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Chat Administrator Jobs (NOW HIRING)

Zachry Group

Subcontract Administrator I

Wheatfield, IN · On-site

$56K - $80K/yr

The Subcontract Administrator works in a team environment and will be assigned subcontracts or ... via telephone, email, video chat and software systems. Must be able to maneuver around a ...

StaffBuffalo

Part-Time Office Administrator

Depew, NY · On-site

$20 - $24/hr

Part-Time Office Administrator Are you a dependable administrative professional who wants a ... resume and some time to chat. Our team will get to know you and your future career goals.

Thrive

Systems Administrator

Holland, MI · Remote

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and ... Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102) * ITIL v4 Foundation (modules)

Thrive

Systems Administrator

Holland, MI · On-site +1

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and ... Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102) * ITIL v4 Foundation (modules)

SAIC

System Administrator

Panama City Beach, FL · On-site

Communicate effectively with end users via phone, email, chat, etc. * Troubleshoot and resolve ... Experience in a Systems Administrator or Cybersecurity role. * Experience with biometric systems ...

Zachry Group

Subcontract Administrator II

Terrell, NC · On-site

The Subcontract Administrator II works in a team environment and will be assigned subcontracts or ... via telephone, email, video chat and software systems. Must be able to maneuver around a ...

Progress Residential

Lease Administrator

Tempe, AZ · On-site

Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. JOB SUMMARY The Lease Administrator is ...

Progress Residential

Lease Administrator

Tempe, AZ · On-site

Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. JOB SUMMARY The Lease Administrator is ...

Progress Residential

Lease Administrator

Tempe, AZ · On-site

Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. JOB SUMMARY The Lease Administrator is ...

City of Billings

$35.12 - $47.04/hr

The Systems Administrator retains primary responsibility for domain controllers, replication, Group ... Manage and monitor E-mail Archiving, M365 Teams chat logs, and Sharepoint Online solutions to ...

Progress Residential

Lease Administrator

Tempe, AZ · On-site

Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. JOB SUMMARY The Lease Administrator is ...

Investco

Sr. Systems Administrator

Sumner, WA · On-site

$50 - $58/hr

... chat, and in-person interactions across the regional environment.Manage and maintain company ... Administer endpoint management and RMM tooling across company locations.Implement and monitor ...

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Chat Administrator information

What is a chat administrator?

A Chat Administrator is responsible for managing online chat platforms, ensuring smooth communication, enforcing community guidelines, and handling user inquiries. They moderate discussions, remove inappropriate content, and may assist with technical issues or customer support. Their role is essential in maintaining a safe and engaging environment for users.

What does a chat administrator do?

As a Chat Administrator, your typical day involves monitoring chat rooms or discussion forums to ensure conversations remain respectful and aligned with community guidelines. You may review and approve user content, respond to user queries, address reports of inappropriate behavior, and coordinate with moderation teams or technical support. Regularly updating guidelines, training new moderators, and analyzing chat activity trends can also be part of your responsibilities. You'll often collaborate with customer support, marketing, or IT departments to enhance user experience and resolve technical issues efficiently.

What are the key skills and qualifications needed to thrive as a chat administrator?

To thrive as a Chat Administrator, you need strong communication skills, a keen understanding of chat platform moderation, and experience in managing online communities. Familiarity with chat management tools, automation bots, and ticketing or CRM systems is often required, and certifications in community management can be advantageous. Patience, problem-solving, and conflict resolution abilities help you build rapport and handle sensitive situations effectively. These skills and qualities are critical for maintaining a safe, engaging, and productive online environment that aligns with organizational standards.

More about Chat Administrator jobs

What are the most commonly searched types of Chat Administrator jobs?

The most popular types of Chat Administrator jobs are:

What job categories do people searching Chat Administrator jobs look for?

The top searched job categories for Chat Administrator jobs are:

Chat Administrator jobs near you
Infographic showing various Chat Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Google Workspace Administrator

CREATIVE GLOBAL CONSULTING

Washington, DC • On-site

$20.50 - $28/hr

Contractor

Re-posted 9 days ago

Key responsibilities

  • Own and review the Google Workspace architecture, recommending and implementing improvements.

  • Manage and support core Google Workspace services, including user and group administration, security controls, and compliance requirements.

  • Act as the technical escalation point, providing training, guidance, and operational support to the Museum's Google administrators.

Job description

Job details:
Role: Google Workspace Administrator
Location: Hybrid -Washington, DC (100 Raoul Wallenberg Pl SW) (~10 onsite days/month, five every two weeks)
Level of Effort: 1,920 hours/year (40 hrs/week, ~4 weeks off)
Period of Performance: 12-month base + 4 option years
Clearance: Public Trust suitability + OPM FBI fingerprint criminal background check with financial/credit review; re-screened annually
Role Summary
This is the Museum's designated Subject Matter Expert for Google Workspace and its lead system administrator. The Museum maintains a staff of approximately 6-8 Google administrators who support the platform day to day; this role sits above them as the single authoritative technical expert, working directly for the Museum's lead system administrator. The sole focus is to maintain the environment, review and own the Workspace architecture, optimize solutions within the platform, and coordinate with other teams at integration points. This is not a peer-admin seat - the Museum is buying expertise it does not currently have in house.
Environment
  • ~902 active users (925 provisioned), 22 organizational units, 653 groups
  • 1,294 shared drives; 23.5 TB Drive storage, ~47 TB total
  • 908 Workspace licenses, 1,743 archived-user licenses, 26 Google Voice licenses
  • 1 primary domain, 2 secondary domains/aliases; 40 privileged administrators
  • Commercial Google Workspace tenant, moving toward FedRAMP Moderate
  • Integration points (managed by other vendors): Okta (identity), third-party CASB (DLP), ServiceNow (ITSM), Jamf / Google MDM / Endpoint Central (endpoints)

Core Responsibilities
Architecture Ownership & Optimization
  • Own and continuously review the Google Workspace architecture; recommend and implement improvements
  • Lead optimization of the tenant - configuration, OU structure, group and shared-drive design
  • Drive storage optimization and license right-sizing (a named Museum priority)
  • Evaluate new Workspace features for Museum applicability; maintain a continuous-improvement roadmap

Platform Administration
  • Administer all domains and core services: Gmail, Drive, Docs/Sheets/Slides/Forms, Meet, Chat, Calendar
  • Manage users, groups, organizational units, and role-based access controls
  • Own identity lifecycle within Workspace: onboarding, role changes, offboarding
  • Stand up and support Gemini for Workspace and NotebookLM for internal Museum use

Governance, Records & Compliance
  • Establish and enforce Workspace governance policies, standards, and documented procedures
  • Administer Google Vault; support indefinite retention, eDiscovery, and NARA/M-19-21 records-management obligations
  • Maintain alignment with NIST CSF, NIST SP 800-53, and FISMA; support the migration toward FedRAMP Moderate
  • Handle federal PII treated as CUI; support State Privacy Act, PCI, and HIPAA obligations
  • Maintain documentation and evidence supporting audits, assessments, and ATO activities

Security Configuration
  • Configure and enforce Workspace-native security controls: MFA enforcement, password and session policies, device trust, secure sharing, IRM
  • Monitor security alerts; respond to phishing, account compromise, and unauthorized access
  • Configure Workspace-side DLP controls in coordination with the CASB vendor

Integration & Coordination
Okta, the third-party CASB, and ServiceNow are administered by separate contracts and vendors. This role integrates and coordinates with these platforms - it does not administer or license them.
  • Maintain SSO/identity federation integration with Okta as the identity source of truth
  • Coordinate DLP policy alignment with the CASB vendor
  • Work incidents, changes, and requests through ServiceNow workflows
  • Coordinate endpoint/mobile policy with the Jamf, Google MDM, and Endpoint Central owners
  • Serve as liaison to Google support and escalation channels

Technical Leadership & Enablement
  • Act as the escalation point and technical authority for the Museum's 6-8 Google administrators
  • Provide technical training, best-practice guidance, and knowledge transfer to Museum staff
  • Author SOPs, runbooks, and operational documentation
  • Provide support across all tiers as the problem requires - this is not a Tier-3-only role

Operations
  • Routine health checks, configuration reviews, and change management to minimize disruption
  • Incident, outage, and escalation response
  • Coverage is business hours; after-hours response is required for critical outages only and is expected to be minimal. Hours are tracked and offsetting time off is provided.

Deliverables
Governance and administration documentation; security and access-control policies; NIST/FISMA/FedRAMP-aligned compliance documentation; operational runbooks and incident-response procedures; user lifecycle procedures; monthly status reports.
Required Qualifications
  • Google Workspace Administrator Professional certification, current and in good standing at the time of quotation submission (August 12, 2026).
  • Demonstrated expertise administering Google Workspace at enterprise scale (hundreds to 1,000+ users; complex OU, group, and shared-drive structures) at a level qualifying as a subject matter expert, not a general administrator
  • Experience supporting NIST-, FISMA-, and FedRAMP-aligned environments
  • Able to obtain Public Trust suitability and pass an OPM fingerprint criminal check with credit/financial review
  • Able to work the hybrid onsite schedule in Washington, DC (~10 days/month)

Preferred Qualifications
The Museum has confirmed these are given extra weight during proposal evaluation. A candidate holding either is materially more competitive:
  • Google Cloud Certified - Professional Cloud Security Engineer
  • Google Cloud Certified - Professional Cloud Architect

Also valuable: Google Vault / eDiscovery and federal records-management depth (FOIA, NARA); Okta SSO/SAML integration experience; ServiceNow workflow familiarity; scripting and automation (GAM, Python, Bash); prior federal agency experience.

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