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Remote Chat Text Support Jobs in Oregon (NOW HIRING)

Nayya

Financial Planner (US)

OR · Remote

$75K - $101K/yr

Support members and build trusting relationships via text-based chat, phone, and video calls ... A high level of agency in a remote, fast-moving environment and a bias toward action * An ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Web Hosting Northwest

$16 - $21.75/hr

This position will be responsible for managing customer contacts via one or more communication channels such as email, phone and/or chat. This role requires strong listening skills as well as ...

Hospitable

Customer Support Advocate (Europe - Remote)

OR · On-site +1

$319K/yr

Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not ... chat, email, and Zoom calls. * Create bug reports to escalate to engineering. * Create video and ...

NoGigiddy

Customer Success Specialist

Portland, OR · Remote

$16 - $22/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

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All JobsRemote Chat Text Support JobsRemote Chat Text Support Jobs in Oregon

Remote Chat Text Support information

Is paid chatting a legitimate job?

Paid chat support jobs, including remote chat text support roles, are legitimate employment opportunities where workers assist customers via online messaging platforms. These jobs typically require good communication skills and may involve flexible schedules, but applicants should research the employer to avoid scams. Genuine positions usually do not ask for upfront payments or personal financial information.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. They typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How to make $1000 a week remote?

Remote chat text support jobs typically pay hourly rates that can range from $10 to $20 per hour, making it challenging to earn $1000 weekly unless working full-time or taking on multiple clients. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay or performance bonuses. Consistent high-volume work and efficient communication are key to maximizing income in this role.

What are Remote Chat Text Support jobs?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are some common challenges faced in a Remote Chat Text Support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What are the key skills and qualifications needed to thrive as a Remote Chat Text Support specialist, and why are they important?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

How do I become a text chat agent?

To become a remote chat text support agent, you typically need good communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Training is often provided, and a reliable internet connection is essential for remote work.
What are popular job titles related to Remote Chat Text Support jobs in Oregon? For Remote Chat Text Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Chat Text Support jobs in Oregon look for? The top searched job categories for Remote Chat Text Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Chat Text Support jobs? Cities in Oregon with the most Remote Chat Text Support job openings:
Remote Chat Text Support jobs near you

Evening/Weekend Contract Therapist

Talkspace Remote Therapist Roles

OR • Remote

$90/hr

Other

Posted 9 days ago

Job description

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!

We're looking for a part-time, contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice-without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care! 

We are currently hiring licensed providers in all states within the United States except NC, MA, MI, VT. Providers licensed in TX & FL will be required to provide at least 10 hours of availability during evenings or weekends. No minimum hour requirement applies to providers in all other states.

What you'll do:

  • Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
  • Conduct client sessions using video, audio, and live messaging services
  • Respond to asynchronous client messages each week, in a timely manner
  • Complete your required clinical documentation after each client session
  • Offer availability during evenings and/or weekends

About you

  • Current license to practice independently without supervision in your state(s) of licensure
    • Note: Associate licensed providers who require supervision are not eligible for this role
  • Individual professional malpractice liability insurance policy
  • Individual NPI number
  • Comfortable learning new online tools and technology 
  • Reliable internet connection and video-capable device

Perks

  • Clients Ready for You: Talkspace provides new client referrals
  • Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
  • No Membership Fees: No provider fees
  • Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
  • Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
  • Fully Paid Training: Master the Talkspace platform before your first session
  • Clinical Support: Provider Support and IT teams available for any technical or platform related questions
  • Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
  • Health Perks: Access Stride Health to support your health and financial well-being

Compensation

  • Compensation for sessions is determined by the state in which your client resides. Rates for shorter live sessions (30- and 45-minute) are prorated.
    • CA: $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
    • DC, MA, MD, NY, VA, WA: $78 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
    • All other states: $70 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
  • Additional compensation for asynchronous messaging
  • Earn a new client engagement bonus, varying by plan type

Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.

Why Talkspace

Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. 

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace's core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. 

All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don't meet every qualification or if your path has been nontraditional - such as not completing a formal degree program, taking a career break, or having a prior criminal record - if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

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