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Chat Administrator Jobs (NOW HIRING)

Point72

Chat Platform Lead

Manhattan, NY · On-site

... Administer and optimize the firm's chat platform environments, including user provisioning, room and channel governance, and integration with internal systems • Partner with the appropriate ...

Point72

Chat Platform Lead

New York, NY · On-site

$2/hr

Administer and optimize the firm's chat platform environments, including user provisioning, room and channel governance, and integration with internal systems * Partner with the appropriate ...

Point72

Chat Platform Lead

New York, NY · On-site

$2/hr

Administer and optimize the firm's chat platform environments, including user provisioning, room and channel governance, and integration with internal systems * Partner with the appropriate ...

Integris

Systems Administrator

Cranbury, NJ · On-site

Responsibilities : • Initial contact for inbound phone and chat support request. • Provide ... or Azure Administrator Associate AZ-104 or equivalent on-the-job experience • Strong ...

Dabella

$70K - $80K/yr

This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides ... Administer and configure Five9 and other call center platforms, including integrations with ...

Dabella

Dialer Systems Administrator

Austin, TX

$70K - $80K/yr

This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides ... Administer and configure Five9 and other call center platforms, including integrations with ...

Deluxe Corporation

Sales Administrator

Lenexa, KS · On-site

$24.75 - $25/hr

The Sales Administrator directly supports the sales and business development functions in an ... This position requires regular interaction with customers via phone, chat and email. • Assist ...

New

Deluxe

Sales Administrator

Lenexa, KS · On-site

$24.75 - $25/hr

The Sales Administrator directly supports the sales and business development functions in an ... Respond to incoming site chat requests, e-mail requests, and queued calls and follow up with ...

PrestigePEO

Helpdesk Administrator

Redding, CA · On-site

... chat, email, or in person. • Record, document, and escalate support tickets as needed. • Cloud ... Administer and support Office 365 tenant management (Exchange Online, Teams, SharePoint). • ...

Anticimex

$17 - $23.50/hr

Sales Admin Supervisor Job Summary In addition to the core sales administration duties, the Sales ... Monitor the New Start chat for consistent reschedules and report to SM, BM & Sales Mgrs. Route ...

M&K Truck Centers

IT Administrator

Muncie, IN · On-site

As an IT Administrator you would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel to remote locations will be required. Job ...

Anticimex

Sales Admin Supervisor

Matthews, NC · On-site

$18.75 - $25.75/hr

... chat for consistent reschedules and report to SM, BM & Sales Mgrs. • Route / Optimize New Start technicians. Report on opening hours to the sales team, SM & BM. • Act as the account manager for ...

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Chat Administrator information

What does a typical day look like for a Chat Administrator?

As a Chat Administrator, your typical day involves monitoring chat rooms or discussion forums to ensure conversations remain respectful and aligned with community guidelines. You may review and approve user content, respond to user queries, address reports of inappropriate behavior, and coordinate with moderation teams or technical support. Regularly updating guidelines, training new moderators, and analyzing chat activity trends can also be part of your responsibilities. You'll often collaborate with customer support, marketing, or IT departments to enhance user experience and resolve technical issues efficiently.

What are the key skills and qualifications needed to thrive in the Chat Administrator position, and why are they important?

To thrive as a Chat Administrator, you need strong communication skills, a keen understanding of chat platform moderation, and experience in managing online communities. Familiarity with chat management tools, automation bots, and ticketing or CRM systems is often required, and certifications in community management can be advantageous. Patience, problem-solving, and conflict resolution abilities help you build rapport and handle sensitive situations effectively. These skills and qualities are critical for maintaining a safe, engaging, and productive online environment that aligns with organizational standards.

What is a Chat Administrator job?

A Chat Administrator is responsible for managing online chat platforms, ensuring smooth communication, enforcing community guidelines, and handling user inquiries. They moderate discussions, remove inappropriate content, and may assist with technical issues or customer support. Their role is essential in maintaining a safe and engaging environment for users.

More about Chat Administrator jobs
What are the most commonly searched types of Chat Administrator jobs? The most popular types of Chat Administrator jobs are:
What job categories do people searching Chat Administrator jobs look for? The top searched job categories for Chat Administrator jobs are:
Chat Administrator jobs near you
Chat Systems Administrator I

Chat Systems Administrator I

Trace Systems

Shaw Air Force Base, SC • On-site

Full-time

Posted 23 days ago

Job description

Job Overview
Job Title: Chat Systems Administrator I
Location: Shaw AFB, SC
This position is pending contract award.
Job Responsibilities
Trace Systems is actively recruiting for a Chat Systems Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract at Shaw AFB, SC
The job responsibilities include, but are not limited to:
  • Support the day-to-day management, operation, maintenance and administration of communications and IT systems and services in production, development, exercise and training environments. Preventive, remedial, and corrective maintenance shall be performed to ensure equipment and/or systems are in full operating condition as described by the equipment manufacturer without degradation of service.
  • Install, patch, upgrade, tune, optimize and repair hardware and software (including operating systems, applications and databases) to maintain optimal performance;
  • O&M of equipment and/or systems up to and including their demarcation points, and shall coordinate with, and assist external entities (other governmental agencies or contractors) in troubleshooting beyond their demarcation point during outages and troubleshooting, as required;
  • Establish a trend analysis program to ensure equipment, systems and services meet minimum operational availability, reliability and survivability requirements, (including backup and recovery of end-to-end systems.
  • Identify hardware, software and/or service shortfalls and provide optimization recommendations to the government technical representative.
  • Schedule, coordinate, perform and record Preventive Maintenance Inspections (PMIs) on the communication and IT systems and associated hardware IAW the original equipment manufacturer's manuals (and/or government technical orders, as applicable) and USAFCENT Special Instructions- Communications (SPIN-C);
  • Perform unscheduled maintenance when equipment repairs and/or service restoration is required;
  • Monitor equipment and systems for indications of warnings, faults, alarm conditions and outages; and provide component and system fault isolation, diagnostics, troubleshooting and restoration services;
  • Troubleshoot until the source of the condition, degradation or outage is identified, and implement corrective actions and repairs to restore affected equipment, systems or services to full operational capability;
  • Design, write, modify and implement software programs/applications;
  • Develop "glue-ware" to support operational client applications and security patches;
  • Provide Tier 2 technical support;
  • Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services;
  • Manage and administer user accounts, profiles and access;
  • Monitoring user access and adherence to established policies and procedures to ensure a secure operating environment;
  • Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance;
  • Provide technical assistance for assigned projects;
  • Provide desktop, server and software application integration support;
  • Operate and maintain monitoring and analysis tools; and detect, analyze and resolve platform, infrastructure and system problems;
  • Other Duties as Required.

Minimum Qualifications
  • Active, in-scope US Government issued Secret clearance with eligibility.
  • Due to the nature of the work and contract requirements, US Citizenship is required.

GENERAL EXPERIENCE:
  • 2+ years performing administrative maintenance on server operating systems.
  • Understanding of chat programs in a DOD environment.
  • DoDM 8140 IAT Level 2 (Security+) or higher ; and Microsoft Certified Solution Associate (MCSA) or equivalent certification.

Education
  • High School Diploma or GED.

Trace Systems
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

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