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Entry Level Application Support Engineer Jobs (NOW HIRING)

Arista Networks

Application Support Engineer

Denver, CO · On-site

$71K - $126K/yr

Giving customers direct access to a high-level engineer streamlines the support process and raises ... Resolve customer concerns raised during installation, operation, maintenance or product application ...

AQR

Application Support Engineer

Greenwich, CT · On-site

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

Arista Networks

Application Support Engineer

Denver, CO · On-site

Giving customers direct access to a high-level engineer streamlines the support process and raises ... Resolve customer concerns raised during installation, operation, maintenance or product application ...

Arista Networks

Application Support Engineer

Denver, CO

$71K - $126K/yr

Giving customers direct access to a high-level engineer streamlines the support process and raises ... Resolve customer concerns raised during installation, operation, maintenance or product application ...

OnLogic, Inc.

$60K - $70K/yr

Triaging and resolving incoming support requests related to our ERP, CRM, or eCommerce site as ... Made up of software developers, infrastructure and security experts, systems and network engineers ...

R1 RCM Holdco Inc.

WI · On-site

$60K - $140K/yr

Collaborate with senior software engineers and other team members to design, implement, and ... of the job application process, please contact us at 312-496-7709 for assistance. Visit us on ...

OnLogic, Inc.

Application Support Engineer

Burlington, VT · On-site

$60K - $70K/yr

Triaging and resolving incoming support requests related to our ERP, CRM, or eCommerce site as ... Made up of software developers, infrastructure and security experts, systems and network engineers ...

OnLogic

Application Support Engineer

South Burlington, VT · On-site

$60K - $70K/yr

Triaging and resolving incoming support requests related to our ERP, CRM, or eCommerce site as ... Made up of software developers, infrastructure and security experts, systems and network engineers ...

R1

Application Support Engineer

$60K - $140K/yr

Essential Responsibilities • Collaborate with senior software engineers and other team members to ... application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE:

OnLogic

Application Support Engineer

South Burlington, VT · On-site

$60K - $70K/yr

Triaging and resolving incoming support requests related to our ERP, CRM, or eCommerce site as ... Made up of software developers, infrastructure and security experts, systems and network engineers ...

APPLIED OPTOELECTRONICS INC

Manufacturing Application Support Engineer Applied Optoelectronics, Inc. (AOI) is a leading developer and manufacturer of advanced optical and HFC networking products - the building blocks that power ...

R1

Application Support Engineer

$60K - $140K/yr

Work with senior software engineers to identify and implement new technologies and techniques that ... application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE:

OnLogic

Application Support Engineer

South Burlington, VT · On-site

$60K - $70K/yr

Triaging and resolving incoming support requests related to our ERP, CRM, or eCommerce site as ... Made up of software developers, infrastructure and security experts, systems and network engineers ...

OnLogic

Application Support Engineer

South Burlington, VT · On-site

$60K - $70K/yr

Triaging and resolving incoming support requests related to our ERP, CRM, or eCommerce site as ... Made up of software developers, infrastructure and security experts, systems and network engineers ...

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Entry Level Application Support Engineer information

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How much do entry level application support engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for entry level application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What does an entry level application support engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What are some common challenges faced by entry level application support engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.

What are the key skills and qualifications needed to thrive as an entry level application support engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

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The most popular types of Application Support Engineer jobs are:

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Entry Level Application Support Engineer jobs near you
Infographic showing various Entry Level Application Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Application Support Engineer

Denver, CO • On-site

Arista Networks
Network Security • 51 - 200 employees
Learn more about Arista Networksexternal

$71K - $126K/yr

Full-time

Medical, Dental, Vision

Re-posted 29 days ago

Job description

Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You'll Work With
The TSE works in a non-silo environment, supporting all of Arista's products. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment.
Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.
What You'll Do
  • Respond to customer product inquiries via telephone or in written, internet-based email.
  • Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
  • Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
  • Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
  • Document customer communication and recurring technical issues to support product quality programs and product development.

Qualifications
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development-both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
  • Prior experience of 5+ years working in a Support/Technical Assistance Center (TAC) team
  • Linux and shell scripting skills such as log reading and performance testing high desired.
  • Networking knowledge preferred (HTTP, TCP, IP, subnetting)
  • Experience supporting a cloud service
  • General familiarity with concepts like multi-tenancy, password management, common access issues that customers might have with a cloud service
  • Experience with REST apis, swagger and JSON
  • Experience using / building REST clients (curl, postman, python)
  • Good understanding of MySQL
  • Experience debugging web applications using browser developer tools (e.g. console, network request log, debugger, etc.);
  • Familiarity with Javascript a plus.
  • Debug / troubleshoot the customer's environment, collect additional information about the problem and resolve network performance issues
  • Quickly assess and understand customers issues and business impact
  • Ability to reproduce customer reported issues in the lab environment, work with development and QA to verify and fixes before they are rolled out to our customers

Education
Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
Compensation Information
The new hire base pay for this role has a pay range of $71,000 to $126,000.
Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location.
The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista's Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.
#LI-SP1
Additional Information
Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

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