remote chat text support roles, are legitimate employment opportunities where workers assist customers via online messaging platforms. These jobs typically require good communication skills and may involve flexible schedules, but applicants should research the employer to avoid scams. Genuine positions usually do not ask for upfront payments or personal financial information.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. They typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How to make $1000 a week remote?

Remote chat text support jobs typically pay hourly rates that can range from $10 to $20 per hour, making it challenging to earn $1000 weekly unless working full-time or taking on multiple clients. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay or performance bonuses. Consistent high-volume work and efficient communication are key to maximizing income in this role.

What are Remote Chat Text Support jobs?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are some common challenges faced in a Remote Chat Text Support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What are the key skills and qualifications needed to thrive as a Remote Chat Text Support specialist, and why are they important?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

How do I become a text chat agent?

To become a remote chat text support agent, you typically need good communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Training is often provided, and a reliable internet connection is essential for remote work.
More about Remote Chat Text Support jobs
What cities are hiring for Remote Chat Text Support jobs? Cities with the most Remote Chat Text Support job openings:
What states have the most Remote Chat Text Support jobs? States with the most job openings for Remote Chat Text Support jobs include:
What job categories do people searching Remote Chat Text Support jobs look for? The top searched job categories for Remote Chat Text Support jobs are:
Remote Chat Text Support jobs near you
Infographic showing various Remote Chat Text Support job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 1% As Needed, 27% Full Time, 1% Part Time, 66% Contract, and 3% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Remote Care Coordinator

Remote Care Coordinator

Smile Doctors

Lubbock, TX • Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Smile Doctors rating

6.2

Company rating: 6.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

691st of 873 rated healthcare providers

Job description

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

We are looking for a Remote Care Coordinator to join our Lubbock 84th team.

If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states.  At Smile Doctors, we excel at providing exceptional patient care.

What We Offer

  • Competitive salary
  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 2 weeks paid time off in your first full year + paid holidays
  • Discounts on braces and clear aligners for you and your family members

 

What You’ll Do

  • Communicates with patients through Smile Doctors Anywhere and all digital dashboards
  • Manages clinical protocols with Smile Doctors Anywhere with doctor
  • Monitors dashboards, analytics and reporting to increase adoption and utilization of Smile Doctors Anywhere
  • Collaborates with doctors and team on notifications which require immediate attention
  • Communicates with clinic teams regarding Smile Doctors Anywhere updates and/or changes
  • Analyzes and reviews daily reporting in Smile Doctors Anywhere and Power BI for all notifications and all other digital platforms
  • Provides troubleshooting/technical support to patients using digital platforms

What You’ll Need

  • High School Diploma or equivalent required
  • Bachelor’s Degree preferred
  • Three (3) years of clinical orthodontic or dental experience required
  • One (1) year technical support experience preferred, but not required
  • Bilingual (Spanish) preferred but not required
  • Intermediate knowledge of digital applications including web, email, chat, text, etc.
  • Intermediate knowledge of principles and processes for providing outstanding customer service

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization.  We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

What Smile Doctors employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply