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Entry Level Application Support Engineer Jobs in Pennsylvania

ACA Group

Application Support Engineer

Pittsburgh, PA · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

KEYENCE

Field Application Engineer '27

Blue Bell, PA · On-site +1

$53K - $80K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

CGI Inc.

Production Support Engineer

Pittsburgh, PA · On-site

$40.75 - $53.25/hr

Work with Business users and Application Production Support team to handle the application issues ... Oracle, MySQL Programming & Scripting: Java, Python, SQL, PL/SQL, Linux Shell Scripting, Unix ...

CGI

Production Support Engineer

Pittsburgh, PA · On-site

$39.25 - $51.25/hr

Work with Business users and Application Production Support team to handle the application issues ... Oracle, MySQL Programming & Scripting: Java, Python, SQL, PL/SQL, Linux Shell Scripting, Unix ...

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Entry Level Application Support Engineer information

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

What are the key skills and qualifications needed to thrive as an entry level application support engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What does an entry level application support engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What are some common challenges faced by entry level application support engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.
What are the most commonly searched types of Application Support Engineer jobs in Pennsylvania? The most popular types of Application Support Engineer jobs in Pennsylvania are:
What are popular job titles related to Entry Level Application Support Engineer jobs in Pennsylvania? For Entry Level Application Support Engineer jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support Engineer jobs in Pennsylvania look for? The top searched job categories for Entry Level Application Support Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Entry Level Application Support Engineer jobs? Cities in Pennsylvania with the most Entry Level Application Support Engineer job openings:
Entry Level Application Support Engineer jobs near you
Infographic showing various Entry Level Application Support Engineer job openings in Pennsylvania as of July 2026, with employment types broken down into 76% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Application Support Engineer

Robert Half

Canonsburg, PA • On-site

Temporary

Posted 5 days ago

Job description

We are looking for an Application Support Engineer to join a healthcare services organization in Cannonsburg, Pennsylvania. This Long-term Contract position is well suited for someone who enjoys investigating technical issues, assisting end users, and partnering with teams across the business to keep essential applications running smoothly. The role combines hands-on troubleshooting with cross-functional collaboration to improve system reliability, usability, and operational efficiency.
Responsibilities:
• Deliver ongoing support for core business applications, ensuring users receive timely assistance and minimal disruption to daily operations.
• Investigate application errors, access problems, and system-related concerns to determine root causes and restore normal functionality.
• Manage incoming service requests by assessing urgency, setting priorities, and providing responsive support to technical and non-technical users.
• Partner with department stakeholders to understand recurring issues, recommend corrective actions, and help implement practical solutions.
• Contribute to software updates, validation activities, and rollout efforts by assisting with testing and deployment support.
• Maintain clear records of incidents, resolutions, and support workflows to strengthen knowledge sharing and process consistency.
• Coordinate with internal technology teams and external vendors to address defects, improve system behavior, and resolve escalated issues.
• Monitor application performance and identify opportunities to enhance stability, usability, data quality, and reporting across connected platforms.• At least 2 years of experience in application support, technical support, systems support, or a closely related function.
• Background working in healthcare, healthcare technology, pharmacy, payer, clinical, or another regulated environment.
• Demonstrated ability to troubleshoot technical issues methodically and resolve problems efficiently.
• Strong written and verbal communication skills with the ability to work effectively with varied audiences.
• Experience assisting both business users and technical teams in a support-focused environment.
• Familiarity with ticketing tools, incident tracking practices, and service support processes.
• Solid documentation, organization, and time-management skills in a fast-moving setting.
• Exposure to tools or environments such as Active Directory, business applications, hardware support, or network-connected systems is a plus.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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