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Entry Level Application Support Engineer Jobs in Pennsylvania

This role is a strong fit for application support engineers, QA engineers, or junior .NET developers who enjoy methodical validation work in Windows/Linux environments. Required Skills: * Windows ...

Diagnose and resolve issues across web application layers: front-end behavior, API responses, data ... Engineering with supporting data * Cover on-call responsibilities for critical incidents outside ...

Diagnose and resolve issues across web application layers: front-end behavior, API responses, data ... Engineering with supporting data * Cover on-call responsibilities for critical incidents outside ...

Diagnose and resolve issues across web application layers: front-end behavior, API responses, data ... Engineering with supporting data * Cover on-call responsibilities for critical incidents outside ...

Diagnose and resolve issues across web application layers: front-end behavior, API responses, data ... Engineering with supporting data * Cover on-call responsibilities for critical incidents outside ...

Diagnose and resolve issues across web application layers: front-end behavior, API responses, data ... Engineering with supporting data * Cover on-call responsibilities for critical incidents outside ...

Diagnose and resolve issues across web application layers: front-end behavior, API responses, data ... Engineering with supporting data * Cover on-call responsibilities for critical incidents outside ...

Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. * Participate in meetings and projects ...

Showing results 21-40

Entry Level Application Support Engineer information

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

What are the key skills and qualifications needed to thrive as an entry level application support engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What does an entry level application support engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What are some common challenges faced by entry level application support engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.
What are the most commonly searched types of Application Support Engineer jobs in Pennsylvania? The most popular types of Application Support Engineer jobs in Pennsylvania are:
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Infographic showing various Entry Level Application Support Engineer job openings in Pennsylvania as of July 2026, with employment types broken down into 76% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

$93K - $128K/yr

Other

Re-posted 15 days ago


Job description

The job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers.

May mentor less experienced team members.