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Entry Level Application Support Engineer Jobs (NOW HIRING)

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

The position consists of two central components - Application support and collaborative project ... Strong programming skills in at least two of the following languages: C++, Java, JavaScript, or ...

Giving customers direct access to a high-level engineer streamlines the support process and raises ... Resolve customer concerns raised during installation, operation, maintenance or product application ...

Application Support Engineer

Greenwich, NY ยท On-site

$130K - $165K/yr

As an Application Support Engineer on the Unified Platform Support team, you'll be part of a tight knit and expanding team of support analysts at a top tier proprietary trading firm. You will be ...

Summary/Objective The Application Support Engineer serves as a tier 2 technical resource for ODW Logistics' Transportation Management System (TMS). This role investigates and resolves production ...

Application Programmer III (UAT Application Support Engineer) Location: Plano, TX Duration: Contract - 12 months Pay Range: $68.25/hr (W2) Job ID: 373905 Work Arrangement: 3 days onsite required ...

Summary The Application Support Engineer I combines hands-on application support with engineering ... This is an entry-level role designed to develop future application engineers. This role is part of ...

Provide Tier 1/2 support for customer issues and inquiries * Troubleshoot application and technical ... Understanding of programming concepts (Java, JavaScript, etc.) * Experience with monitoring tools ...

Application Support Engineer

Denver, CO ยท On-site

$71K - $126K/yr

Giving customers direct access to a high-level engineer streamlines the support process and raises ... Resolve customer concerns raised during installation, operation, maintenance or product application ...

Application Support Engineer

Greenwich, CT ยท On-site

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

CFD Application Support Engineer

Burlington, MA ยท On-site

$119K - $132K/yr

CFD Application Support Engineer [MULTIPLE POSITIONS] Job Location: Burlington, MA Job Type: Full Time Rate of Pay: The salary range for this position in Burlington, MA is $119,392-$132,800 per year ...

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Entry Level Application Support Engineer information

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How much do entry level application support engineer jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for entry level application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support Engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What does an Entry Level Application Support Engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What are some common challenges faced by Entry Level Application Support Engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.
More about Entry Level Application Support Engineer jobs
What cities are hiring for Entry Level Application Support Engineer jobs? Cities with the most Entry Level Application Support Engineer job openings:
What are the most commonly searched types of Application Support Engineer jobs? The most popular types of Application Support Engineer jobs are:
What states have the most Entry Level Application Support Engineer jobs? States with the most job openings for Entry Level Application Support Engineer jobs include:
What job categories do people searching Entry Level Application Support Engineer jobs look for? The top searched job categories for Entry Level Application Support Engineer jobs are:
Infographic showing various Entry Level Application Support Engineer job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.
Application Support Engineer

Application Support Engineer

AQR Capital Management

Greenwich, CT โ€ข On-site

Full-time

Posted 8 days ago


Job description

Job Summary:
AQR Capital Management is a global investment firm that combines financial theory with practical application to achieve long-term results. They are seeking an Application Support Engineer to support technical systems and processes, resolve production issues, and contribute to strategic projects aimed at improving organizational efficiency and system reliability.
Responsibilities:
โ€ข Develop and maintain in-depth knowledge of AQRโ€™s Applications products to support customers.
โ€ข Manage usersโ€™ expectations to ensure satisfaction with AQR and our products
โ€ข Ensure that every user is treated professionally and with respect
โ€ข Act as a user advocate to Project Management and Development
โ€ข Effectively interact with Quality Assurance to report bugs identified by customers.
โ€ข Ensure proper escalation occurs for unresolved issues to ensure the customer remains satisfied
โ€ข Gain and maintain current knowledge of AQRs Support Policies and Procedures
โ€ข Participate in on-call production support rotations โ€“ some of which may be off hours.
โ€ข Identify/update missing prod-support processes and author new processes with the assistance of dev/business-teams using a support wikis.
โ€ข Diagnose missing-inputs issues. This may require analyzing stack-traces, system-logs, stepping through code in a debugger etc. to find the offending query/web-service call.
โ€ข Diagnose resource issues (e.g., database down/slow, etc.).ย  This would require learning our deployment architecture, alerting/monitoring tools, etc.
โ€ข Diagnose complex system issues and work across teams to solve them quickly.
โ€ข Reason through technical issues using an array of technical skills including log analysis, systems performance analysis, stack-trace diagnosis, database analysis, reproduction of problems, and software debugging.
โ€ข Manage communication with stakeholders and across teams.
โ€ข Contribute to our systems and process documentation.
โ€ข Understand and document root-causes of problems and collaborate across teams to deliver improvements.
โ€ข Work on strategic projects to improve our over process and system reliability.
Qualifications:
Required:
โ€ข Bachelorโ€™s Degree โ€“ Engineering or Computer Science preferred โ€“ or equivalent experience.
โ€ข Two yearsโ€™ experience working with both business user and technical teams supporting complex software systems in the financial industry.
โ€ข Hands-on technical abilities including SQL and programming/debugging โ€“ Python preferred.
โ€ข Strong technical communications abilities โ€“ both written and verbal.
โ€ข Ability to work effectively both independently and in a small team environment.
โ€ข A passion for learning technology and using it to automate manual work and improve system reliability.
โ€ข Cool under pressure and always responsible, mature, and trustworthy.
Company:
AQR is a global investment management firm dedicated to delivering results for our clients. Founded in 1998, the company is headquartered in Greenwich, USA, with a team of 501-1000 employees. The company is currently Late Stage.