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Senior Application Support Engineer Jobs in Delaware

IT Application Support

Elsmere, DE ยท On-site

$27 - $35/hr

... engineers, researchers, IT teams, and software vendors. Key Responsibilities: Application Support ... Escalate complex issues to vendors, infrastructure teams, or senior technical resources when ...

Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS exposure is a MUST. He labeled this role a Level 2 / Level 3 support person for the Research Team. So ...

Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS exposure is a MUST. He labeled this role a Level 2 / Level 3 support person for the Research Team. So ...

Field Application Engineer- Texas

Newark, DE ยท On-site +1

$90K - $120K/yr

We are seeking an experienced Field Application Engineer to work out of a home office and be based ... Support Account Managers as the primary technical resource for product and solution demonstrations ...

Onsite // Field Desktop Support

Wilmington, DE ยท On-site

$19.75 - $25/hr

Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer ... and Application support teams by executing physical, device level, and site specific support ...

Field Application Engineer- Texas

Newark, DE ยท On-site

$90K - $120K/yr

We are seeking an experienced Field Application Engineer to work out of a home office and be based ... Support Account Managers as the primary technical resource for product and solution demonstrations ...

Application Developer

Newark, DE ยท On-site

$83 - $90/hr

... a Senior Application Developer to join an agile team. This role involves understanding business needs, updating application code with unit testing, and providing development support during the ...

Backend Java Developer

Newark, DE ยท On-site

$49.25 - $64/hr

... Summary Senior Application Developer will be responsible/need to understanding business needs and update application code with unit testing, provide dev support during testing, creating proof of ...

Info Way Solutions is seeking a Senior Camunda Developer to provide application support and enhance workflow-based systems. The role involves designing and optimizing workflows, applying Java Full ...

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Showing results 1-20

Senior Application Support Engineer information

See Delaware salary details

$69.6K

$129.1K

$183.2K

How much do senior application support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for senior application support engineer in Delaware is $129,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,100.00 and $144,600.00 per year, depending on experience, location, and employer.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are the most commonly searched types of Application Support Engineer jobs in Delaware?

The most popular types of Application Support Engineer jobs in Delaware are:

What are popular job titles related to Senior Application Support Engineer jobs in Delaware?

For Senior Application Support Engineer jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Senior Application Support Engineer jobs in Delaware look for?

The top searched job categories for Senior Application Support Engineer jobs in Delaware are:

What cities in Delaware are hiring for Senior Application Support Engineer jobs?

Cities in Delaware with the most Senior Application Support Engineer job openings:

Infographic showing various Senior Application Support Engineer job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $129,110 per year, or $62.1 per hour.

IT Application Support

Mondo

Elsmere, DE โ€ข On-site

$27 - $35/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 18 days ago


Job description

Job Title: IT Application SupportLocation-Type: Hybrid - 3 days in in either Marlborough MA or Wilmington DEStart Date Is: SeptemberDuration: (contract, perm, etc): 1 year contract with potential to extendCompensation Range: $27-$35/hr W2   Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship . Position Overview Qnity is seeking an IT Application Support Contractor to join its Technology IT organization and support critical applications used across its Research & Development environment. This is an excellent opportunity for an early-career IT professional who enjoys troubleshooting, working directly with users, and learning new technologies. The ideal candidate will have 0–5 years of relevant experience, including internship experience, and a strong interest in application support, systems administration, or IT operations. The individual will provide Tier 2 application support, assist with user access and provisioning, troubleshoot technical issues, support data and application initiatives, and work closely with scientists, engineers, researchers, IT teams, and software vendors. Key Responsibilities:Application Support
  • Provide Tier 2 support for R&D applications, including ELN, LIMS, Document Management Systems, and other scientific applications.
  • Troubleshoot and resolve application, access, and user-reported issues.
  • Log, track, prioritize, and resolve support tickets within established service-level expectations.
  • Monitor application health and identify recurring issues or opportunities for improvement.
  • Assist with incident resolution, outage reporting, and root-cause investigations.
  • Escalate complex issues to vendors, infrastructure teams, or senior technical resources when appropriate.
User Access & System Administration
  • Support user onboarding, provisioning, deprovisioning, and access changes.
  • Assist with Active Directory group ownership and membership for supported applications.
  • Support service-account requests and periodic access reviews.
  • Help maintain application security and ensure adherence to IT security, audit, and data-governance requirements.
Data & Application Management
  • Assist with data archival, cleanup, migration, and validation activities.
  • Support bulk data imports and transfers between repository systems.
  • Assist with application testing, validation, configuration, upgrades, patches, and implementations.
  • Coordinate with software vendors and internal IT teams to resolve technical issues and support system enhancements.
  • Participate in continuous improvement initiatives focused on application usability, stability, and user adoption.
User Support & Documentation
  • Work directly with scientists, engineers, researchers, and business users to understand and resolve technical issues.
  • Provide guidance on application functionality and best practices.
  • Assist with user onboarding and training.
  • Develop and maintain troubleshooting guides, SOPs, knowledge-base articles, and other support documentation.
  • Build strong relationships with users and provide a high level of customer service.
Required Qualifications
  • 0–5 years of experience in application support, IT support, systems administration, business systems, or a related technical field.
  • Relevant internship experience will be considered.
  • Experience supporting users and troubleshooting application or access-related issues.
  • Strong problem-solving and troubleshooting abilities.
  • Basic understanding of user provisioning, access management, and Active Directory.
  • Experience working with enterprise applications or technical systems.
  • Strong communication and customer service skills.
  • Highly organized, responsive, and willing to take ownership of issues through resolution.
  • Ability to learn new technologies, applications, and R&D/scientific workflows quickly.
  • Ability to work effectively with both technical and non-technical users.
Preferred Qualifications
  • Experience supporting ELN, LIMS, Document Management Systems, or other R&D applications.
  • Experience working in an R&D, laboratory, scientific, or technical environment.
  • Experience with application testing, validation, or implementation.
  • Experience with data migration or system implementation projects.
  • Experience working directly with scientists, engineers, or researchers.
  • Familiarity with security, audit, and data-governance requirements.
  • Experience with ticketing or incident-management systems.
  • Degree preferred in Information Technology, Computer Science, Information Systems, Engineering, Chemistry, another science discipline, or a related field.
Ideal Candidate The ideal candidate is an early-career IT professional who is technically curious, highly responsive, and comfortable working directly with end users. They don't need to have extensive experience with every R&D application but should demonstrate the ability to troubleshoot, learn quickly, and take ownership of problems. Someone with a background in IT support, application support, systems administration, business systems, or a technical/scientific environment could be a strong fit. Internship experience is absolutely relevant. The successful candidate will be comfortable working in a collaborative environment and communicating with a diverse group of stakeholders, including scientists, engineers, researchers, IT professionals, and vendors.