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Chat Administrator Jobs (NOW HIRING)

Integris

Systems Administrator

Cranbury, NJ · On-site

Job Summary The Systems Administrator (SA) is responsible for providing advanced support for ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...

Integris

Systems Administrator

Cranbury, NJ · On-site

Job Summary The Systems Administrator (SA) is responsible for providing advanced support for ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...

Integris

Systems Administrator

Spring, TX

Job Summary The Systems Administrator (SA) is responsible for providing advanced support for ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...

New

Partners In Care

Systems Administrator

Bend, OR · On-site

Internal Chat Platforms * Perform first- and second-level troubleshooting * Escalate complex issues to the Senior Systems Administrator * Track, document, and resolve incidents in a timely manner ...

Partners In Care

Systems Administrator

Bend, OR · On-site

$25.49 - $40.71/hr

Internal Chat Platforms * Perform first- and second-level troubleshooting * Escalate complex issues to the Senior Systems Administrator * Track, document, and resolve incidents in a timely manner ...

Acro Service Corp.

System Administrator

Buffalo, WV · On-site

$45 - $50/hr

Monitor Teams PMI chat for posted issues that may impact production. Network, Power, and Cabling ... On prem Server admin ex - Windows and Linux * Application Specific support - Basic application ...

Draper

AI Systems Administrator

Cambridge, MA · On-site

Summary: The AI Systems Administrator is instrumental in bringing AI to Draper. The incumbent ... This role works with engineering to ensure that multiple LLMs are accessible through a chat ...

Flatrock

Help Desk Administrator

Flint, MI · On-site

Job Summary : Flatrock is seeking a Help Desk Administrator to serve as the primary point of ... chat, and ticketing system. • Diagnose and resolve basic technical issues involving Windows ...

New

Draper

AI Systems Administrator

Cambridge, MA · Hybrid

Summary: The AI Systems Administrator is instrumental in bringing AI to Draper. The incumbent ... This role works with engineering to ensure that multiple LLMs are accessible through a chat ...

Draper Labs

AI Systems Administrator

Cambridge, MA · On-site

Summary: The AI Systems Administrator is instrumental in bringing AI to Draper. The incumbent ... This role works with engineering to ensure that multiple LLMs are accessible through a chat ...

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Chat Administrator information

What does a typical day look like for a Chat Administrator?

As a Chat Administrator, your typical day involves monitoring chat rooms or discussion forums to ensure conversations remain respectful and aligned with community guidelines. You may review and approve user content, respond to user queries, address reports of inappropriate behavior, and coordinate with moderation teams or technical support. Regularly updating guidelines, training new moderators, and analyzing chat activity trends can also be part of your responsibilities. You'll often collaborate with customer support, marketing, or IT departments to enhance user experience and resolve technical issues efficiently.

What are the key skills and qualifications needed to thrive in the Chat Administrator position, and why are they important?

To thrive as a Chat Administrator, you need strong communication skills, a keen understanding of chat platform moderation, and experience in managing online communities. Familiarity with chat management tools, automation bots, and ticketing or CRM systems is often required, and certifications in community management can be advantageous. Patience, problem-solving, and conflict resolution abilities help you build rapport and handle sensitive situations effectively. These skills and qualities are critical for maintaining a safe, engaging, and productive online environment that aligns with organizational standards.

What is a Chat Administrator job?

A Chat Administrator is responsible for managing online chat platforms, ensuring smooth communication, enforcing community guidelines, and handling user inquiries. They moderate discussions, remove inappropriate content, and may assist with technical issues or customer support. Their role is essential in maintaining a safe and engaging environment for users.

More about Chat Administrator jobs
What are the most commonly searched types of Chat Administrator jobs? The most popular types of Chat Administrator jobs are:
What job categories do people searching Chat Administrator jobs look for? The top searched job categories for Chat Administrator jobs are:
Chat Administrator jobs near you
Systems Administrator

Systems Administrator

Integris

Cranbury, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Integris Health rating

6.5

Company rating: 6.5 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

600th of 880 rated healthcare providers

Job description

Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first.
At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services, we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions.
We're looking for talent that thrives in a culture of clarity, trust, and relentless execution, individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First, you'll find your place here.
Job Summary
The Systems Administrator (SA) is responsible for providing advanced support for desktop, server, and network infrastructure. The SA is also responsible for established configuration, and maintenance of a variety of systems, environments, clients, and end-users. The SA serves as the first escalation point for Support Technicians to resolve complex issues and may execute their responsibilities from the service desk or the field.
Job Responsibilities
  • Initial contact for inbound phone and chat support request.
  • Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
  • Acts as the first line of escalation for Support Technicians.
  • Provide onsite support for Managed Services clients.
  • Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
  • Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
  • Document system configurations, procedures, and troubleshooting steps.

Job Qualifications
Education/Certification Requirements:
  • Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.
  • Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experience.

Experience Requirements:
  • Strong infrastructure and troubleshooting skills
  • Valid driver's license

At Integris, we value our team members and offer comprehensive benefits, including:
  • Medical, Dental, and Vision Insurance
  • 401K Retirement Plan
  • Minimum 4 Weeks of Paid Time Off (PTO)
  • Birthday PTO
  • Paid Holidays
  • Paid Time Off for Volunteering
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • Supplemental Insurance
  • Employee Assistance Program

Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better.
Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.

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