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Senior Application Support Engineer Jobs (NOW HIRING)

Robert Half

Application Support Engineer

Urbandale, IA · On-site

We are looking for an Application Support Engineer to join a growing organization in Urbandale, Iowa on a contract-to-permanent basis. This position blends application support, client-facing service ...

TestingXperts

Application Support Engineer

Eagan, MN · On-site

Application Support Engineer Location: Eagan, MN Unix or Linux Hardware and Application Support. Windows 2003, 2008 R2, 2012 Hardware and Application Support Incident, Change, and Problem Management ...

DPDHL

Application Support Engineer

Westerville, OH

Application Support Engineer Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization ...

DHL

Application Support Engineer

Westerville, OH · On-site

Application Support Engineer Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization ...

Robert Half

Application Support Engineer

Nashville, TN · Remote

We are looking for an Application Support Engineer to join a collaborative healthcare integration ... enables senior engineers to focus on complex initiatives. • Provide support for Azure-based ...

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Senior Application Support Engineer information

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$69.5K

$129K

$183K

How much do senior application support engineer jobs pay per year?

As of Jun 29, 2026, the average yearly pay for senior application support engineer in the United States is $128,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,000.00 and $144,500.00 per year, depending on experience, location, and employer.

How does a Senior Application Support Engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What does a Senior Application Support Engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

How much does a senior support engineer make?

A senior application support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. They often require strong troubleshooting skills, knowledge of support tools, and relevant certifications to qualify for higher salaries.

What does a senior application engineer do?

A senior application support engineer is responsible for maintaining, troubleshooting, and optimizing software applications to ensure their reliable operation. They analyze issues, implement solutions, and often collaborate with development teams, using tools like monitoring software and scripting skills. This role typically requires strong technical knowledge, problem-solving abilities, and experience with application environments and support processes.

What are the key skills and qualifications needed to thrive as a Senior Application Support Engineer, and why are they important?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

What engineers make $500,000?

Senior Application Support Engineers in high-demand industries or with specialized skills such as cloud computing, cybersecurity, or large-scale enterprise systems can earn $500,000 or more annually, especially with bonuses and stock options. Achieving this level typically requires extensive experience, advanced certifications, and working in competitive or executive roles within technology companies.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to users and resolves complex issues related to software applications or systems. They often troubleshoot problems, collaborate with development teams, and may document solutions, using tools like ticketing systems and monitoring software to ensure system stability and user satisfaction.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

More about Senior Application Support Engineer jobs
What cities are hiring for Senior Application Support Engineer jobs? Cities with the most Senior Application Support Engineer job openings:
What are the most commonly searched types of Application Support Engineer jobs? The most popular types of Application Support Engineer jobs are:
What states have the most Senior Application Support Engineer jobs? States with the most job openings for Senior Application Support Engineer jobs include:
What job categories do people searching Senior Application Support Engineer jobs look for? The top searched job categories for Senior Application Support Engineer jobs are:
Senior Application Support Engineer jobs near you
Infographic showing various Senior Application Support Engineer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $128,999 per year, or $62 per hour.
Application Support Engineer

Application Support Engineer

ATS Automation

Indianapolis, IN

Full-time

Posted 8 days ago

Job description

We are seeking a mid-level Application Support Engineer to support the expansion of our Global Application Support on-site in Indianapolis, IN. This role is ideal for an engineer with strong SQL and application troubleshooting experience, who can independently support production applications, analyze data issues, and partner with global teams to ensure system reliability in a regulated pharmaceutical environment.

Your Responsibilities

  • Provide Tier 2 / Tier 3 application support for critical manufacturing and enterprise applications, including incident response, troubleshooting, and root cause analysis
  • Use SQL to analyze application data, investigate issues, validate fixes, and support reporting or data corrections as needed
  • Serve as a technical escalation point for complex application and data-related issues, coordinating with global support teams, developers, and vendors
  • Support application lifecycle activities, including deployments, upgrades, patches, and validation support in GxP-regulated environments
  • Partner with business users, IT, and engineering teams to identify recurring issues, propose improvements, and enhance application performance and stability
  • Create and maintain support documentation, SOPs, runbooks, and knowledge base articles
  • Ensure compliance with GxP, data integrity, change management, and cybersecurity requirements
Your profile

Required Qualifications

  • Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related technical field (or equivalent experience)
  • 3+ years of experience in application support, systems support, or manufacturing IT
  • Strong hands-on experience with SQL (querying, troubleshooting data issues, performance analysis)
  • Experience supporting applications in pharmaceutical, biotech, or other regulated manufacturing environments
  • Familiarity with incident, problem, and change management processes (ITIL or similar)
  • Strong communication skills and ability to work effectively in an on-site, cross-functional environment

Preferred Qualifications

  • Experience supporting manufacturing execution, quality, Data Historization and/or laboratory systems
  • Knowledge of GxP validation, audit support, and regulated change control
  • Experience working with SQL Server, Oracle, or similar relational databases
  • Exposure to global application support models and follow-the-sun operations

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