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Remote Chat Text Support Jobs in Oregon (NOW HIRING)

StarRez

Technical Support Representative

OR · On-site +1

You will handle customer inquiries across phone, chat, and email channels while delivering a high ... Remote (US) * Travel: Less than 5% (The percentage of travel is an estimation and could vary based ...

Lively

Member Support Associate

OR · Remote

$17.50 - $24/hr

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come ... Top notch customer service over the phone, through email, and chat is our priority, and we need ...

Nayya

Financial Planner (US)

OR · Remote

$75K - $101K/yr

Support members and build trusting relationships via text-based chat, phone, and video calls ... A high level of agency in a remote, fast-moving environment and a bias toward action * An ...

Securly

Technical Product Support - EdTech

OR · Remote

$24 - $26.44/hr

... chat, email, and web-based support requests. This role blends world-class customer service with ... Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization.

Securly

Technical Product Support - EdTech

OR · Remote

$24 - $26.44/hr

... chat, email, and web-based support requests. This role blends world-class customer service with ... Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization.

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Web Hosting Northwest

$16 - $21.75/hr

This position will be responsible for managing customer contacts via one or more communication channels such as email, phone and/or chat. This role requires strong listening skills as well as ...

New Home Star

Online Sales Assistant

Bend, OR · Remote

$23/hr

This fully remote position combines customer engagement with operational support. You'll assist ... text, and chat. * Qualify leads by understanding customer needs, timelines, and buying goals.

Symbotic

Technical Support Administrator

OR · Remote

$25.96 - $35.96/hr

Ability to develop organized timelines based off chat transcripts and group calls. * Experience ... Experience with supporting systems remotely by connecting to various system types via Remote ...

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All JobsChat Text Support JobsRemote Chat Text Support JobsRemote Chat Text Support Jobs in Oregon

Remote Chat Text Support information

What are Remote Chat Text Support jobs?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are some common challenges faced in a Remote Chat Text Support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What are the key skills and qualifications needed to thrive as a Remote Chat Text Support specialist, and why are they important?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What are popular job titles related to Remote Chat Text Support jobs in Oregon? For Remote Chat Text Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Chat Text Support jobs in Oregon look for? The top searched job categories for Remote Chat Text Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Chat Text Support jobs? Cities in Oregon with the most Remote Chat Text Support job openings:
Remote Chat Text Support jobs near you
Infographic showing various Remote Chat Text Support job openings in Oregon as of July 2026, with employment types broken down into 63% Full Time, 4% Part Time, and 33% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.
Partner Experience & Chat Specialist (Remote)

Partner Experience & Chat Specialist (Remote)

ABC Legal Services

OR • Remote

$15 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Partner Experience & Chat Specialist provides support to active process servers who are employed or contracted with ABC Legal Services. This support includes answering questions, resolving issues, managing and distributing work, and addressing performance concerns. The Partner Experience Specialist also monitors work that has been dispatched to Sheriff Offices. This position is remote but located in Oregon.

Key Responsibilities:

  • Answer inquires and resolve issues from process servers
  • Oversees distribution and dispatch of cases to process servers
  • Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
  • Monitor process server status to ensure they are in good standing and able to accept and complete work
  • Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
  • Collaborate with team members to find broken processes or inefficiencies in daily tasks
  • Resolves issues on task board in Skye

Qualifications:

  • Customer service or IT experience strongly preferred
  • High school diploma or GED required
  • Familiarity with Legal Process as plus
  • Excellent written and verbal communication skills
  • Experience and proficiency with Microsoft Office (Word, Excel)

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

Pay Range: $15.00 - $18.00 per hour (depending on experience)

Schedule: Full-time Shift from Thursday-Monday 9am-5:30pm PST, (weekend availability required)

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